The staff are VERY attentive. Maybe a bit too attentive. The food was great. I’ve gone back twice since my first time. Definitely a must if you’re in the mood for a
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Large Smashfries, Bacon Smash
TERRY MARTHA Platz
We ordered tots, got fries n tots, and THEN in the bottom of the container was onions! What the *ell? The burger was not that great. I'm not sure if I will go back.
Atmosphere: 2
Food: 2
Service: 2
Misty
Food was good, service was aub par. They brought the food out at different times, questioned our use of napkins, generally unfriendly. Won't return to this location
Double bacon smash burger was great, as well as the Brussels sprouts! There were a few groups eating in, and my order came in about 10 minutes. The only feedback I'd have is the overall cleanliness, the tables weren't very clean and the many reviews about the greasy slippery floor are unfortunately accurate. Get some degreaser and scrub that floor!
Atmosphere: 4
Food: 5
Service: 5
S C
I will not be returning to Smashburger. The restaurant was covered in dust, grease, drink splatter, fingerprints, crumbs, and just plain grime. You could barely walk due to the floor being so greasy. The soda dispenser stuck when you tried to pour a drink. It's obvious the tabs aren't being soaked every night. The place in general needs a serious scrub down and deep clean. I was scared the food was being prepared in an equally unsanitary condition. I emailed the company in regards to the store conditions, before having to give a 1 star review, and no response. I guess they stopped caring about their stores or customers. Seriously disappointed. Used to love their burgers. Can any business afford to run this way when people are struggling and eating out is a luxury?
Atmosphere: 1
Food: 3
Service: 3
Charmagne
Smashburger is the best burger in town! I wish there were more locations. I am thankful we have one in Boise! Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Smashfries, Rosemary Fries, Grilled Chicken, Mushroom Swiss, French Fries, Hamburger with Fried Brussel Sprouts, Sweet Potato Fries, Smash Tots, Bacon Brisket Burger, Tots, Haystack Onions, Wings, Original Smash Burger, Cheeseburger
Jerold “Jerry” Sharp
Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Casey Kennington
I have never had a bad burger
Atmosphere: 4
Food: 5
Service: 4
Bethany Bach
Do not go on a fundraiser night! I don't know if they were understaffed or just busier than planned. It took a 1/2 hr to get a $30 to go order and the quality was disappointing when we got home with it. The employees were yelling at each other and swearing making our wait very uncomfortable. I will not return for a fundraiser or any other time for that matter.
Haven't found a mushroom burger I actually like here In boise until I found this place...great fun service quick..
Atmosphere: 5
Food: 5
Service: 5
Ainsley Ehmke
Not particularly impressed with this location - the chicken wings were incredibly greasy and undercooked after waiting 25 minutes, and they gave a member of my party the wrong order. Staff was friendly enough and somewhat quick to fix the wrong order mistake, but it seems every time we’ve come in the last year and a half there’s always something wrong with our order. I’d only really recommend the milkshakes and smash fries and that’s why I keep going, but as of late the food has been underwhelming.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Rosemary Fries
Tony Sanchez
My visit was on 02/18/2024. When I entered, I was surprised to see that the restaurant was empty. Initially not a good sign. The service was fine. I ordered a Double BBQ bacon cheeseburger, sweet potato fries and a drink; All a-la-carte. The burger was cooked to order, it was hot and fresh. The burger was seasoned, however more BBQ sauce could have been used. Sweet potato fries were great, more fast-food restaurants should add sweet potato fries to their menus. The total was $18.52, not cheap.
The staff are VERY attentive. Maybe a bit too attentive. The food was great. I’ve gone back twice since my first time. Definitely a must if you’re in the mood for a
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Large Smashfries, Bacon Smash
We ordered tots, got fries n tots, and THEN in the bottom of the container was onions! What the *ell? The burger was not that great. I'm not sure if I will go back.
Atmosphere: 2
Food: 2
Service: 2
Food was good, service was aub par. They brought the food out at different times, questioned our use of napkins, generally unfriendly. Won't return to this location
Great burgers and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rosemary Fries, Mushroom Swiss, Double Bacon Smash Burger
Double bacon smash burger was great, as well as the Brussels sprouts! There were a few groups eating in, and my order came in about 10 minutes. The only feedback I'd have is the overall cleanliness, the tables weren't very clean and the many reviews about the greasy slippery floor are unfortunately accurate. Get some degreaser and scrub that floor!
Atmosphere: 4
Food: 5
Service: 5
I will not be returning to Smashburger. The restaurant was covered in dust, grease, drink splatter, fingerprints, crumbs, and just plain grime. You could barely walk due to the floor being so greasy. The soda dispenser stuck when you tried to pour a drink. It's obvious the tabs aren't being soaked every night. The place in general needs a serious scrub down and deep clean. I was scared the food was being prepared in an equally unsanitary condition. I emailed the company in regards to the store conditions, before having to give a 1 star review, and no response. I guess they stopped caring about their stores or customers. Seriously disappointed. Used to love their burgers. Can any business afford to run this way when people are struggling and eating out is a luxury?
Atmosphere: 1
Food: 3
Service: 3
Smashburger is the best burger in town! I wish there were more locations. I am thankful we have one in Boise! Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Smashfries, Rosemary Fries, Grilled Chicken, Mushroom Swiss, French Fries, Hamburger with Fried Brussel Sprouts, Sweet Potato Fries, Smash Tots, Bacon Brisket Burger, Tots, Haystack Onions, Wings, Original Smash Burger, Cheeseburger
Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
I have never had a bad burger
Atmosphere: 4
Food: 5
Service: 4
Do not go on a fundraiser night! I don't know if they were understaffed or just busier than planned. It took a 1/2 hr to get a $30 to go order and the quality was disappointing when we got home with it. The employees were yelling at each other and swearing making our wait very uncomfortable. I will not return for a fundraiser or any other time for that matter.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Haven't found a mushroom burger I actually like here In boise until I found this place...great fun service quick..
Atmosphere: 5
Food: 5
Service: 5
Not particularly impressed with this location - the chicken wings were incredibly greasy and undercooked after waiting 25 minutes, and they gave a member of my party the wrong order. Staff was friendly enough and somewhat quick to fix the wrong order mistake, but it seems every time we’ve come in the last year and a half there’s always something wrong with our order. I’d only really recommend the milkshakes and smash fries and that’s why I keep going, but as of late the food has been underwhelming.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Rosemary Fries
My visit was on 02/18/2024. When I entered, I was surprised to see that the restaurant was empty. Initially not a good sign. The service was fine. I ordered a Double BBQ bacon cheeseburger, sweet potato fries and a drink; All a-la-carte. The burger was cooked to order, it was hot and fresh. The burger was seasoned, however more BBQ sauce could have been used. Sweet potato fries were great, more fast-food restaurants should add sweet potato fries to their menus. The total was $18.52, not cheap.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Bacon Smash Burger
Decent
Atmosphere: 4
Food: 4
Service: 4
Our Favorite Burgers!!!
Atmosphere: 5
Food: 5
Service: 5