I was shocked by the level of customer service here. Liz was the friendliest person I had wait on me in a long time. The restaurant was clean and the cook brought me my food and he was also exceptionally nice. The dining room is small but has a nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket
Jeremiah Gilbert
Staff took my order and payment then told me I had 10 minutes to eat so they could close the store. Waiting for payment, to then tell me I have to leave in 10 minutes is rude. Tell me this before I pay so I have an opportunity to just go somewhere else. I just don’t appreciate being forced out of an establishment I just handed $50 to because these kids don’t want to wait for a customer to finish eating. Lobby closes at 9, so lock the door and stop taking orders. You dont kick your paying customers out. Very disappointing. I will not be coming back to this location.Oh and let me save the DQ relations team some time and post their auto reply they leave on the other 1 star reviews in advance:“Hi Jeremiah, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time.”
Atmosphere: 4
Food: 4
Service: 1
Paula Marie Prichard
Got my mom a blizzard and myself a regular onion ring. I’m a bit of an aficionado, and they have great rings! They were also made quickly, to order.
I visited the Dairy Queen on the corner of Franklin and Curtis around 11:00 in the morning. Most of the business was going through the drive-thru as lunch time was nearing. I ate in the dining room and was completely alone.The young man who waited on me was friendly and when I commented that I needed to sit away from the overhead music he said oh it's too loud and he went and turned it down without my asking. Really excellent on his part and much appreciated.I was really pleased that when I received my food the french fries were hot and not too salty and the double patty hamburger was hot as well.I do wish Dairy Queen had Diet Dr Pepper. They offer Dr Pepper with sugar. They have Diet Pepsi but I hate Diet Pepsi.
Atmosphere: 4
Food: 4
Service: 5
Sum Yung Guy
Quick, friendly service.
Colin Miller
The exact definition of "okay". I'll be going back for more food eventually, but only when no other options sound appealing at the time.
Atmosphere: 2
Food: 3
Service: 3
Work2 Live
Food is always good. But the stuff needs some work. Being kind goes a long way.. Do does getting the order right..
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Strip Basket, Fries
April Sheen
The staff was friendly. Ice cream was delicious. Prices have increased ALOT since I last visited. I hate that they tip your blizzards upside down. The old gimmick needs to be retired.
Atmosphere: 4
Food: 5
Service: 5
HM Roden
Couldnt find the birthday cake order...took forever ...had to puchase pre-made from freezer due to mess up and no time to wait for staff to call manager etc ...voicemail layer it was shoved in the back of the freezer...disappointed!
Atmosphere: 2
Food: 3
Service: 1
James Coey
Like chicken strips with country gravy.. but don't give you many Fry's in basket.. some reason you get more if you order the hamburger special???
Stopped in for dessert while we were in town. Staff was friendly, and the ice cream was delicious.
Atmosphere: 4
Food: 5
Service: 5
Kaitlyn Vargas
Customer service was beyond unacceptable and rude. Disgusting won't be back please train staff to treat customers better because this was a trash experience.
Atmosphere: 1
Food: 1
Service: 1
Richard Mm
Your typical Dairy Queen, but the sandwich and shake were great, and it's always a plus when they get your order right. ?
Atmosphere: 4
Food: 5
Service: 5
Sarah Beard
I had ordered on the app & it wasn't working properly @ checkout & I realized it had charged my debit card 3 times for the 1 order!!! When I went into the location the manager said the server was down & they weren't able to receive anything from the app......but she made my order anyway & since the app miss- charged me she didn't make me pay again and assured me that the mistaken charges would be taken care of & by morning they had refunded everything!!! She was wonderful, I am still impressed with how she handled the situation. There are still very good people that go above & beyond out there.
So many things went wrong. Went through the drive thru, gave us wrong sundae, forgot our drinks and ignored us as we sat at the window waiting for them. We went inside to get said drinks and they staff seemed pissed we wanted what we ordered. Then to top it all off, when we got home and sat down to eat, no toast in our boxes and dipping sauce is wrong. Very disappointed!
I was shocked by the level of customer service here. Liz was the friendliest person I had wait on me in a long time. The restaurant was clean and the cook brought me my food and he was also exceptionally nice. The dining room is small but has a nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket
Staff took my order and payment then told me I had 10 minutes to eat so they could close the store. Waiting for payment, to then tell me I have to leave in 10 minutes is rude. Tell me this before I pay so I have an opportunity to just go somewhere else. I just don’t appreciate being forced out of an establishment I just handed $50 to because these kids don’t want to wait for a customer to finish eating. Lobby closes at 9, so lock the door and stop taking orders. You dont kick your paying customers out. Very disappointing. I will not be coming back to this location.Oh and let me save the DQ relations team some time and post their auto reply they leave on the other 1 star reviews in advance:“Hi Jeremiah, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time.”
Atmosphere: 4
Food: 4
Service: 1
Got my mom a blizzard and myself a regular onion ring. I’m a bit of an aficionado, and they have great rings! They were also made quickly, to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket, Banana Split, Country Gravy, Cheeseburger, Ice Cream Cone, Chicken Fingers
I visited the Dairy Queen on the corner of Franklin and Curtis around 11:00 in the morning. Most of the business was going through the drive-thru as lunch time was nearing. I ate in the dining room and was completely alone.The young man who waited on me was friendly and when I commented that I needed to sit away from the overhead music he said oh it's too loud and he went and turned it down without my asking. Really excellent on his part and much appreciated.I was really pleased that when I received my food the french fries were hot and not too salty and the double patty hamburger was hot as well.I do wish Dairy Queen had Diet Dr Pepper. They offer Dr Pepper with sugar. They have Diet Pepsi but I hate Diet Pepsi.
Atmosphere: 4
Food: 4
Service: 5
Quick, friendly service.
The exact definition of "okay". I'll be going back for more food eventually, but only when no other options sound appealing at the time.
Atmosphere: 2
Food: 3
Service: 3
Food is always good. But the stuff needs some work. Being kind goes a long way.. Do does getting the order right..
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Strip Basket, Fries
The staff was friendly. Ice cream was delicious. Prices have increased ALOT since I last visited. I hate that they tip your blizzards upside down. The old gimmick needs to be retired.
Atmosphere: 4
Food: 5
Service: 5
Couldnt find the birthday cake order...took forever ...had to puchase pre-made from freezer due to mess up and no time to wait for staff to call manager etc ...voicemail layer it was shoved in the back of the freezer...disappointed!
Atmosphere: 2
Food: 3
Service: 1
Like chicken strips with country gravy.. but don't give you many Fry's in basket.. some reason you get more if you order the hamburger special???
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
Stopped in for dessert while we were in town. Staff was friendly, and the ice cream was delicious.
Atmosphere: 4
Food: 5
Service: 5
Customer service was beyond unacceptable and rude. Disgusting won't be back please train staff to treat customers better because this was a trash experience.
Atmosphere: 1
Food: 1
Service: 1
Your typical Dairy Queen, but the sandwich and shake were great, and it's always a plus when they get your order right. ?
Atmosphere: 4
Food: 5
Service: 5
I had ordered on the app & it wasn't working properly @ checkout & I realized it had charged my debit card 3 times for the 1 order!!! When I went into the location the manager said the server was down & they weren't able to receive anything from the app......but she made my order anyway & since the app miss- charged me she didn't make me pay again and assured me that the mistaken charges would be taken care of & by morning they had refunded everything!!! She was wonderful, I am still impressed with how she handled the situation. There are still very good people that go above & beyond out there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket, Mushroom Swiss, Soft Pretzel Sticks
So many things went wrong. Went through the drive thru, gave us wrong sundae, forgot our drinks and ignored us as we sat at the window waiting for them. We went inside to get said drinks and they staff seemed pissed we wanted what we ordered. Then to top it all off, when we got home and sat down to eat, no toast in our boxes and dipping sauce is wrong. Very disappointed!
Atmosphere: 1
Food: 2
Service: 1