CLOSED again. This time probably for good. See per Boise paper article 3/3/22 with this headline "After paychecks bounce (again), Boise restaurant closes. Employees point to owner's past." Not only have paychecks to employees bounced, and owner has put closed sign on door, per news accounts she is not returning calls or texts from them and Idaho Department of Labor is investigating but reports are owner is not returning their calls either. Further, same owner has been involved, and this is also documented in violations in another business she owns for questionable practices. Per article: "This is not the first time Sauer has been involved in this kind of controversy; in fact, it's the third time in two years, according to former employees of other businesses. Living Resources of Idaho, Sauer's Garden City company that provided services to people who were physically or developmentally disabled, had its certificate of operation revoked by the Idaho Department of Health and Welfare in July 2020. The department's revocation letter stated that the company failed to do several things that were legally required, including maintain records, conduct background checks, train employees, undergo competency review and record patients' medication needs. Former Living Resources employee Karen Rush, 52, told the Statesman that she tried to schedule a surgery but was told by the hospital that she did not have health insurance. "I was like, 'Yes, I do, I pay every month for insurance,' " Rush said. "(Living Resources of Idaho) hadn't been paying their insurance. We'd all been dropped and hadn't been told." Read more at:
Mya D.
Spending your money here or at and other business owned by her is a loss for you and our community. She has be known to have her employees work while she knowingly does not and will not have the income to pay them. As another recent review mentions a similar situation it's safe to assume this is not a one time thing. The Hyde house will serve you questionable food, in a unsatisfactory and unsanitary setting. While refusing wages, and card tips to their staff. Supporting her, is not supporting our Boise community.
LeeAnn C.
Wow. I've been wanting to come here ever since I moved to the North End, and I am SO GLAD I finally committed to Hyde House. Reservations were super easy to make online and I would strongly suggest making one! There are not a ton of tables, it's situated in the cutest old house - so think of tables in little rooms! So cute. Has a very European feel to it. We were greeted by Cynthia who kindly offered us two table options. We chose upstairs and had a private room to ourself with a large round table that could easily fit 6-8 people. Would def. want this table every time I come here now. Admittedly, service was a little slow at first - but we did not care at all because I love long drawn out dinners full of great conversation. We picked a red wine and we were on our way. The Mac N Cheese off the App menu was GREAT - dusted in Hot Cheetos! YUM. I ordered the blackberry turkey sandwich and it did not disappoint. All in all, I cannot WAIT to bring more people here to experience the cozy setting and great service that is Hyde House. It was truly a pleasure!
Alexander B.
Stopped here for brunch and got seated right away. It's not your typical family breakfast place with 80+ seats, more like a small cozy restaurant in a home setting. The menu isn't huge but you'll surely find things you like. Everything we ordered was fresh and tasted great. Our server was nice, and my only complaint is around timing - it took quite long to prepare our food and to get our checks at the end. Other than that we enjoyed dining in here!
Tarah N.
The ambiance of this restaurant is amazing. Came for a 8:30pm reservation on their dog friendly patio. Service was kind and timely. They offered several drinks and a small amount of quality dinner options. I loved that they offered a "barkcuterie board" for my dogs. All their food and drinks were great. The only improvements I would suggest is cooking the brussel sprouts longer because they were a bit too crunchy and provide patio heaters for chilly nights. Although, overall great experience and would come again.
Diana S.
This business employed an 18 year old without having him fill out any legal paperwork. He worked 3 shifts. He then quit. He attempted to collect his check for 5 days straight after the paycheck date had passed and was told the "manager had to cut the check". When he asked when the manager would be in, he was told, "We don't know." He was still not paid after 12 business days after leaving this restaurant. When confronted by an older adult regarding this situation, the owner (who had not identified herself as such) had the former employee fill out paperwork online to document him and then proceeded to pay him in cash. I have no idea how many other people this restaurant has scammed out of their wages but I hope this is seen by the powers that be and the owner is contacted and this business is investigated. The lack of ethics on the part of management and ownership is appalling.
Jeff G.
Slowest service I've experienced. Reservation for 6:30. Sat at 7. Water/menus at 7:15. Ordered right away to cut time. Came back at 8PM to tell me they're out of burgers. Hour and a half to not even start our meal. We got up and left.
Randolph K.
Great food. Relaxed atmosphere. I always try to take at least one meal here when I am visiting Boise.
Dawson L.
First off, WOW I wish there was a negative star option on yelp for this review. Because I would do -5.. worst dining experience in my entire life. (EDIT to reply to the petty owner of this pathetic restaurant, after her reply below. YOUR DAUGHTER IS A LIAR, we NEVER threw food on the ground, and there was no one in the building anymore to make a scene for. I told your disrespectful daughter what was wrong with the food, and left after she rolled her eyes at me. telling her to expect a horrible yelp review. which you are now handling impressively unprofessionally. YOU DO NOT need to tell your new staff in training anything. the server was doing her best with the conditions given. YOU NEED TO QUIT TRYING TO MANAGE BECAUSE YOU TWO ARE HORRIBLE.) lets go through how disappointing this experience was step by step. 1. we got here at 1:20, 40 minutes before they close the kitchen for their happy hour. they were not busy, the 4 tables that were there were finishing up waiting to get their check to leave. we got our order in at 1:55, 35 minutes after we got there. and we knew what we wanted in the first 2 minutes of looking at the menu. so we waited for 33 minutes, and only stayed because we just walked 2 miles to get there. 2. while we were waiting at the surprisingly sticky table, the surrounding tables that needed to be bussed sat there for over an hour, and are probably still sitting there now... 3. when we FINALLY did get our food, at 2:45, 50 minutes after order it (mind you were the last order to be taken so it was the only thing the kitchen had to work on outside of maybe cleaning up for dinner) the food was COLD, not even lukewarm. the bun for the breakfast sandwich was stale, and crumbed away as I attempted to eat it. the donut bread pudding was actually a croissant, and hard as a rock. Then the 3rd and final thing my fiancé and I ordered was the beef filet hash. which was cold, tough to chew the one bit I attempted. PLUS the micro greens they put on there were wilted, and literally had a root ball filled with DIRT in it..... 4. After asking the manager/daughter/owner to come speak with me in front of the disgraceful food she allowed to leave the kitchen and serve us. SHE ACTUALLY ROLLED HER EYES AT ME. not to mention how she was treating her only server working with her there, or I should say working for her. she wasn't helping at all, and she was surely not managing anything. just sitting at her computer. I was disgusted with her self righteous persona, and overall poor ability to run a restaurant. there was dirt in every corner of the building! I'm truly baffled at anyone that can go here and not see through the nonsense... maybe if you're just getting drinks, but I honestly imagine those are garbage too. I actually have ordered a bloody Mary before from here a year or so ago. and it was waaaay over seasoned, and spicy. so over all I'm astonished this place is even still in business..... 5. In closing to say the very least. this place needs to go out of business already, I'm blown away it has even lasted as long as it has. STOP ACCEPTING HORRIBLE SERVICE! never ever EVER returning, in fact I'm actually considering protesting outside with signs, the owner was shockingly mindless, and disrespectful.
Jessica Y.
I love the idea of this place, we always want to give them a chance, but each time I come here I am FULLY disappointed. This business seems to be going downhill fast. Don't think we'd be interested in coming back. This place is an utter JOKE. First off, service is HORRIBLE. I fully understand the understaffing problem, but this place is on a whole new level of just bad customer service. Took us several minutes to even be seated, there was only one server working but SEVERAL other employees that could have been helping out, including the owner (I'll get into that later). We got there at 1:20, 40 MINUTES before their kitchen closed, and knew what we wanted in the first two minutes of being there. We were finally seated, but we didn't get our order in until 1:55. Meaning we sat there waiting for 35 minutes. Ridiculous. First red flag. We moved inside due to the weather and noticed that this place is extremely dirty. Cleanliness is obviously not a priority for this business and its owners. The floor is dirty & super sticky, there was trash and tons old leaves littered on their patio space, like c'mon, take some pride in your restaurant. It's not hard to keep a clean inviting space. Not only that, but there were tons of finger prints, coffee stains, and who knows what else on their white doors, who knows how long it's been since they've even wiped them down, or if they ever have. Disgusting. The table was AWFULLY sticky. Like, set your arms down and have to forcefully pick them, sticky. Like, our napkins got stuck to the surface sticky. Just grossssss!! The table next to us left about 10 minutes after we sat down inside, and their table stayed dirty until we left. No one came to even pick up the dishes or anything. It was left exactly how it was. I'm sure they didn't even clean it up after we left. Our food took at least 50 minutes to get to us and holy crap...EVERYTHING WAS COLD, LIMP, LIFELESS, STALE, Overall just horrible. We ordered 3 things, the beef filet hash, the breakfast sandwich & the donut bread pudding. All three were cold. Like not even lukewarm. They had to have been sitting in the food window for AT LEAST 15 MINUTES. There was literally dirt on the old microgreens that garnished the beef hash, the pieces of meat were SO TOUGH, we took one bite and spit it out. It was just a very atrociously prepared dish. It was both under AND over seasoned??? (Like how do you do that??) Everything about it was just bad. Cold. And tough. The bun of the breakfast sandwich was literally stale. It was super hard on the outside, just flaking off and not in a good way. The potatoes that came with it were lifeless, some pieces were hard. Everything was cold. Again, took one bite and spit it out. The bread pudding was a complete disappointment. AGAIN, it was COLD, pieces were hard and stale. Didn't even taste good. Just shitty. Went downstairs to talk to the owner (who btw, wasnt doing anything to help out just sitting on her computer) , told her how disappointed we were, pointed out everything that caused us to feel that way and she, and I kid you NOT, she rolled her eyes. I'd think that being the owner, you'd take a little more pride in your business and would do everything you can to make sure things run smoothly and customers were happy. But no, she showed us that she really does not have any intention, love or care about this restaurant. We are absolutely appalled. This was one of the worst experiences we've ever had. This place really should rethink their business model or at least care a little more. If I could leave negative stars I would. Complete waste of our time. If you're thinking of coming here, which I beg you to not, be prepared to get cold, horrible, lifeless food, bad service, sticky tables & an owner/staff that does not care about you as a customer.
My food was not good. Hard to mess up avocado toast. Avocado brown and eggs runny. The others in our party liked the food. It was not the servers fault. Food took over an hour to get. Not enough help. The worst part was I slipped coming down the stairs. Thank goodness my friend was in front of me to slow me from going further down the stairs. I landed on my left side where I have a replaced hip. The stairs are dangerous. Small and hardwood. Very slippery. The staff has to bring food up and then bring down empty plates. I'm certain there are spills. And dangerous for them. Never returning. If you go, do not take a table upstairs.
Erica Hinsz
I have been coming to Hyde house over the years every now and again; every time I loved the food and experience until my most recent visit. I got the turkey blackberry sandwich, the meat was low quality and tasted bland and overly sweet. The side dish was microwaved. My husband ordered the prime rib hash, which was also bland, with dry and chewy meat. My latte was extremely sweet and the americano was average. Hopefully this is just an off day but we won’t be back anytime soon.
Alex B.
First time trying this place. Quite good! Positives include a wonderful diversity of flavors and options. Mixed drinks were spectacular. Our appetizer of the charred peppers were fantastic..! The main courses we got were the seared ahi and the pork loin. The ahi was very good. Nice sear on the outside while still allowing the rare taste in the middle to shine. The pork loin was lukewarm at best temperature-wise, but tasted fantastic. The sides for both dishes complemented well. We forgot to take photos since we were so excited for it. Also, upstairs table is so wobbly it distracts from the dining experience, especially when it's a fork and knife meal. Not that this is a problem or anything, but it just was odd. The coziness of the room is nice, especially by the window. Overall, fantastic and timely service and a cozy atmosphere. We will be sure to come back in a different season!
Arianne Johnson
We loved our brunch at the Hyde House! It’s the cutest place and the food was SO good. I had a honey steamer (delicious ?) and the blackberry turkey sandwich. ? you can’t go wrong though! Also the kindest staff. 100% recommend going here!
Cori W.
Such a cute place. We sat on the front patio with my German Shepherd. The owner came out and talked to us and pet Delta. She was so friendly. It was a good vibe and their dog menu is adorable. Would def return if Im going through Boise again
CLOSED again. This time probably for good. See per Boise paper article 3/3/22 with this headline "After paychecks bounce (again), Boise restaurant closes. Employees point to owner's past." Not only have paychecks to employees bounced, and owner has put closed sign on door, per news accounts she is not returning calls or texts from them and Idaho Department of Labor is investigating but reports are owner is not returning their calls either. Further, same owner has been involved, and this is also documented in violations in another business she owns for questionable practices. Per article: "This is not the first time Sauer has been involved in this kind of controversy; in fact, it's the third time in two years, according to former employees of other businesses. Living Resources of Idaho, Sauer's Garden City company that provided services to people who were physically or developmentally disabled, had its certificate of operation revoked by the Idaho Department of Health and Welfare in July 2020. The department's revocation letter stated that the company failed to do several things that were legally required, including maintain records, conduct background checks, train employees, undergo competency review and record patients' medication needs. Former Living Resources employee Karen Rush, 52, told the Statesman that she tried to schedule a surgery but was told by the hospital that she did not have health insurance. "I was like, 'Yes, I do, I pay every month for insurance,' " Rush said. "(Living Resources of Idaho) hadn't been paying their insurance. We'd all been dropped and hadn't been told." Read more at:
Spending your money here or at and other business owned by her is a loss for you and our community. She has be known to have her employees work while she knowingly does not and will not have the income to pay them. As another recent review mentions a similar situation it's safe to assume this is not a one time thing. The Hyde house will serve you questionable food, in a unsatisfactory and unsanitary setting. While refusing wages, and card tips to their staff. Supporting her, is not supporting our Boise community.
Wow. I've been wanting to come here ever since I moved to the North End, and I am SO GLAD I finally committed to Hyde House. Reservations were super easy to make online and I would strongly suggest making one! There are not a ton of tables, it's situated in the cutest old house - so think of tables in little rooms! So cute. Has a very European feel to it. We were greeted by Cynthia who kindly offered us two table options. We chose upstairs and had a private room to ourself with a large round table that could easily fit 6-8 people. Would def. want this table every time I come here now. Admittedly, service was a little slow at first - but we did not care at all because I love long drawn out dinners full of great conversation. We picked a red wine and we were on our way. The Mac N Cheese off the App menu was GREAT - dusted in Hot Cheetos! YUM. I ordered the blackberry turkey sandwich and it did not disappoint. All in all, I cannot WAIT to bring more people here to experience the cozy setting and great service that is Hyde House. It was truly a pleasure!
Stopped here for brunch and got seated right away. It's not your typical family breakfast place with 80+ seats, more like a small cozy restaurant in a home setting. The menu isn't huge but you'll surely find things you like. Everything we ordered was fresh and tasted great. Our server was nice, and my only complaint is around timing - it took quite long to prepare our food and to get our checks at the end. Other than that we enjoyed dining in here!
The ambiance of this restaurant is amazing. Came for a 8:30pm reservation on their dog friendly patio. Service was kind and timely. They offered several drinks and a small amount of quality dinner options. I loved that they offered a "barkcuterie board" for my dogs. All their food and drinks were great. The only improvements I would suggest is cooking the brussel sprouts longer because they were a bit too crunchy and provide patio heaters for chilly nights. Although, overall great experience and would come again.
This business employed an 18 year old without having him fill out any legal paperwork. He worked 3 shifts. He then quit. He attempted to collect his check for 5 days straight after the paycheck date had passed and was told the "manager had to cut the check". When he asked when the manager would be in, he was told, "We don't know." He was still not paid after 12 business days after leaving this restaurant. When confronted by an older adult regarding this situation, the owner (who had not identified herself as such) had the former employee fill out paperwork online to document him and then proceeded to pay him in cash. I have no idea how many other people this restaurant has scammed out of their wages but I hope this is seen by the powers that be and the owner is contacted and this business is investigated. The lack of ethics on the part of management and ownership is appalling.
Slowest service I've experienced. Reservation for 6:30. Sat at 7. Water/menus at 7:15. Ordered right away to cut time. Came back at 8PM to tell me they're out of burgers. Hour and a half to not even start our meal. We got up and left.
Great food. Relaxed atmosphere. I always try to take at least one meal here when I am visiting Boise.
First off, WOW I wish there was a negative star option on yelp for this review. Because I would do -5.. worst dining experience in my entire life. (EDIT to reply to the petty owner of this pathetic restaurant, after her reply below. YOUR DAUGHTER IS A LIAR, we NEVER threw food on the ground, and there was no one in the building anymore to make a scene for. I told your disrespectful daughter what was wrong with the food, and left after she rolled her eyes at me. telling her to expect a horrible yelp review. which you are now handling impressively unprofessionally. YOU DO NOT need to tell your new staff in training anything. the server was doing her best with the conditions given. YOU NEED TO QUIT TRYING TO MANAGE BECAUSE YOU TWO ARE HORRIBLE.) lets go through how disappointing this experience was step by step. 1. we got here at 1:20, 40 minutes before they close the kitchen for their happy hour. they were not busy, the 4 tables that were there were finishing up waiting to get their check to leave. we got our order in at 1:55, 35 minutes after we got there. and we knew what we wanted in the first 2 minutes of looking at the menu. so we waited for 33 minutes, and only stayed because we just walked 2 miles to get there. 2. while we were waiting at the surprisingly sticky table, the surrounding tables that needed to be bussed sat there for over an hour, and are probably still sitting there now... 3. when we FINALLY did get our food, at 2:45, 50 minutes after order it (mind you were the last order to be taken so it was the only thing the kitchen had to work on outside of maybe cleaning up for dinner) the food was COLD, not even lukewarm. the bun for the breakfast sandwich was stale, and crumbed away as I attempted to eat it. the donut bread pudding was actually a croissant, and hard as a rock. Then the 3rd and final thing my fiancé and I ordered was the beef filet hash. which was cold, tough to chew the one bit I attempted. PLUS the micro greens they put on there were wilted, and literally had a root ball filled with DIRT in it..... 4. After asking the manager/daughter/owner to come speak with me in front of the disgraceful food she allowed to leave the kitchen and serve us. SHE ACTUALLY ROLLED HER EYES AT ME. not to mention how she was treating her only server working with her there, or I should say working for her. she wasn't helping at all, and she was surely not managing anything. just sitting at her computer. I was disgusted with her self righteous persona, and overall poor ability to run a restaurant. there was dirt in every corner of the building! I'm truly baffled at anyone that can go here and not see through the nonsense... maybe if you're just getting drinks, but I honestly imagine those are garbage too. I actually have ordered a bloody Mary before from here a year or so ago. and it was waaaay over seasoned, and spicy. so over all I'm astonished this place is even still in business..... 5. In closing to say the very least. this place needs to go out of business already, I'm blown away it has even lasted as long as it has. STOP ACCEPTING HORRIBLE SERVICE! never ever EVER returning, in fact I'm actually considering protesting outside with signs, the owner was shockingly mindless, and disrespectful.
I love the idea of this place, we always want to give them a chance, but each time I come here I am FULLY disappointed. This business seems to be going downhill fast. Don't think we'd be interested in coming back. This place is an utter JOKE. First off, service is HORRIBLE. I fully understand the understaffing problem, but this place is on a whole new level of just bad customer service. Took us several minutes to even be seated, there was only one server working but SEVERAL other employees that could have been helping out, including the owner (I'll get into that later). We got there at 1:20, 40 MINUTES before their kitchen closed, and knew what we wanted in the first two minutes of being there. We were finally seated, but we didn't get our order in until 1:55. Meaning we sat there waiting for 35 minutes. Ridiculous. First red flag. We moved inside due to the weather and noticed that this place is extremely dirty. Cleanliness is obviously not a priority for this business and its owners. The floor is dirty & super sticky, there was trash and tons old leaves littered on their patio space, like c'mon, take some pride in your restaurant. It's not hard to keep a clean inviting space. Not only that, but there were tons of finger prints, coffee stains, and who knows what else on their white doors, who knows how long it's been since they've even wiped them down, or if they ever have. Disgusting. The table was AWFULLY sticky. Like, set your arms down and have to forcefully pick them, sticky. Like, our napkins got stuck to the surface sticky. Just grossssss!! The table next to us left about 10 minutes after we sat down inside, and their table stayed dirty until we left. No one came to even pick up the dishes or anything. It was left exactly how it was. I'm sure they didn't even clean it up after we left. Our food took at least 50 minutes to get to us and holy crap...EVERYTHING WAS COLD, LIMP, LIFELESS, STALE, Overall just horrible. We ordered 3 things, the beef filet hash, the breakfast sandwich & the donut bread pudding. All three were cold. Like not even lukewarm. They had to have been sitting in the food window for AT LEAST 15 MINUTES. There was literally dirt on the old microgreens that garnished the beef hash, the pieces of meat were SO TOUGH, we took one bite and spit it out. It was just a very atrociously prepared dish. It was both under AND over seasoned??? (Like how do you do that??) Everything about it was just bad. Cold. And tough. The bun of the breakfast sandwich was literally stale. It was super hard on the outside, just flaking off and not in a good way. The potatoes that came with it were lifeless, some pieces were hard. Everything was cold. Again, took one bite and spit it out. The bread pudding was a complete disappointment. AGAIN, it was COLD, pieces were hard and stale. Didn't even taste good. Just shitty. Went downstairs to talk to the owner (who btw, wasnt doing anything to help out just sitting on her computer) , told her how disappointed we were, pointed out everything that caused us to feel that way and she, and I kid you NOT, she rolled her eyes. I'd think that being the owner, you'd take a little more pride in your business and would do everything you can to make sure things run smoothly and customers were happy. But no, she showed us that she really does not have any intention, love or care about this restaurant. We are absolutely appalled. This was one of the worst experiences we've ever had. This place really should rethink their business model or at least care a little more. If I could leave negative stars I would. Complete waste of our time. If you're thinking of coming here, which I beg you to not, be prepared to get cold, horrible, lifeless food, bad service, sticky tables & an owner/staff that does not care about you as a customer.
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My food was not good. Hard to mess up avocado toast. Avocado brown and eggs runny. The others in our party liked the food. It was not the servers fault. Food took over an hour to get. Not enough help. The worst part was I slipped coming down the stairs. Thank goodness my friend was in front of me to slow me from going further down the stairs. I landed on my left side where I have a replaced hip. The stairs are dangerous. Small and hardwood. Very slippery. The staff has to bring food up and then bring down empty plates. I'm certain there are spills. And dangerous for them. Never returning. If you go, do not take a table upstairs.
I have been coming to Hyde house over the years every now and again; every time I loved the food and experience until my most recent visit. I got the turkey blackberry sandwich, the meat was low quality and tasted bland and overly sweet. The side dish was microwaved. My husband ordered the prime rib hash, which was also bland, with dry and chewy meat. My latte was extremely sweet and the americano was average. Hopefully this is just an off day but we won’t be back anytime soon.
First time trying this place. Quite good! Positives include a wonderful diversity of flavors and options. Mixed drinks were spectacular. Our appetizer of the charred peppers were fantastic..! The main courses we got were the seared ahi and the pork loin. The ahi was very good. Nice sear on the outside while still allowing the rare taste in the middle to shine. The pork loin was lukewarm at best temperature-wise, but tasted fantastic. The sides for both dishes complemented well. We forgot to take photos since we were so excited for it. Also, upstairs table is so wobbly it distracts from the dining experience, especially when it's a fork and knife meal. Not that this is a problem or anything, but it just was odd. The coziness of the room is nice, especially by the window. Overall, fantastic and timely service and a cozy atmosphere. We will be sure to come back in a different season!
We loved our brunch at the Hyde House! It’s the cutest place and the food was SO good. I had a honey steamer (delicious ?) and the blackberry turkey sandwich. ? you can’t go wrong though! Also the kindest staff. 100% recommend going here!
Such a cute place. We sat on the front patio with my German Shepherd. The owner came out and talked to us and pet Delta. She was so friendly. It was a good vibe and their dog menu is adorable. Would def return if Im going through Boise again