While waiting for an order yesterday I waited 25 minutes for 2 drinks, nothing else. While I was there I saw 2 other customers waiting to order but no one came to the counter to take their order or even acknowledge the fact they were even there..I also saw 4 cars waiting in the drive thru that turned around and left.this isn't the first time I've seen this and will never go back to this location..I can't believe it's even still open! Shame on whoever manages this place?
Atmosphere: 1
Food: 3
Service: 1
Halie Ryan
I waited about 5 minutes in line that’s okay I’m alright with that but then I get charged 8$ for a blizzard that is only 6$ because the girl rang up the order wrong I ordered a peanut butter cookie dough party and she charged me 99 cents extra for peanut butter!?!?!?
Atmosphere: 1
Food: 1
Service: 1
Camilla Mecham
There was a line when we arrived because it was free cone day, but the staff handled the rush smoothly and with friendliness.Kid-friendliness: Great family friendly place.
Atmosphere: 5
Food: 5
Service: 5
David Bloxham
Sure wish you would trim the shrubs around the drive through.thx for the "F-key" response
Nathan B.
As much as I love ice-cream, DQ needs to hire more employees. I know it's not always as simple as, "Just hire more people" but there was just one gut taking orders for about 30 people, while also fulfilling thos orders in between. I don't blame them individually, but the company as a whole is suffering :/
Atmosphere: 2
Food: 4
Service: 1
Marilyn Freeman
Ordered a chicken strip basket tonight, on the way home I thought it didn't smell like chicken. Good think I didn't take a bite on my way home. At home I sit down to eat and it's shrimp. I took it back, ordered a chicken strip dinner and got to window, and handed the shrimp basket back to the person, I said you can have this back, your lucky I didn't take a bite cause I would have been puking. All she said was whats wrong with it, I told her she looked and said oh, handed me my chicken strip dinner and said sorry bout that. Really, I had to go back and get dinner again, and that's all I got was sorry bout that.
Service: 1
Stuart Hobson
Nothing good about this place. Terrible food, mediocre service and
Atmosphere: 1
Food: 1
Service: 1
Mikala Hellickson
The restaurant always smells awful and the workers are rude or not aware of anything
Megan Thornton
The service at this location is poor. I have been in several times for ice cream cakes and have visited the drove thru for lunch. Each time I come the employees look miserable. No one greets you or smiles. Then they rudely request a tip at the end even though, there was no service provided . I was even told once after I self served a frozen cake from the fridge that a tip is "required" and you cannot select "no tip." Very disappointed as I do not have a Dairy Queen close to where I live and I would go here frequently if they had better service.
Quick and friendly, order was exactly what I was looking
Food: 5
Service: 5
U. Fox
Dude really let my sundae sit there and melt while I waited ten minutes for my food.
Atmosphere: 2
Food: 3
Service: 1
Kaeden Jacobson
This place was dirty not only where I was sitting but where they made my shakes. They were slow and I could see at least 3 employees doing nothing.
Atmosphere: 1
Service: 1
Mary G
I ordered 3 blizzards online and I received them melted and 1 of them was clearly the wrong flavor. I ordered a chocolate dipped strawberry blizzard and received an Oreo hot chocolate blizzard. How’s that possible? Were the receipts not read and order checked to make sure they were right? I didn’t even get a full refund.
Food: 1
Service: 1
F James
Went to pick up an ice cream cake on a Sunday that we had preordered. Their sign says they open at 10:30am. I arrived at 10:45am and the door was locked. I got back in my car to wait and over the next 15 minutes watched four different groups try to get in the locked door and leave. I went back up to the door to get the phone number to call and a young man came and unlocked the door at 11:07am. I asked him about opening at 10:30am and he said, oh we forgot to unlock the door.
While waiting for an order yesterday I waited 25 minutes for 2 drinks, nothing else. While I was there I saw 2 other customers waiting to order but no one came to the counter to take their order or even acknowledge the fact they were even there..I also saw 4 cars waiting in the drive thru that turned around and left.this isn't the first time I've seen this and will never go back to this location..I can't believe it's even still open! Shame on whoever manages this place?
Atmosphere: 1
Food: 3
Service: 1
I waited about 5 minutes in line that’s okay I’m alright with that but then I get charged 8$ for a blizzard that is only 6$ because the girl rang up the order wrong I ordered a peanut butter cookie dough party and she charged me 99 cents extra for peanut butter!?!?!?
Atmosphere: 1
Food: 1
Service: 1
There was a line when we arrived because it was free cone day, but the staff handled the rush smoothly and with friendliness.Kid-friendliness: Great family friendly place.
Atmosphere: 5
Food: 5
Service: 5
Sure wish you would trim the shrubs around the drive through.thx for the "F-key" response
As much as I love ice-cream, DQ needs to hire more employees. I know it's not always as simple as, "Just hire more people" but there was just one gut taking orders for about 30 people, while also fulfilling thos orders in between. I don't blame them individually, but the company as a whole is suffering :/
Atmosphere: 2
Food: 4
Service: 1
Ordered a chicken strip basket tonight, on the way home I thought it didn't smell like chicken. Good think I didn't take a bite on my way home. At home I sit down to eat and it's shrimp. I took it back, ordered a chicken strip dinner and got to window, and handed the shrimp basket back to the person, I said you can have this back, your lucky I didn't take a bite cause I would have been puking. All she said was whats wrong with it, I told her she looked and said oh, handed me my chicken strip dinner and said sorry bout that. Really, I had to go back and get dinner again, and that's all I got was sorry bout that.
Service: 1
Nothing good about this place. Terrible food, mediocre service and
Atmosphere: 1
Food: 1
Service: 1
The restaurant always smells awful and the workers are rude or not aware of anything
The service at this location is poor. I have been in several times for ice cream cakes and have visited the drove thru for lunch. Each time I come the employees look miserable. No one greets you or smiles. Then they rudely request a tip at the end even though, there was no service provided . I was even told once after I self served a frozen cake from the fridge that a tip is "required" and you cannot select "no tip." Very disappointed as I do not have a Dairy Queen close to where I live and I would go here frequently if they had better service.
Atmosphere: 1
Food: 4
Service: 1
Good food
Restaurantji Recommends
Quick and friendly, order was exactly what I was looking
Food: 5
Service: 5
Dude really let my sundae sit there and melt while I waited ten minutes for my food.
Atmosphere: 2
Food: 3
Service: 1
This place was dirty not only where I was sitting but where they made my shakes. They were slow and I could see at least 3 employees doing nothing.
Atmosphere: 1
Service: 1
I ordered 3 blizzards online and I received them melted and 1 of them was clearly the wrong flavor. I ordered a chocolate dipped strawberry blizzard and received an Oreo hot chocolate blizzard. How’s that possible? Were the receipts not read and order checked to make sure they were right? I didn’t even get a full refund.
Food: 1
Service: 1
Went to pick up an ice cream cake on a Sunday that we had preordered. Their sign says they open at 10:30am. I arrived at 10:45am and the door was locked. I got back in my car to wait and over the next 15 minutes watched four different groups try to get in the locked door and leave. I went back up to the door to get the phone number to call and a young man came and unlocked the door at 11:07am. I asked him about opening at 10:30am and he said, oh we forgot to unlock the door.
Atmosphere: 2
Food: 4
Service: 1