We walked in and got sat after 2 servers who audibly discussed who would take our table. Then...nothing...10 minutes goes by, I can see the server who said she'd take us just standing at the bar bored. Not doing anything. Just standing there, ignoring us. So eventually, a different server asks us if we've been helped. I say no, she says what??? Right, no one has helped us. She takes our food and drink order, then my drink comes out, and another 5 minutes later my wife's margarita arrives. A few minutes later, the food comes out. No one checks back on us to check on the quality of the meals. Or asks if we want another drink or water. We never spoke to a manager, not a single sorry or apology, just beyond lousy service.In fact, we didn't see our server again until she brought the check. If you go to Smoky Mountain Pizza, don't go to this location. The staff, who doesn't care at all, runs the place and is bothered by you in the restaurant.
Atmosphere: 3
Food: 3
Service: 1
Jane Van Doren
I always enjoy Smokey Mountain
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brie Kisses, Grilled Salmon Pasta, Ragin' Cajun Pasta
Ryan B.
It was very slow service even though it was not busy. It took over 45 minutes just for 5 people they have had way bigger groups than that. But over all food was pretty good.
J Hurt
Try the calzones!
Atmosphere: 3
Food: 5
Service: 5
maniacal drop92
Great food and they give you good portion sizes for what me and my family paid for. The staff was nice and attentive. I would 100% recommend the fry sauce.
Atmosphere: 5
Food: 5
Service: 5
J J
Have tried different dishes, in various locations around town and they always serve up fresh, delicious meals! Always a favorite is the Ragin' Cajun Pasta and their pizza is simply amazing! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken Fettuccine, Smokehouse Pizza, Personal Pizza
Kristy Friesen
Nothing like Smoky Mountain Pizzaria to put your taste buds back into the Holiday Spirit! Don't forget the desert! They have an excellent variety but the chocolate cake is outta this world!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken Fettuccine, Salad And
Roy Lujan
Nikki is an amazing server. Her personality and energy make every visit amazing. Thanks for the great food, service, and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Steve Baker
Food was really good. I had a personal pizza with a side salad. It was really good. My wife had Grilled Salmon Salad, very spicy, no indication on the menu of the degree of spice. She ended up scraping the sauce off the top to help take away the spice.
This place has great pizza! We’ve been in twice in the past couple weeks and had a good time both times. First time we came in for happy hour and were looking at the wines. The happy hour menu said $2 off any glass but the waitress said it was just for house wines which was a let down. We got the pretzel and beer cheese and the French dip. Both were very mid, and we probably won’t reorder those. Second time we came in we got a large cheese pizza and the spinach artichoke dip and both were very good and we plan on going back for those. The waitress on our second visit said she was new there but was great and super friendly and quick with service. We really enjoyed our second visit!
Atmosphere: 5
Food: 4
Service: 5
Chadly Anderson
This location has been the best so far in Boise. Great service from the young lady helping our big group. Food was good.. thank
Atmosphere: 4
Food: 5
Service: 5
Miles Lowber
Recently I just ordered a pizza and the soda was cold but it took them over an hour to get there I told them on the phone that I need to change they didn't send change to the delivery driver by the time my pizza got it was cold and stiff as cardboard and the delivery library did not have change had to go get changed and I was told to next time tell them I need exact change I had told them I was paying in cash on the phone and I would need change they failed to get the delivery driver that so by the time I was eating it it was cold stiffest cardboard and the Canadian bacon was like non on a face of leather pizza was unsatisfactory let him know about it they said they didn't know what they could do about it and said that they'll try better next time I'm not sure if there's going to be that next time through a head manager or the owner because I just spent almost $40 for a pizza that I'm most likely not running I tried to eat a couple pieces and it was like chewing on cardboard
Food: 1
Service: 1
Heather Sue
Staff were fantastic. Great customer service and pizza was AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Glenn McBurney Jr
Great place to grab a ?, appetizers on point, service was definitely top notch. Our server Danielle was definitely a kind soul and made one feel at home ?
Not the same place as it use to be
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Salad And, Personal Pizza
We walked in and got sat after 2 servers who audibly discussed who would take our table. Then...nothing...10 minutes goes by, I can see the server who said she'd take us just standing at the bar bored. Not doing anything. Just standing there, ignoring us. So eventually, a different server asks us if we've been helped. I say no, she says what??? Right, no one has helped us. She takes our food and drink order, then my drink comes out, and another 5 minutes later my wife's margarita arrives. A few minutes later, the food comes out. No one checks back on us to check on the quality of the meals. Or asks if we want another drink or water. We never spoke to a manager, not a single sorry or apology, just beyond lousy service.In fact, we didn't see our server again until she brought the check. If you go to Smoky Mountain Pizza, don't go to this location. The staff, who doesn't care at all, runs the place and is bothered by you in the restaurant.
Atmosphere: 3
Food: 3
Service: 1
I always enjoy Smokey Mountain
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brie Kisses, Grilled Salmon Pasta, Ragin' Cajun Pasta
It was very slow service even though it was not busy. It took over 45 minutes just for 5 people they have had way bigger groups than that. But over all food was pretty good.
Try the calzones!
Atmosphere: 3
Food: 5
Service: 5
Great food and they give you good portion sizes for what me and my family paid for. The staff was nice and attentive. I would 100% recommend the fry sauce.
Atmosphere: 5
Food: 5
Service: 5
Have tried different dishes, in various locations around town and they always serve up fresh, delicious meals! Always a favorite is the Ragin' Cajun Pasta and their pizza is simply amazing! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken Fettuccine, Smokehouse Pizza, Personal Pizza
Nothing like Smoky Mountain Pizzaria to put your taste buds back into the Holiday Spirit! Don't forget the desert! They have an excellent variety but the chocolate cake is outta this world!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken Fettuccine, Salad And
Nikki is an amazing server. Her personality and energy make every visit amazing. Thanks for the great food, service, and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Food was really good. I had a personal pizza with a side salad. It was really good. My wife had Grilled Salmon Salad, very spicy, no indication on the menu of the degree of spice. She ended up scraping the sauce off the top to help take away the spice.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Personal Pizza
Restaurantji Recommends
This place has great pizza! We’ve been in twice in the past couple weeks and had a good time both times. First time we came in for happy hour and were looking at the wines. The happy hour menu said $2 off any glass but the waitress said it was just for house wines which was a let down. We got the pretzel and beer cheese and the French dip. Both were very mid, and we probably won’t reorder those. Second time we came in we got a large cheese pizza and the spinach artichoke dip and both were very good and we plan on going back for those. The waitress on our second visit said she was new there but was great and super friendly and quick with service. We really enjoyed our second visit!
Atmosphere: 5
Food: 4
Service: 5
This location has been the best so far in Boise. Great service from the young lady helping our big group. Food was good.. thank
Atmosphere: 4
Food: 5
Service: 5
Recently I just ordered a pizza and the soda was cold but it took them over an hour to get there I told them on the phone that I need to change they didn't send change to the delivery driver by the time my pizza got it was cold and stiff as cardboard and the delivery library did not have change had to go get changed and I was told to next time tell them I need exact change I had told them I was paying in cash on the phone and I would need change they failed to get the delivery driver that so by the time I was eating it it was cold stiffest cardboard and the Canadian bacon was like non on a face of leather pizza was unsatisfactory let him know about it they said they didn't know what they could do about it and said that they'll try better next time I'm not sure if there's going to be that next time through a head manager or the owner because I just spent almost $40 for a pizza that I'm most likely not running I tried to eat a couple pieces and it was like chewing on cardboard
Food: 1
Service: 1
Staff were fantastic. Great customer service and pizza was AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Great place to grab a ?, appetizers on point, service was definitely top notch. Our server Danielle was definitely a kind soul and made one feel at home ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brie Kisses