Girlfriend and I came here for lunch to try it out for the first time. we got there as soon as they opened on a wed. There was only 3 tables being occupied including us. The food quality was great, veggies were very fresh, beef was tender. Broth was a little lacking we got the split of spicy/ tomato broths. The spicy was not spicy at all, tip order the dry chili powder and add it to the broth it definitely helped, the tomato broth was okay, had flavor but still a little weak. The atmosphere was calming and nice, everything was clean and ready. The staff was friendly and attentive. They owner/manager definitely needs to switch to a 3 person open staff 1 cook 1 waiter is not enough we waited quite awhile for things to be brought out which unfortunately had us rushing to finish as we only had an hour and half to spare. Aside from all of that the portions are decent the only major issue I had was the pricing Dear God they are expensive for 2 people who got a split broth, 3 sauces, 2 protein, and 3 veg it came to almost $50... it's a nice place, just be ready to spend a good amount of money if there are more than 2 people.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Pot
Quinton Cook
Amazing place, very friendly staff, very accommodating.Dietary restrictions: I have a dairy allergy, the menu is fairly weighted towards measts and vegetables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Theodora Wong
Portions and quality were not what I expected for the price. When you ask for additional broth when the pot gets low, they just have kettles of hot water.
Miles Lewis
After waiting so long for them to open, the wait was so worth it. Having a lightly lit dinner with my partner for our date night, made it seem more comfortable and romantic if we were to go anywhere else. The waiting staff is professional and never made us feel unsatisfied with our needs but not continuously interrupting. It was a great experience. I am suggesting it to everyone and planning on coming often for date night.Vegetarian options: Mushroom brothDietary restrictions: Their menu has many options that cater to some dietary restrictions, like gluten free brothParking: As they are in the mall and have a door from the partying lot there is a lot of area for you to park without problemWheelchair accessibility: They have multiple tables that allow you to roll up to the table and no cramped areas that won’t allow you to move. They are a single level so it is easy to enter and leave without any problems.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
A Johnson
Horrible dining experience. Server seemed lost and confused about everything. Asked about drinks - she had no idea. Strangely, there was a sign right in front of her, facing her or else my group and I would've seen it, with the drink menu. Asked for tea. She brought out a cup with a crack and when the small bit of tea I poured into the cup poured out onto the table, she just stood there as our table flooded. Had to ask my dining companions for napkins just to keep the liquid from spilling off the table on me. Also, note that the napkins are the cheapest on the market - transparently thin, small, and you only get one, unless you ask repeatedly, then you might get two. After the cup-flood crisis was dealt with (she finally brought paper towels), we waited seemingly forever for her to take our order sheet (too busy gabbing with coworkers and some guys that wandered through). Food was prompt, but it doesn't take much when the broths are just boiling water. There was no detectable flavor difference between the "hot and spicy" and "mushroom" broths. Meat and veggies to add were ok, but the cabbage was wilted to the point of being limp and sticky. No small bowls were ever brought out, so we never got to drink any broth as literally every other table around us was able to do. Ultimately, the best part of this experience was visiting with friends and the worst was the restaurant (if I hadn't been meeting friends, then I would have to say the best part of the restaurant was leaving - this place is massively dysfunctional). I don't eat a lot generally but ended up eating again after leaving here just to get a proper lunch. Avoid.
Mark Bradt
It is clear that this place started out well, there are nice tables with a central induction cooktop and four individual cooktops; but then cheapened out. The napkins and chopsticks are low grade. The napkins are see through and not much good for picking up liquids.The server was often not there physically, and when the melamine cup used for hot tea cracked and spilled, just stared at the increasing puddle for a solid ten seconds before leaving to bring back paper towels.The food was so-so. The broths (had mushroom and spicy) were flavorless. Both the broths and my taro tea tasted like they were made from powder. The meats were good but there isn't much when they cook a bit. Doubt that I will be back, but do want to try again at a more established restaurant.
Atmosphere: 3
Food: 3
Service: 3
Madison Gillam
This was our first time trying a hot pot so I don't know how it compares. We were seated quickly, the way you order was explained well, and the food came out very quickly. The bill was $45 for a two-broth hot pot, marbled beef slices, broccoli, baby bamboo, daikon, mushrooms, fresh noodles, chili flakes, garlic oil, a mango smoothie, and custard buns. The spicy broth was moderately spicy and tasted slightly like anise seed among other spices (I'm not a fan of black licorice tasting spices but I understand it's common in Asian foods). The mushroom broth hardly had any flavor at all. We were passing the garlic oil back and forth to make it a little less bland. The mango smoothie was alright and the custard buns were a fun texture and smelled amazing but tasted kind of bland. At the end of the day we left still moderately hungry. It was a fun experience and the service was great but the food was pretty bland and we left hungry.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Hot Pot
Vivien Lin
decent food, nice service, good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Malia Beauchamp
Being from San Diego, I was thrilled to see a hot pot place open up here! It’s definitely different from the typical shobu hot pot I am used to but still amazing in its on way. I would say the pricing is extremely fair since you get good portion sizes. The service and food was a 10/10 and will definitely recommend this spot to my friends and family!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Larry Liu
For someone who eats hot pot in seattle, this hot pot is severely disappointing. the food portions was tiny and the hot pot bowl was minuscule compared to most hot pot places.we had to request a server to come refill our water glasses and instead of refilling the glasses, he took them back into the kitchen and then refilled it, returned it and we didn’t know who drank out of which glass. When we requested for more broth, instead of adding more tomato broth, we got added boiling water and it diluted the broth and ruined its flavor (although very littleflavor was involved)The food and broth is so expensive. way overpriced for the portions of meat and food that they gave us.The bean curds they gave us are a fever dream. if you search it up on google, it looks appetizing. they served us rope knots, chewed likerope.The atmosphere and the vibe was soothing and enjoyable. unfortuantely, the food wasn’t.
Finally, the Palouse has a real Hot Pot place now! The price is reasonable, the portion is generous, especially the meat, the service is amazing, the food is delicious, would recommend everything on the menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Norris Hoffelbrick
Great Hotpot! Fun experience!(Go early! It fills up fast!)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Carolina Utojo
The hours isn’t the same online and on site, we went there from Pullman and once arrived they’re about to close. So i got really disappointed making a trip for nothing. The place also dirty , lot’s of table pile with dirty dishes. I will never return to this place.
Alex H
PLEASE MAKE SURE UTENSILS ARE CLEAN!!! We saw oil spots/food on our utensils, which we ignored but I see other reviews with the same experience. Food and service was great but that shouldn't be an issue!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Elijah Brents
I grew up in China, this the first hot pot place I’ve found in America. Very legit, incredibly delicious, brought me right back. Owner was very kind.
Girlfriend and I came here for lunch to try it out for the first time. we got there as soon as they opened on a wed. There was only 3 tables being occupied including us. The food quality was great, veggies were very fresh, beef was tender. Broth was a little lacking we got the split of spicy/ tomato broths. The spicy was not spicy at all, tip order the dry chili powder and add it to the broth it definitely helped, the tomato broth was okay, had flavor but still a little weak. The atmosphere was calming and nice, everything was clean and ready. The staff was friendly and attentive. They owner/manager definitely needs to switch to a 3 person open staff 1 cook 1 waiter is not enough we waited quite awhile for things to be brought out which unfortunately had us rushing to finish as we only had an hour and half to spare. Aside from all of that the portions are decent the only major issue I had was the pricing Dear God they are expensive for 2 people who got a split broth, 3 sauces, 2 protein, and 3 veg it came to almost $50... it's a nice place, just be ready to spend a good amount of money if there are more than 2 people.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Pot
Amazing place, very friendly staff, very accommodating.Dietary restrictions: I have a dairy allergy, the menu is fairly weighted towards measts and vegetables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Portions and quality were not what I expected for the price. When you ask for additional broth when the pot gets low, they just have kettles of hot water.
After waiting so long for them to open, the wait was so worth it. Having a lightly lit dinner with my partner for our date night, made it seem more comfortable and romantic if we were to go anywhere else. The waiting staff is professional and never made us feel unsatisfied with our needs but not continuously interrupting. It was a great experience. I am suggesting it to everyone and planning on coming often for date night.Vegetarian options: Mushroom brothDietary restrictions: Their menu has many options that cater to some dietary restrictions, like gluten free brothParking: As they are in the mall and have a door from the partying lot there is a lot of area for you to park without problemWheelchair accessibility: They have multiple tables that allow you to roll up to the table and no cramped areas that won’t allow you to move. They are a single level so it is easy to enter and leave without any problems.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Horrible dining experience. Server seemed lost and confused about everything. Asked about drinks - she had no idea. Strangely, there was a sign right in front of her, facing her or else my group and I would've seen it, with the drink menu. Asked for tea. She brought out a cup with a crack and when the small bit of tea I poured into the cup poured out onto the table, she just stood there as our table flooded. Had to ask my dining companions for napkins just to keep the liquid from spilling off the table on me. Also, note that the napkins are the cheapest on the market - transparently thin, small, and you only get one, unless you ask repeatedly, then you might get two. After the cup-flood crisis was dealt with (she finally brought paper towels), we waited seemingly forever for her to take our order sheet (too busy gabbing with coworkers and some guys that wandered through). Food was prompt, but it doesn't take much when the broths are just boiling water. There was no detectable flavor difference between the "hot and spicy" and "mushroom" broths. Meat and veggies to add were ok, but the cabbage was wilted to the point of being limp and sticky. No small bowls were ever brought out, so we never got to drink any broth as literally every other table around us was able to do. Ultimately, the best part of this experience was visiting with friends and the worst was the restaurant (if I hadn't been meeting friends, then I would have to say the best part of the restaurant was leaving - this place is massively dysfunctional). I don't eat a lot generally but ended up eating again after leaving here just to get a proper lunch. Avoid.
It is clear that this place started out well, there are nice tables with a central induction cooktop and four individual cooktops; but then cheapened out. The napkins and chopsticks are low grade. The napkins are see through and not much good for picking up liquids.The server was often not there physically, and when the melamine cup used for hot tea cracked and spilled, just stared at the increasing puddle for a solid ten seconds before leaving to bring back paper towels.The food was so-so. The broths (had mushroom and spicy) were flavorless. Both the broths and my taro tea tasted like they were made from powder. The meats were good but there isn't much when they cook a bit. Doubt that I will be back, but do want to try again at a more established restaurant.
Atmosphere: 3
Food: 3
Service: 3
This was our first time trying a hot pot so I don't know how it compares. We were seated quickly, the way you order was explained well, and the food came out very quickly. The bill was $45 for a two-broth hot pot, marbled beef slices, broccoli, baby bamboo, daikon, mushrooms, fresh noodles, chili flakes, garlic oil, a mango smoothie, and custard buns. The spicy broth was moderately spicy and tasted slightly like anise seed among other spices (I'm not a fan of black licorice tasting spices but I understand it's common in Asian foods). The mushroom broth hardly had any flavor at all. We were passing the garlic oil back and forth to make it a little less bland. The mango smoothie was alright and the custard buns were a fun texture and smelled amazing but tasted kind of bland. At the end of the day we left still moderately hungry. It was a fun experience and the service was great but the food was pretty bland and we left hungry.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Hot Pot
decent food, nice service, good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Being from San Diego, I was thrilled to see a hot pot place open up here! It’s definitely different from the typical shobu hot pot I am used to but still amazing in its on way. I would say the pricing is extremely fair since you get good portion sizes. The service and food was a 10/10 and will definitely recommend this spot to my friends and family!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
For someone who eats hot pot in seattle, this hot pot is severely disappointing. the food portions was tiny and the hot pot bowl was minuscule compared to most hot pot places.we had to request a server to come refill our water glasses and instead of refilling the glasses, he took them back into the kitchen and then refilled it, returned it and we didn’t know who drank out of which glass. When we requested for more broth, instead of adding more tomato broth, we got added boiling water and it diluted the broth and ruined its flavor (although very littleflavor was involved)The food and broth is so expensive. way overpriced for the portions of meat and food that they gave us.The bean curds they gave us are a fever dream. if you search it up on google, it looks appetizing. they served us rope knots, chewed likerope.The atmosphere and the vibe was soothing and enjoyable. unfortuantely, the food wasn’t.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Hot Pot
Restaurantji Recommends
Finally, the Palouse has a real Hot Pot place now! The price is reasonable, the portion is generous, especially the meat, the service is amazing, the food is delicious, would recommend everything on the menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Great Hotpot! Fun experience!(Go early! It fills up fast!)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
The hours isn’t the same online and on site, we went there from Pullman and once arrived they’re about to close. So i got really disappointed making a trip for nothing. The place also dirty , lot’s of table pile with dirty dishes. I will never return to this place.
PLEASE MAKE SURE UTENSILS ARE CLEAN!!! We saw oil spots/food on our utensils, which we ignored but I see other reviews with the same experience. Food and service was great but that shouldn't be an issue!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
I grew up in China, this the first hot pot place I’ve found in America. Very legit, incredibly delicious, brought me right back. Owner was very kind.