One star is too many. These morons couldn't have gotten more wrong with an order than they did tonight. Usually they screw something up like delivering to the wrong house or forget an extra packet of marinara. They outdid themselve this time.Here's what we ordered:LARGE (14") THIN MEATZZASpecial: UNCUTWhole: Diced Tomatoes, No Robust Inspired Tomato Sauce, Mushrooms, Extra Hearty Marinara Sauce, Extra Cheese, Pepperoni, Ham, Italian Sausage, and Beef.Here's what we got:Special: SLICED INTO CUBESWhole: Diced Tomatoes, Maybe the correct sauce, Mushrooms, some cheese, PERIOD.NO PEPPERONI, HAM, ITALIAN SAUSAGE, OR BEEF.Basically not even a freakin' MEATZZA! Just a TOMATO AND MUSHROOM CHEESE PIZZA.
Samantha Brothers
Placed a delivery order online. 40 minutes later I get a phone call from a person who didn’t even identify who they were or where they worked and said “yeah, we’re canceling your order and transferring it to another location.” When I told them, we’ve always ordered delivery from their location in the past and if she would check in her system she would see that, she said it didn’t matter. So we’re looking at a whole new wait time, delay for monetary return, and to top it off, the “new” location called where they sent our order and said they were out of wings (which was all we ordered to begin with). Such a fail and this is coming from someone who has spent many years in customer service. Dominos on Cinema Drive make better hiring choices. You just lost a loyal customer.
Atmosphere: 1
Food: 1
Service: 1
Nikki
Ordered carry out was told 20 minutes after an hour and half later it's now ready for pick up FOR CARRYOUT!
Atmosphere: 1
Food: 2
Service: 1
Annabe
The pizza showed up like this. Did they try to do a bad job on purpose? Its almost funny. Anyway it tasted the same so I guess they at least did that right.
Atmosphere: 1
Food: 1
Service: 1
Kevin D'Arcy
It was my first visit to a US Domino's and I wasn't overly impressed. It took almost 50 minutes for my garlic bread bites and pizza to be ready. The bread bites were great but the pizza was nowhere near as good as what I've come to expect in Canada, it could have been cooked longer and definitely could have been cut properly, none of the slices were separated.
Logan Franco
We just picked up a takeout order from the cinema location and had to wait double or expected wait time. After going in and seeing my order on the screen saying 1-5 minutes, I had to wait 20 more minutes for them to prep bake and get me my $60 order. The staff I encountered seemed under trained unfortunately. We were offered no apology or discount.
Atmosphere: 1
Food: 1
Service: 1
Richard Masillo
Ask for extra sauce on my pizza I probably shouldn't have cuz they put less
Alexia Ancheta
I always order from their app to get it delivered and not once have I ever had a problem. I love ordering food from here often and will continue to do so!
The price of the parm bread bites went up but their size went down ?♀️ they're now so tiny and not even worth the $6.99 ? za is good tho
rebel Sirpanda
Super fast. Friendly. Didn't miss a item when I came in and did a carry-out.
Jonathan Lewis
It’s dominos. You know what it taste like. The prices are a little high now but normal now with inflation. I have no complaints with this dominos.
Tawnna Gurius
I wasn't to impress finding pieces of plastic in my pizza.. I called the store to inform them of what I find in the pizza, just to hear a "oh no, thanks for letting us know."Im upset that I wasted $20 on a pizza that I had to throw away..
sceNICK
Great atmosphere for a pizza place ?. I am definitely wanting to come back to this one again.
Pretty good pizza but I ordered two Pepperoni's and I got 1 pepperoni and 1 that was just sausage.
Atmosphere: 4
Food: 4
Service: 3
Got there philly sandwich.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Combo Pizza, Pepperoni Pizza, Deluxe Pizza
One star is too many. These morons couldn't have gotten more wrong with an order than they did tonight. Usually they screw something up like delivering to the wrong house or forget an extra packet of marinara. They outdid themselve this time.Here's what we ordered:LARGE (14") THIN MEATZZASpecial: UNCUTWhole: Diced Tomatoes, No Robust Inspired Tomato Sauce, Mushrooms, Extra Hearty Marinara Sauce, Extra Cheese, Pepperoni, Ham, Italian Sausage, and Beef.Here's what we got:Special: SLICED INTO CUBESWhole: Diced Tomatoes, Maybe the correct sauce, Mushrooms, some cheese, PERIOD.NO PEPPERONI, HAM, ITALIAN SAUSAGE, OR BEEF.Basically not even a freakin' MEATZZA! Just a TOMATO AND MUSHROOM CHEESE PIZZA.
Placed a delivery order online. 40 minutes later I get a phone call from a person who didn’t even identify who they were or where they worked and said “yeah, we’re canceling your order and transferring it to another location.” When I told them, we’ve always ordered delivery from their location in the past and if she would check in her system she would see that, she said it didn’t matter. So we’re looking at a whole new wait time, delay for monetary return, and to top it off, the “new” location called where they sent our order and said they were out of wings (which was all we ordered to begin with). Such a fail and this is coming from someone who has spent many years in customer service. Dominos on Cinema Drive make better hiring choices. You just lost a loyal customer.
Atmosphere: 1
Food: 1
Service: 1
Ordered carry out was told 20 minutes after an hour and half later it's now ready for pick up FOR CARRYOUT!
Atmosphere: 1
Food: 2
Service: 1
The pizza showed up like this. Did they try to do a bad job on purpose? Its almost funny. Anyway it tasted the same so I guess they at least did that right.
Atmosphere: 1
Food: 1
Service: 1
It was my first visit to a US Domino's and I wasn't overly impressed. It took almost 50 minutes for my garlic bread bites and pizza to be ready. The bread bites were great but the pizza was nowhere near as good as what I've come to expect in Canada, it could have been cooked longer and definitely could have been cut properly, none of the slices were separated.
We just picked up a takeout order from the cinema location and had to wait double or expected wait time. After going in and seeing my order on the screen saying 1-5 minutes, I had to wait 20 more minutes for them to prep bake and get me my $60 order. The staff I encountered seemed under trained unfortunately. We were offered no apology or discount.
Atmosphere: 1
Food: 1
Service: 1
Ask for extra sauce on my pizza I probably shouldn't have cuz they put less
I always order from their app to get it delivered and not once have I ever had a problem. I love ordering food from here often and will continue to do so!
Restaurantji Recommends
The price of the parm bread bites went up but their size went down ?♀️ they're now so tiny and not even worth the $6.99 ? za is good tho
Super fast. Friendly. Didn't miss a item when I came in and did a carry-out.
It’s dominos. You know what it taste like. The prices are a little high now but normal now with inflation. I have no complaints with this dominos.
I wasn't to impress finding pieces of plastic in my pizza.. I called the store to inform them of what I find in the pizza, just to hear a "oh no, thanks for letting us know."Im upset that I wasted $20 on a pizza that I had to throw away..
Great atmosphere for a pizza place ?. I am definitely wanting to come back to this one again.