Just getting around to reviewing this place but, we ate were while visiting a few months ago. We are from Southwest Louisiana, we are Cajun. And the word Cajun needs to be removed from this places description. The only correlation to be made is that they serve seafood. I ordered the seafood pasta and my wife had dungeness crab. No flavor, bland, etc. pasta dish, couldn’t finish it. Crab shell was like rubber and took forever to clean the meat out. Waitress was nice but didn’t come around much. I happened to look on their corporate website at locations and there’s not a single location in Louisiana. Which tells me they know they don’t have what it takes to be the real deal. This place is falsely advertising itself as Cajun.
Atmosphere: 3
Food: 1
Service: 3
Kerry Jencks
The food was amazing, my first time trying lobster and crab that was still in the shell. A fun experience and atmosphere, went on a Tuesday so it was quiet and relaxing, not crowded like other nice restaurants. I would eat here more often but it's fairly expensive so we will save it for special occasions! I also liked that they had a kids menu and crayons to keep the children entertained while waiting for food.Kid-friendliness: They offered a kids menu with 4-5 different choices and had crayons for coloring while waiting for food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Seafood Combo
Brian Avila
Love this place. Service was good and it was pretty quiet this time around. Food wasn't as flavorful as I remembered it, but its still pretty tasty.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Make Your Own Seafood Combo
Tyler L
I like the atmosphere however the server was trying to rush us to eat and get put the door. The food was terrible and made us feel sick afterwords and the crab wasn't even half a pound.We tried to let the manager know and he didn't even care about the server and the food.Will never come here again and will never recommend to anyone. Worst experience I have ever had at a restaurant.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Make Your Own Seafood Combo
Finesse Muse
Best seafood place we've been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Seafood Combo, Seafood Boil
Jonathan Meldrum
This one of our favorite places to come. But tonight was one of the worst dining experiences I have ever had at the restaurant. There were literally 4 tables and we never even got a refill on our drinks. Our server completely ignored us the entire time.
Food: 1
Service: 1
Jess Lam
I love the freshness of the crab and prawns. But the sauce is too salty. Tried the house special and cajun sauce. The server is friendly and reacts promptly to my request
Atmosphere: 4
Food: 4
Service: 5
Rebeca Hernandez
Everything was wonderful, food was great. Waitress was awesome, First time here with my family and in laws . Clean restaurant , great to see manager checking on clients and staff , love that because making sure things are great for ppl and staff. I was worry about my 2 toddlers not liking but they had a good choice for kids and they love it ! So husband and I happy . The Waitress, (CHRISTIAN) was beyond wonderful help ! He made sure we had everything or wanted more of anything. Wonderful service. Thank you hook & reel ! Keep up great work.Parking: Enough spaceKid-friendliness: Meals for children good choices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Seafood Combo
Alicia Oakes
Our server Mary was Amazing and d friendly!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Boil
David Griffith
Whatever the bad reviews say, they are entitled and have way too high expectations. This place is good. Service was good, atmosphere was welcoming, and the food was freaking good. I got a catfish poboy, super simple but it was fried so good. The piña coladas were amazing. The other big basket with the snow crab, craw fish, and muscles was good as well. It is a bit pricey, but over all I’d go again.
Hook & Reel Cajun Seafood & Bar is a culinary delight that exceeds expectations in every way. The amazing staff sets the bar high with their exceptional service and warm hospitality, making every visit a memorable experience. The awesome manager ensures that everything runs smoothly, creating a welcoming atmosphere for patrons. And let's not forget the awesome bartender - a true mixology maestro who crafts delicious drinks with flair. From the delectable Cajun seafood dishes to the lively ambiance, Hook & Reel is a standout dining destination that guarantees a five-star experience. Don't forget to say hi to the awesome bartender for a truly unforgettable visit.
Atmosphere: 5
Food: 5
Service: 5
Tom Brakensiek
Had calamari that was tasteless and rubbery. We both had baskets that if it weren't for the breading and dip sauce would have also been tasteless. Very disappointed.On the bright side the server was very good!
Atmosphere: 4
Food: 1
Service: 5
scott walker
The restaurant was understaffed with tables sitting empty while the wait line was over an hour. Being a lifelong fan of the Cajun seafood boil I was still excited to try the food. We ordered 2 of the most expensive baskets with shrimp, snow crab, mussels and crawfish. Shrimp and mussels were good but the crab and crawfish were small, very overcooked to the point of being rubbery and had very little meat inside them. The whole meal floating in a buttery soup. We were starved so we ate most of the basket but definitely a one and done. Much better seafood in town. Maybe just a bad night.Vegetarian options: Not really availableDietary restrictions: Not a great choiceParking: Plenty of parkingKid-friendliness: Not so muchWheelchair accessibility: Yes it is accessible to wheelchair
Atmosphere: 3
Food: 2
Service: 2
G&K
We’ve been meaning to come here and now we’re sad we waited so long! It was delicious and we had great service. We shared the Perfect Storm Boil with Cajun sauce and selected Spicy, added corn and sausage. We didn’t need the extra corn so took that home along with plenty of shrimp and sausage for a leftover lunch. We didn’t think it was too spicy and the original Cajun sauce was outstanding! The snow crab wasn’t the sweetest crab we’ve ever had but we look forward to trying a few of the other options in their seafood boils. We will be back!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seafood Boil
Kaitlyn Thompson
Food was fantastic, and the service was wonderful!Wheelchair accessibility: Door is a big heavy, and the sidewalk doesn't level out until you get to the door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Seafood Combo, Snow Crab Legs, Clams
Just getting around to reviewing this place but, we ate were while visiting a few months ago. We are from Southwest Louisiana, we are Cajun. And the word Cajun needs to be removed from this places description. The only correlation to be made is that they serve seafood. I ordered the seafood pasta and my wife had dungeness crab. No flavor, bland, etc. pasta dish, couldn’t finish it. Crab shell was like rubber and took forever to clean the meat out. Waitress was nice but didn’t come around much. I happened to look on their corporate website at locations and there’s not a single location in Louisiana. Which tells me they know they don’t have what it takes to be the real deal. This place is falsely advertising itself as Cajun.
Atmosphere: 3
Food: 1
Service: 3
The food was amazing, my first time trying lobster and crab that was still in the shell. A fun experience and atmosphere, went on a Tuesday so it was quiet and relaxing, not crowded like other nice restaurants. I would eat here more often but it's fairly expensive so we will save it for special occasions! I also liked that they had a kids menu and crayons to keep the children entertained while waiting for food.Kid-friendliness: They offered a kids menu with 4-5 different choices and had crayons for coloring while waiting for food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Seafood Combo
Love this place. Service was good and it was pretty quiet this time around. Food wasn't as flavorful as I remembered it, but its still pretty tasty.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Make Your Own Seafood Combo
I like the atmosphere however the server was trying to rush us to eat and get put the door. The food was terrible and made us feel sick afterwords and the crab wasn't even half a pound.We tried to let the manager know and he didn't even care about the server and the food.Will never come here again and will never recommend to anyone. Worst experience I have ever had at a restaurant.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Make Your Own Seafood Combo
Best seafood place we've been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Seafood Combo, Seafood Boil
This one of our favorite places to come. But tonight was one of the worst dining experiences I have ever had at the restaurant. There were literally 4 tables and we never even got a refill on our drinks. Our server completely ignored us the entire time.
Food: 1
Service: 1
I love the freshness of the crab and prawns. But the sauce is too salty. Tried the house special and cajun sauce. The server is friendly and reacts promptly to my request
Atmosphere: 4
Food: 4
Service: 5
Everything was wonderful, food was great. Waitress was awesome, First time here with my family and in laws . Clean restaurant , great to see manager checking on clients and staff , love that because making sure things are great for ppl and staff. I was worry about my 2 toddlers not liking but they had a good choice for kids and they love it ! So husband and I happy . The Waitress, (CHRISTIAN) was beyond wonderful help ! He made sure we had everything or wanted more of anything. Wonderful service. Thank you hook & reel ! Keep up great work.Parking: Enough spaceKid-friendliness: Meals for children good choices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Seafood Combo
Our server Mary was Amazing and d friendly!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Boil
Whatever the bad reviews say, they are entitled and have way too high expectations. This place is good. Service was good, atmosphere was welcoming, and the food was freaking good. I got a catfish poboy, super simple but it was fried so good. The piña coladas were amazing. The other big basket with the snow crab, craw fish, and muscles was good as well. It is a bit pricey, but over all I’d go again.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Hook & Reel Cajun Seafood & Bar is a culinary delight that exceeds expectations in every way. The amazing staff sets the bar high with their exceptional service and warm hospitality, making every visit a memorable experience. The awesome manager ensures that everything runs smoothly, creating a welcoming atmosphere for patrons. And let's not forget the awesome bartender - a true mixology maestro who crafts delicious drinks with flair. From the delectable Cajun seafood dishes to the lively ambiance, Hook & Reel is a standout dining destination that guarantees a five-star experience. Don't forget to say hi to the awesome bartender for a truly unforgettable visit.
Atmosphere: 5
Food: 5
Service: 5
Had calamari that was tasteless and rubbery. We both had baskets that if it weren't for the breading and dip sauce would have also been tasteless. Very disappointed.On the bright side the server was very good!
Atmosphere: 4
Food: 1
Service: 5
The restaurant was understaffed with tables sitting empty while the wait line was over an hour. Being a lifelong fan of the Cajun seafood boil I was still excited to try the food. We ordered 2 of the most expensive baskets with shrimp, snow crab, mussels and crawfish. Shrimp and mussels were good but the crab and crawfish were small, very overcooked to the point of being rubbery and had very little meat inside them. The whole meal floating in a buttery soup. We were starved so we ate most of the basket but definitely a one and done. Much better seafood in town. Maybe just a bad night.Vegetarian options: Not really availableDietary restrictions: Not a great choiceParking: Plenty of parkingKid-friendliness: Not so muchWheelchair accessibility: Yes it is accessible to wheelchair
Atmosphere: 3
Food: 2
Service: 2
We’ve been meaning to come here and now we’re sad we waited so long! It was delicious and we had great service. We shared the Perfect Storm Boil with Cajun sauce and selected Spicy, added corn and sausage. We didn’t need the extra corn so took that home along with plenty of shrimp and sausage for a leftover lunch. We didn’t think it was too spicy and the original Cajun sauce was outstanding! The snow crab wasn’t the sweetest crab we’ve ever had but we look forward to trying a few of the other options in their seafood boils. We will be back!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seafood Boil
Food was fantastic, and the service was wonderful!Wheelchair accessibility: Door is a big heavy, and the sidewalk doesn't level out until you get to the door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Make Your Own Seafood Combo, Snow Crab Legs, Clams