On our way back to Oregon from Texas we stopped by to grab some caffeine for the 7hour drive ahead. There were three employees, but only one (Tyler) was actually working while the two female employees were on their phones with one literally sitting in the window, chatting away with their friend in the drive through while ignoring the fact that they had customers waiting for their friend to move up. There was another car behind that one & then us with more piling in behind. Tyler took all of our orders, sent us all to the parking lot (because the girls friend could not be bothered to move….) made them & then ran our drinks out to us. As we pulled away I went to take a picture so that the manager could know who it was & the girls quickly made it seem like they were working, their friend in the red car was was still holding up the line as we were driving off & Tyler was still taking more orders and running them out. If this was my franchise I’d certainly be firing those employees as it doesn’t seem like this is the first time (see previous reviews stating similar encounters) Tyler deserves a raise & promotion as he was running the whole thing himself while still maintaining good customer service even though he was being pulled in all directions while the other two were being paid to hang out…5 stars to Tyler 0 stars to the other two & whoever the manager is who is clearly not managing their employees.
Atmosphere: 1
Food: 2
Service: 1
Jeff Teague
I have tried a few locations and the one one Broadway Ave and Vista have been fantastic.
Food: 5
Service: 5
Kat Friend
3/24/24 12:30pBaristas held up the line talking to a friend that was in her car ahead of us. 5-6 minutes and the car did not move forward. The girls were so involved in their conversation with their friend that I had to go up and ask for our drinks. I’m all for visiting and friendly customer service but not at the expense of the other customers.we ordered blended drinks and they were no longer slushy.
Food: 5
Service: 1
JL Downing
Dutch Bros is my favorite place to get drinks
Atmosphere: 5
Food: 5
Service: 5
Lynn “Rooster” Carroll
Drove up to the line at 715 am. two cars ahead of me, but one host outta the two of 'em could tell Ive never worked for Dutch Bros. before either. He was good help thru to the end...
Atmosphere: 3
Food: 3
Service: 3
Zeta Hurley
very good and very cold shakes - they mixed up which shake had whip cream but the sheer quality more then made up for
Atmosphere: 5
Food: 5
Service: 4
K S
Always super nice!
Atmosphere: 5
Food: 5
Service: 5
Janna Weisgerber (FQ2)
Always love going to Dutch Bros for a morning pick me up coffee, afternoon tea or blended coffee or evening after work treat.The one that I go to has awesome service and very friendly.
Atmosphere: 5
Service: 5
Recommended dishes: Peach
Jenn Crego
Love love
Atmosphere: 5
Food: 5
Service: 5
Poor Man Brian
Coffee is fair, not good not badThe employees are the reason to visit. They always leave me with a
I love Dutch brown it is spendy so every now and then but very good
Jennifer Thomas
The parking is not one bit easy to get out and leave cause they only have one line up to the drive up and to back out and you have to cut through the line and so you'll be waiting a minute to even get out on the road there's no two lanes. I had people honking at me thinking I was cutting in line let alone they saw me walk to my car with a drink and back out of the parking spot so I didn't get it but on the other hand it took about 15 minutes to get out of there worst parking lot ever.
Atmosphere: 1
Food: 5
Service: 5
Jordan Tilford
Great coffee nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelizer
Jeanetta Fortier
Awesome coffee. Staff is Amazing and very thoughtful. Great service friendly and always smiling.
Atmosphere: 5
Food: 5
Service: 5
Shantina Tavernaro
1 of our 3 drinks was incorrect but everything else was good.
On our way back to Oregon from Texas we stopped by to grab some caffeine for the 7hour drive ahead. There were three employees, but only one (Tyler) was actually working while the two female employees were on their phones with one literally sitting in the window, chatting away with their friend in the drive through while ignoring the fact that they had customers waiting for their friend to move up. There was another car behind that one & then us with more piling in behind. Tyler took all of our orders, sent us all to the parking lot (because the girls friend could not be bothered to move….) made them & then ran our drinks out to us. As we pulled away I went to take a picture so that the manager could know who it was & the girls quickly made it seem like they were working, their friend in the red car was was still holding up the line as we were driving off & Tyler was still taking more orders and running them out. If this was my franchise I’d certainly be firing those employees as it doesn’t seem like this is the first time (see previous reviews stating similar encounters) Tyler deserves a raise & promotion as he was running the whole thing himself while still maintaining good customer service even though he was being pulled in all directions while the other two were being paid to hang out…5 stars to Tyler 0 stars to the other two & whoever the manager is who is clearly not managing their employees.
Atmosphere: 1
Food: 2
Service: 1
I have tried a few locations and the one one Broadway Ave and Vista have been fantastic.
Food: 5
Service: 5
3/24/24 12:30pBaristas held up the line talking to a friend that was in her car ahead of us. 5-6 minutes and the car did not move forward. The girls were so involved in their conversation with their friend that I had to go up and ask for our drinks. I’m all for visiting and friendly customer service but not at the expense of the other customers.we ordered blended drinks and they were no longer slushy.
Food: 5
Service: 1
Dutch Bros is my favorite place to get drinks
Atmosphere: 5
Food: 5
Service: 5
Drove up to the line at 715 am. two cars ahead of me, but one host outta the two of 'em could tell Ive never worked for Dutch Bros. before either. He was good help thru to the end...
Atmosphere: 3
Food: 3
Service: 3
very good and very cold shakes - they mixed up which shake had whip cream but the sheer quality more then made up for
Atmosphere: 5
Food: 5
Service: 4
Always super nice!
Atmosphere: 5
Food: 5
Service: 5
Always love going to Dutch Bros for a morning pick me up coffee, afternoon tea or blended coffee or evening after work treat.The one that I go to has awesome service and very friendly.
Atmosphere: 5
Service: 5
Recommended dishes: Peach
Love love
Atmosphere: 5
Food: 5
Service: 5
Coffee is fair, not good not badThe employees are the reason to visit. They always leave me with a
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
I love Dutch brown it is spendy so every now and then but very good
The parking is not one bit easy to get out and leave cause they only have one line up to the drive up and to back out and you have to cut through the line and so you'll be waiting a minute to even get out on the road there's no two lanes. I had people honking at me thinking I was cutting in line let alone they saw me walk to my car with a drink and back out of the parking spot so I didn't get it but on the other hand it took about 15 minutes to get out of there worst parking lot ever.
Atmosphere: 1
Food: 5
Service: 5
Great coffee nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelizer
Awesome coffee. Staff is Amazing and very thoughtful. Great service friendly and always smiling.
Atmosphere: 5
Food: 5
Service: 5
1 of our 3 drinks was incorrect but everything else was good.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Dutch Freeze, 9-1-1