I decided to try this Pizza Hut because watching a manager yell at every employee on S Federal Way was not that enjoyable. I was in a big rush and tried to call in an order, and was placed on hold. So I decided to drive there, while waiting on hold to save some time, thinking they're busy. They are not, one order on the screen, don't know why the call couldn't be answered.I'm not told to hold or anything, he just walks away and comes back later and I order a thin crust pepperoni pizza. He repeats it back and I can hardly hear him. I asked how long the wait was, and he said 10 minutes. So I wait. And I get handed a pepperoni melt. Now don't get me wrong it was good. But I want to try it on my own time. I didn't even have enough time to question it because I was in a rush. I don't know why that much mumbling is okay or not answering phone calls is okay. But strike two for Pizza Hut locations here, first one I hear yelling and screaming, second one my order is wrong.
Atmosphere: 1
Food: 5
Service: 1
Johnathon Howe
I am a regular customer here. The pizza is normally great, so of course when I got a coupon for a free 1 topping pizza, I jumped on it. Absolutely the worst pizza I have ever gotten. The crust was burnt, hardly any sauce or cheese to speak of. It was the weirdest thin little crunchy awful thing I've ever had. It tasted like something that was cooked yesterday and sat under a heat lamp overnight. Not your A game guys. I would expect this from a place like domino's. Hell, a hot and ready would have been better.I left three stars because everything is normally pretty good. But this was a huge disappointment. I hope this doesn't continue.
Mohammad A.H. Badsha
Loved their
Atmosphere: 5
Service: 5
Alicia Hamilton
Pizza Hut prides itself on using fresh, high-quality ingredients in every dish.
We love the food here and the customer service is always friendly. However, we often order ahead and specify a time. But our food rarely is ready at the specified time. Idk if it’s a system issue but if it is ordered ahead I expect it to be done, not 20 minutes after.
Atmosphere: 5
Food: 5
Service: 2
diablogun
The pizza was really bad, meaning undercooked and greasy. Yuck.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Breaded Boneless Wings
Spencer S.
Service was quick for delivery, the food presented to me specifically the pizza was very good and tasted excellent for someone who hasn't eaten it in years.
Jim Billimon
I don't get all the food I paid for..Even tho I dipped 25% they still cheat me on my orders 3x already.
Jeffrey Epperson
I love pizza hut but the screwed up this time by not giving me the pizza I ordered. Maybe they will make it right?
Received the wrong order and it took two hours for them to fix the issue it was absolutely ridiculous
Sal Hochberg
no problems pizza was ready when i got there like they said they
William Jay
Order pizza they told me it was $15bucks went to go pick it up came out $22 the manager told me the associate made a mistake and refuse to honor the quote received bad customer service skills want be going there any more hope extra money help keep ur lights on
Robert Labelle
I ordered at medium pan Supreme. There is nothing Supreme about it. Very little topings.meats or vegetables. For $18.00. I will never go there again.
Jennifer Harris
My order was correct and tasted great. Delivery driver was nice! Fast delivery too!
I decided to try this Pizza Hut because watching a manager yell at every employee on S Federal Way was not that enjoyable. I was in a big rush and tried to call in an order, and was placed on hold. So I decided to drive there, while waiting on hold to save some time, thinking they're busy. They are not, one order on the screen, don't know why the call couldn't be answered.I'm not told to hold or anything, he just walks away and comes back later and I order a thin crust pepperoni pizza. He repeats it back and I can hardly hear him. I asked how long the wait was, and he said 10 minutes. So I wait. And I get handed a pepperoni melt. Now don't get me wrong it was good. But I want to try it on my own time. I didn't even have enough time to question it because I was in a rush. I don't know why that much mumbling is okay or not answering phone calls is okay. But strike two for Pizza Hut locations here, first one I hear yelling and screaming, second one my order is wrong.
Atmosphere: 1
Food: 5
Service: 1
I am a regular customer here. The pizza is normally great, so of course when I got a coupon for a free 1 topping pizza, I jumped on it. Absolutely the worst pizza I have ever gotten. The crust was burnt, hardly any sauce or cheese to speak of. It was the weirdest thin little crunchy awful thing I've ever had. It tasted like something that was cooked yesterday and sat under a heat lamp overnight. Not your A game guys. I would expect this from a place like domino's. Hell, a hot and ready would have been better.I left three stars because everything is normally pretty good. But this was a huge disappointment. I hope this doesn't continue.
Loved their
Atmosphere: 5
Service: 5
Pizza Hut prides itself on using fresh, high-quality ingredients in every dish.
Atmosphere: 5
Food: 5
Service: 5
Always correct with timely delivery.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Breaded Boneless Wings, Breadsticks
We love the food here and the customer service is always friendly. However, we often order ahead and specify a time. But our food rarely is ready at the specified time. Idk if it’s a system issue but if it is ordered ahead I expect it to be done, not 20 minutes after.
Atmosphere: 5
Food: 5
Service: 2
The pizza was really bad, meaning undercooked and greasy. Yuck.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Breaded Boneless Wings
Service was quick for delivery, the food presented to me specifically the pizza was very good and tasted excellent for someone who hasn't eaten it in years.
I don't get all the food I paid for..Even tho I dipped 25% they still cheat me on my orders 3x already.
I love pizza hut but the screwed up this time by not giving me the pizza I ordered. Maybe they will make it right?
Restaurantji Recommends
Received the wrong order and it took two hours for them to fix the issue it was absolutely ridiculous
no problems pizza was ready when i got there like they said they
Order pizza they told me it was $15bucks went to go pick it up came out $22 the manager told me the associate made a mistake and refuse to honor the quote received bad customer service skills want be going there any more hope extra money help keep ur lights on
I ordered at medium pan Supreme. There is nothing Supreme about it. Very little topings.meats or vegetables. For $18.00. I will never go there again.
My order was correct and tasted great. Delivery driver was nice! Fast delivery too!