Shoutout to Emma, elite level cashier. Give her a raise ON THE
Atmosphere: 5
Food: 5
Service: 5
Michelle Ihm
Ordered delivery about a week ago, it took over almost 2 hours to get to my house and I've never in my life seen a pizza from pizza hut look or taste so terrible I was very disappointed and won't be ordering again.
Atmosphere: 1
Food: 1
Service: 1
Michelle Dowler
I ordered online and used points and they were held but part of the order using points never went through. Then once that was figured out they told me they were ready and one of my two pizzas I ordered was miraculously gone. There was also another lady just before me this happened to as well. It's like watching a bunch of chickens run around back there with their heads cut off!! It is there mess up but they just say sorry and thats it. Used to be if they messed up they comped you at least a drink.
Atmosphere: 2
Food: 3
Service: 2
Alexander Kirkpatrick
Pizza was really tasty. Service was on the slower side though.
Food: 5
Service: 4
Robert Mcmichael
Took an hour and a half to get 1 pizza and then my order was
Atmosphere: 1
Food: 3
Service: 1
Lindesy Van Horn
Never had such a bad experience
Atmosphere: 1
Food: 1
Service: 1
Kaitlin Morehouse
I really don't like leaving poor reviews... but this is the second time we received undercooked pizza with raw dough, and the first time we requested a refund because of it. To get a refund we had to physically go to the restaurant (pizza was delivered to our home) which defeats the convenience of having pizza delivered. They offered to deliver new pizzas in lieu of a refund but we didn't want to risk another undercooked order. Will not be ordering from here again. We did receive a refund, minus the delivery driver's tip (the driver did their job so they deserved the tip) but just something to be aware of if you find yourself in a similar situation.Staff was very nice and professional.
Patrik Bouček
Yesterday, we ate there and we were served by an absolutely great employee called Olivia. Even though it was her second day at work she handled it like a pro. Very professional behavior and her positive attitude made our day better. And the food was great as well. ☺️
Mindy Epler
I've been sitting here for 15 mins while my pizza is sitting there done but not put in the box and the employee tgatd supposed to ve working the counter has been on there phonbr the hole time I will never order from here again
tyler armstrong
Hard to find a clean Pizza Hut in this area. This one was very clean!
Miss the old-fashioned Pizza Hut style and the more modern Pizza Hut style is nice. The only thing that is missing is a salad bar. I have dined in there a couple of times, and the service is great and my food came out nice and hot and fresh. Just miss having the salad bar. Aren’t you supposed to have a 4-foot pepper the robot that takes orders?
Kenneth Williams
Quality service. Great taste and great service.
Francis Farr
Moscow Idaho store: Terrible customer service. Tonight I was blatantly disregarded by multiple employees while my order sat there. I tried to get 2 employees attention and they literally ignored me and didn't even look up. The person that was standing there instead of handing my order to me said someone would help me soon and proceeded to bag up his order and walk out the door. Would have only taken a second to hand me my order. Very rude. Had to stand there for 10 minutes to wait for my order that was sitting there fully assembled and complete. They forgot to put the Bleu cheese in the order too, so I guess it wasn't fully assembled.
aaron Kennedy
On time and orders are always correct!
Hazel Garcia
They were fast in getting my pizza from my online order. New staff, so they are still learning some mechanics.
Shoutout to Emma, elite level cashier. Give her a raise ON THE
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery about a week ago, it took over almost 2 hours to get to my house and I've never in my life seen a pizza from pizza hut look or taste so terrible I was very disappointed and won't be ordering again.
Atmosphere: 1
Food: 1
Service: 1
I ordered online and used points and they were held but part of the order using points never went through. Then once that was figured out they told me they were ready and one of my two pizzas I ordered was miraculously gone. There was also another lady just before me this happened to as well. It's like watching a bunch of chickens run around back there with their heads cut off!! It is there mess up but they just say sorry and thats it. Used to be if they messed up they comped you at least a drink.
Atmosphere: 2
Food: 3
Service: 2
Pizza was really tasty. Service was on the slower side though.
Food: 5
Service: 4
Took an hour and a half to get 1 pizza and then my order was
Atmosphere: 1
Food: 3
Service: 1
Never had such a bad experience
Atmosphere: 1
Food: 1
Service: 1
I really don't like leaving poor reviews... but this is the second time we received undercooked pizza with raw dough, and the first time we requested a refund because of it. To get a refund we had to physically go to the restaurant (pizza was delivered to our home) which defeats the convenience of having pizza delivered. They offered to deliver new pizzas in lieu of a refund but we didn't want to risk another undercooked order. Will not be ordering from here again. We did receive a refund, minus the delivery driver's tip (the driver did their job so they deserved the tip) but just something to be aware of if you find yourself in a similar situation.Staff was very nice and professional.
Yesterday, we ate there and we were served by an absolutely great employee called Olivia. Even though it was her second day at work she handled it like a pro. Very professional behavior and her positive attitude made our day better. And the food was great as well. ☺️
I've been sitting here for 15 mins while my pizza is sitting there done but not put in the box and the employee tgatd supposed to ve working the counter has been on there phonbr the hole time I will never order from here again
Hard to find a clean Pizza Hut in this area. This one was very clean!
Restaurantji Recommends
Miss the old-fashioned Pizza Hut style and the more modern Pizza Hut style is nice. The only thing that is missing is a salad bar. I have dined in there a couple of times, and the service is great and my food came out nice and hot and fresh. Just miss having the salad bar. Aren’t you supposed to have a 4-foot pepper the robot that takes orders?
Quality service. Great taste and great service.
Moscow Idaho store: Terrible customer service. Tonight I was blatantly disregarded by multiple employees while my order sat there. I tried to get 2 employees attention and they literally ignored me and didn't even look up. The person that was standing there instead of handing my order to me said someone would help me soon and proceeded to bag up his order and walk out the door. Would have only taken a second to hand me my order. Very rude. Had to stand there for 10 minutes to wait for my order that was sitting there fully assembled and complete. They forgot to put the Bleu cheese in the order too, so I guess it wasn't fully assembled.
On time and orders are always correct!
They were fast in getting my pizza from my online order. New staff, so they are still learning some mechanics.