Food is good. Love it. Service was good. It was a little busy. We only waited for 8nins..
Michael Johnston
My wife and I decided we had plenty of time to eat “at a FAST FOOD “ place and still make it too my 1pm appointment. We stopped at the KFC/A&W on Caldwell BLVD In Caldwell, ID near Walmart at 11:56 am and ordered $18.31 worth of food. Nothing extravagant, just two burgers, fries and side of coleslaw. 12 minutes later nothing. I asked and they appeared confused and said what did you order? I advised and was told “oh we are waiting for the burger meat to cook.” Then I watched then just then put the burger patties on the grill. Another 8-10 minute and we still don’t have our food. There are people at the counter wanting to order that said they were there for 5 minutes and still not able to order even. The whole crew is only worried about servings the drive-thru. My wife and I no longer had time to even eat our meal if we got it. We had to go. So my wife advised the staff of that and said she just wants a refund and advised we been waiting for nearly 20 minutes and must get to my appointment now. Instead the guy kept cooking and packed up our meal and brought it to the counter. We advise we wanted refunded because no time to eat the food now, we have to go. And because he ignored that she wanted the refund, more time was wasted. My wife said we don’t have time to wait for you to refund our money so that’s wasted and to keep it and will never come back here again. The guy that was waiting just to order said it would take it so he doesn’t have to wait. So my wife handed him her receipt and would not accept his $20 and told the customer to make sure he gets all the food we paid for. Bad service seems prevailing more and more. KFC will now be Popeyes and can still get my A&W root beer at the stores.Probably won’t even hear from corporate or franchise owner. That is what reviews are for, to read, make right, learn and correct the problem to retain your customers. There are so many alternatives now a day’s that you can’t afford to lose Customers and remain profitable.
Tricia Reed
They very dirty as hell!!! All tables and chairs hella dirty even we asked them to come clean them! And they didn’t came to cleaning it up and the girl was having attitude about it!! And do nothing!!!
wendy gammel
If I could get away with giving this place a negative star I definitely would Horrible work environment very hostile Especially in front of customers And And yells at customers
Sasha F.
Just went through drive thru and was treated with an eye roll and a snotty attitude. Get home and my chili dog is swimming in the container. Fries tasted like they needed to change the oil. Please tell your employees, no customers=no paycheck. It's not that hard to be nice.
Roy S.
Right near another fast food joint. I suggest getting a burger from here. Much better
Suzanne Dillon
Went in there and ordered my food waited 35 minutes had to go to the counter they were really rude the customer service is bad the employees are gossiping and ignore u at the counter
Dana Metheny
Food was expensive for what we got. Hamburgers were almost totally cold also. We won't be going back.
Kathleen Berg
Ordered the 1 piece chicken breast dinner. Classic Kentucky Fried meal.
A&W, best root beer floats. Period. Pre-COVID being able to buy amazing root-beer by the gallon, amazing. My single, only complaint, and this to A&W corporate, BBQ Beef Sandwiches, puh-leaseee bring em back... ? This branch, always fast and friendly.
Chuck Rhynes
That Papa Burger brought back memories as a kid. It tasted awesome and the fries were the bomb. The only negative thing I would have to say is their Polar Swirl is just to small for the price and satisfaction. Otherwise ??
Danielle M Spence
Ordered @ 3:34 simple order: cheeseburger meal w/cheese curds instead of fries; MacBwl meal; & dbl CHS brgr. We were asked to pull around front & they would bring order out. Finally brought order out @ 3:51 without the requested fry sauce, cookies that were included in the meal, & utensils. They gave us a potato bowl instead of a Macbowl. It took three tries before we got the order corrected and the missing items.
Dave Johnson
Good food, good service!
Ryan Scheiderer
They got the food out pretty fast and everything was hot. No 4 or 5 star restaurant by any means, but consistent.
Food is good. Love it. Service was good. It was a little busy. We only waited for 8nins..
My wife and I decided we had plenty of time to eat “at a FAST FOOD “ place and still make it too my 1pm appointment. We stopped at the KFC/A&W on Caldwell BLVD In Caldwell, ID near Walmart at 11:56 am and ordered $18.31 worth of food. Nothing extravagant, just two burgers, fries and side of coleslaw. 12 minutes later nothing. I asked and they appeared confused and said what did you order? I advised and was told “oh we are waiting for the burger meat to cook.” Then I watched then just then put the burger patties on the grill. Another 8-10 minute and we still don’t have our food. There are people at the counter wanting to order that said they were there for 5 minutes and still not able to order even. The whole crew is only worried about servings the drive-thru. My wife and I no longer had time to even eat our meal if we got it. We had to go. So my wife advised the staff of that and said she just wants a refund and advised we been waiting for nearly 20 minutes and must get to my appointment now. Instead the guy kept cooking and packed up our meal and brought it to the counter. We advise we wanted refunded because no time to eat the food now, we have to go. And because he ignored that she wanted the refund, more time was wasted. My wife said we don’t have time to wait for you to refund our money so that’s wasted and to keep it and will never come back here again. The guy that was waiting just to order said it would take it so he doesn’t have to wait. So my wife handed him her receipt and would not accept his $20 and told the customer to make sure he gets all the food we paid for. Bad service seems prevailing more and more. KFC will now be Popeyes and can still get my A&W root beer at the stores.Probably won’t even hear from corporate or franchise owner. That is what reviews are for, to read, make right, learn and correct the problem to retain your customers. There are so many alternatives now a day’s that you can’t afford to lose Customers and remain profitable.
They very dirty as hell!!! All tables and chairs hella dirty even we asked them to come clean them! And they didn’t came to cleaning it up and the girl was having attitude about it!! And do nothing!!!
If I could get away with giving this place a negative star I definitely would Horrible work environment very hostile Especially in front of customers And And yells at customers
Just went through drive thru and was treated with an eye roll and a snotty attitude. Get home and my chili dog is swimming in the container. Fries tasted like they needed to change the oil. Please tell your employees, no customers=no paycheck. It's not that hard to be nice.
Right near another fast food joint. I suggest getting a burger from here. Much better
Went in there and ordered my food waited 35 minutes had to go to the counter they were really rude the customer service is bad the employees are gossiping and ignore u at the counter
Food was expensive for what we got. Hamburgers were almost totally cold also. We won't be going back.
Ordered the 1 piece chicken breast dinner. Classic Kentucky Fried meal.
All the workers were very friendly.
Restaurantji Recommends
A&W, best root beer floats. Period. Pre-COVID being able to buy amazing root-beer by the gallon, amazing. My single, only complaint, and this to A&W corporate, BBQ Beef Sandwiches, puh-leaseee bring em back... ? This branch, always fast and friendly.
That Papa Burger brought back memories as a kid. It tasted awesome and the fries were the bomb. The only negative thing I would have to say is their Polar Swirl is just to small for the price and satisfaction. Otherwise ??
Ordered @ 3:34 simple order: cheeseburger meal w/cheese curds instead of fries; MacBwl meal; & dbl CHS brgr. We were asked to pull around front & they would bring order out. Finally brought order out @ 3:51 without the requested fry sauce, cookies that were included in the meal, & utensils. They gave us a potato bowl instead of a Macbowl. It took three tries before we got the order corrected and the missing items.
Good food, good service!
They got the food out pretty fast and everything was hot. No 4 or 5 star restaurant by any means, but consistent.