If you're looking for your pizzas to be correct, don't go to this location. Visited 4 times in the last 3 months... 3/4 have received incorrect pizzas or several missing toppings and it was not on time. Please stress the importance of being detail oriented
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Pizza
Jennifer Krauter
Was the slowest one i have ever been too and the dirtiest as well. One taking the order was nice enough but one girl just going as slow as possible. 25 minute wait. Never going to this location again for sure.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Pizza, Garlic Monkey Bread, Extra Cheese Black Olives
Dan Shurtliff
I like the place and the pizza. The staff is most of the time good to work with. The biggest problem is that often you get the wrong order. But it's easily fixed. Oh, and I love the cookie dough.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pizza
Mark Fitch
Family size Not good! Not much pepperon! The crust was not as good as it used to be. Not going back till they fix there problem!
Peace Seeking
I went in to get a pizza today for me and a friend, and I waited over an hour for the pizza to be made, not only that but it was made wrong, employees gave her attitude and they refused to replace her incorrect cheese pizza because they were "backed up". Not only that but the Mediterranean was made wrong, and most of it was piled in the middle. this is absolutely unacceptable behavior. I deserved to be given what I payed for. We get pizza almost every wednesday but this week and last week were absolutely infuriating. I assumed last week that it was because maybe they were short an employee or two. But for it to happen two weeks in a row, not to mention the two employees I look forward to talking to and seeing every wednesday were not there. The employees were in disarray with what seemed like nobody taking control and feeling people what to do. it felt like I was watching a children's classroom. I dont want a replacement, I just want to inform you your current employees at the broadway location are the reason I'm not going to go back anymore. I used to recognize a few employees there but I didnt see them today or last week. I will be unrecommending this location to my friends and family. If things keep up same way these last two wednesdays have been they're going to lose many more customers then just me.
Atmosphere: 1
Food: 2
Service: 1
Rick
Awsome management (Angelica) friendly staff, highly recommended this popa murphys seen management go out there way to make sure her customers are satisfied ? awesome pizza for a awesome price!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half and Half, Pizza, Cowboy, Pizza with Dipping Sauce
Jon Hansen
Don’t buy a NY style pizza.. just a thin crust.Tying to jump on the bandwagon…
Atmosphere: 2
Food: 1
Service: 2
C B
Never been so disappointed with the staff working on 10/21/2023 at 6:00 5 employees standing around talking and I’m the only customer inside at the time waiting for someone to take my order. I finally asked if anyone was available to take my order and they looked at me and said “we will be right with you” I looked at my phone and literally waited another 4.5 minutes as they were talking about plans after work. Finally as I was about to walk out someone popped out from the back kitchen and said can I take your order and in my response I said sure I’ve been waiting to order for several minutes now. They must have taken that rude because I’ve never ever had a problem with my order but this time I think the must have not cared and literally threw it all mostly in the middle ?? very unhappy with customer service this evening and the quality of my order. I feel I paid to much money on pizza that I had to fix it myself before cooking. Not to mention the sauce was literally spread on only 2/3 of the pizza
Atmosphere: 1
Food: 4
Service: 1
Eli Grover
I come here for doordash, and they are always understaffed and give poor service; currently waited almost a whole hour and they currently haven’t gotten it out; also watched the manager leave while they were understaffed left to fend for
My complaint is the order online process-or to whoever opened the store and did not check orders placed. Placed an order (large order) for an important business meeting. We go there and “NO” record. But after giving the confirmation number, they had record. Where did the mishap take place?! I get it, we own a business- but it’s important to have a system in place if you are offering a service.
Atmosphere: 2
Food: 5
Service: 2
Evan Reed
Ordered online with window pickup. Very little contact with associates.
Food: 5
Service: 5
Recommended dishes: Half and Half, Pizza
tawna byington
HORRIBLE - called to do an order and had to repeat myself 4 times on the 4th time its like seriously pay attention. Good grief!
Service: 1
Faby Sorenson
The staff is friendly. They make sure your order is done well.
Atmosphere: 5
Food: 5
Service: 5
Travis McClure
Stopped into Papa Murphy's at 8:16 pm. They closed at 8:30pm. All the pizza toppings were put away and you could tell that the shift manager and other employee didn't want to make another pizza. They offered me a pizza from the rack that had been made for who knows how long that was a mistake or someone didn't pick it up. I turned them down as I needed just a simple cheese and pepperoni. After a very awkward exchange the shift manager finally agreed to make me two pizza's. The entire time the guy made the pizza's the shift manager was hurrying him along telling him to finish before they closed. I felt super bad for a minute until I realized how rude and unprofessional the shift manager was. Might have to take my business elsewhere in the future as they didn't seem to want it.
They are fast at getting your food to you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
If you're looking for your pizzas to be correct, don't go to this location. Visited 4 times in the last 3 months... 3/4 have received incorrect pizzas or several missing toppings and it was not on time. Please stress the importance of being detail oriented
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Pizza
Was the slowest one i have ever been too and the dirtiest as well. One taking the order was nice enough but one girl just going as slow as possible. 25 minute wait. Never going to this location again for sure.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Pizza, Garlic Monkey Bread, Extra Cheese Black Olives
I like the place and the pizza. The staff is most of the time good to work with. The biggest problem is that often you get the wrong order. But it's easily fixed. Oh, and I love the cookie dough.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pizza
Family size Not good! Not much pepperon! The crust was not as good as it used to be. Not going back till they fix there problem!
I went in to get a pizza today for me and a friend, and I waited over an hour for the pizza to be made, not only that but it was made wrong, employees gave her attitude and they refused to replace her incorrect cheese pizza because they were "backed up". Not only that but the Mediterranean was made wrong, and most of it was piled in the middle. this is absolutely unacceptable behavior. I deserved to be given what I payed for. We get pizza almost every wednesday but this week and last week were absolutely infuriating. I assumed last week that it was because maybe they were short an employee or two. But for it to happen two weeks in a row, not to mention the two employees I look forward to talking to and seeing every wednesday were not there. The employees were in disarray with what seemed like nobody taking control and feeling people what to do. it felt like I was watching a children's classroom. I dont want a replacement, I just want to inform you your current employees at the broadway location are the reason I'm not going to go back anymore. I used to recognize a few employees there but I didnt see them today or last week. I will be unrecommending this location to my friends and family. If things keep up same way these last two wednesdays have been they're going to lose many more customers then just me.
Atmosphere: 1
Food: 2
Service: 1
Awsome management (Angelica) friendly staff, highly recommended this popa murphys seen management go out there way to make sure her customers are satisfied ? awesome pizza for a awesome price!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half and Half, Pizza, Cowboy, Pizza with Dipping Sauce
Don’t buy a NY style pizza.. just a thin crust.Tying to jump on the bandwagon…
Atmosphere: 2
Food: 1
Service: 2
Never been so disappointed with the staff working on 10/21/2023 at 6:00 5 employees standing around talking and I’m the only customer inside at the time waiting for someone to take my order. I finally asked if anyone was available to take my order and they looked at me and said “we will be right with you” I looked at my phone and literally waited another 4.5 minutes as they were talking about plans after work. Finally as I was about to walk out someone popped out from the back kitchen and said can I take your order and in my response I said sure I’ve been waiting to order for several minutes now. They must have taken that rude because I’ve never ever had a problem with my order but this time I think the must have not cared and literally threw it all mostly in the middle ?? very unhappy with customer service this evening and the quality of my order. I feel I paid to much money on pizza that I had to fix it myself before cooking. Not to mention the sauce was literally spread on only 2/3 of the pizza
Atmosphere: 1
Food: 4
Service: 1
I come here for doordash, and they are always understaffed and give poor service; currently waited almost a whole hour and they currently haven’t gotten it out; also watched the manager leave while they were understaffed left to fend for
Atmosphere: 3
Service: 1
Restaurantji Recommends
My complaint is the order online process-or to whoever opened the store and did not check orders placed. Placed an order (large order) for an important business meeting. We go there and “NO” record. But after giving the confirmation number, they had record. Where did the mishap take place?! I get it, we own a business- but it’s important to have a system in place if you are offering a service.
Atmosphere: 2
Food: 5
Service: 2
Ordered online with window pickup. Very little contact with associates.
Food: 5
Service: 5
Recommended dishes: Half and Half, Pizza
HORRIBLE - called to do an order and had to repeat myself 4 times on the 4th time its like seriously pay attention. Good grief!
Service: 1
The staff is friendly. They make sure your order is done well.
Atmosphere: 5
Food: 5
Service: 5
Stopped into Papa Murphy's at 8:16 pm. They closed at 8:30pm. All the pizza toppings were put away and you could tell that the shift manager and other employee didn't want to make another pizza. They offered me a pizza from the rack that had been made for who knows how long that was a mistake or someone didn't pick it up. I turned them down as I needed just a simple cheese and pepperoni. After a very awkward exchange the shift manager finally agreed to make me two pizza's. The entire time the guy made the pizza's the shift manager was hurrying him along telling him to finish before they closed. I felt super bad for a minute until I realized how rude and unprofessional the shift manager was. Might have to take my business elsewhere in the future as they didn't seem to want it.