No idea what's going on here but the staff was pretty rude and inpatient even though there was no line, gonna start going to the other one in town even though it is farther from
Atmosphere: 2
Food: 3
Service: 2
Klondike Watkins
Amazing customer service, and awesome sandwich, thank
Atmosphere: 5
Food: 5
Service: 5
Jerika Blackwell
We ordered 2 sandwiches in the drive thru when it was very busy and they where both made wrong. I understand it can get get frantic where they're r so many people waiting. It took 30 minutes for us to get our order and I was already late for work so I rushed home and realized they where wrong so I called in to ask if they could remake my order at a later time. The younger guy that answered the phone was very polite and apologetic and went to get his manager. That was the worst manager I've ever talked to! He was rude and cut me off, repeating 8 times that it was the store policy to have to see the wrong sandwiches to remake new ones. I've never had a problem with this at any other subway and we eat there often in different cities. They have always been accommodating! Well not this one. We will never eat here again. And a manager should never argue how much a meal costs or how many sandwiches there where when he didn't have to pay for them or have to eat what he did not order!
Atmosphere: 1
Food: 1
Service: 1
Brooke Gerlach
June did a great job making my sandwich. I like that she remembers me!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chip Macadamia Nut, All
James Gurnsey
Great service!But they don’t have a gluten free option so that is disappointing.
Atmosphere: 3
Food: 3
Service: 5
linda stevens
I called at 9:32 AM. I asked if I could get 8 six inch subs ordered for 2:30 pm. I was told that it is a busy time of the year and for big? Orders they need 24 hour notice? A solution was not even offered. So I called Subway in Pullman Washington and they gladly took my order.I will gladly go into Washington to get my Subs next time.Moscow Subway has lost my business and I will be sure and let know other harvest crews to go to Pullman Washington.
Atmosphere: 1
Food: 1
Service: 1
Heather McPherson
My Mom and I went into the store tonight at 8:15. They don't close until 10:00 but "Kameran" treated us like we were bothering him. I don't know the females name but she wasn't much nicer.We chose not to get anything extra because we just wanted to get out of there.I won't go back to the one on 3rd Street.
Atmosphere: 1
Food: 4
Service: 1
George Landis
Moscow Sandwich SupremacyI ordered Jimmy John’s and Subway at the same time and had them race (unknowingly). Subway absolutely dominated by 10-15 minutes. Freaky fast for a company who doesn’t use that slogan.The in person experience is not quite as good as the Subway I went to in Iowa. Address below if anyone wants to visit the supreme Subway.4126 IA-21, Brooklyn, IA 52211
Liz aka Mom boyd
Three stars is generous, but I think it’s okay ? I try hard to write reviews when I’m happy because most people are propelled by a bad experience, but this experience was absolutely mediocre at best. I ordered my food online because I assumed the speaker was broken at the drive thru. I placed my my order and paid at the same time, app was SUPER EASY AND FAST! Estimated time for my sandwich? 20 min! Okay… so I sit in my car and pay bills etc. as I watch the app, finally 20 min. Later I go inside even though the app says my sandwich is being made and not done… I went in to rude customer service, asked about the app which they basically said they don’t use… or have any way to notify people who ordered online their food was done. Weird, I just ordered six foot long sandwiches in New Meadows, I think, and it was done in 10 minutes and the app worked. After getting into my van to devour my sandwich it wasn’t even made the way I ordered it….POSITIVES:1. My sandwich was actually done in five minutes, I just didn’t know.2. My sandwich was delicious and fresh with lots of toppings.3. The store was VERY clean.4. If you use the app you can get great deals!
FadeAwaysLive 23
Awesome service from the young blond girl, she made my sandwich perfectly and the store was very clean . And I've worked at plenty of subways and I'm kinda particular about my sandwiches but she nailed it. Doesn't hurt that she was pretty with a nice smile as well ?
Dear kind stranger, I don't know who you are but you knew I was having a bad day and you turned it around.I'm touched, you have no idea what this means to me.Thank you so much.<3
Kevin U.
The manager here is lucky I don't kick his a*** You need to get out of this business. You have zero customer service and you can't fight for s**** L***** How does it feel to be the boss of a couple little kids?
stuart Robb
Horrible! I wanted to give them a new chance after a long time away but worse then normal. Online order screwed up, over priced and mediocre food. Paid for 12” and got 6” slab of meatball stuff. Never again!
Miranda O.
Not only did they mess up my order, but I got food poisoning from a sub I ordered. I'm in town for a week and I ordered there *once*, and now I'm feeling the effects pretty badly. I do NOT recommend eating here unless you want liquid fire and nausea all night through to the next day.
Warren Devaney
Was Great caught the 2 young men Just before closing sandwiches were perfect customer service fantastic
No idea what's going on here but the staff was pretty rude and inpatient even though there was no line, gonna start going to the other one in town even though it is farther from
Atmosphere: 2
Food: 3
Service: 2
Amazing customer service, and awesome sandwich, thank
Atmosphere: 5
Food: 5
Service: 5
We ordered 2 sandwiches in the drive thru when it was very busy and they where both made wrong. I understand it can get get frantic where they're r so many people waiting. It took 30 minutes for us to get our order and I was already late for work so I rushed home and realized they where wrong so I called in to ask if they could remake my order at a later time. The younger guy that answered the phone was very polite and apologetic and went to get his manager. That was the worst manager I've ever talked to! He was rude and cut me off, repeating 8 times that it was the store policy to have to see the wrong sandwiches to remake new ones. I've never had a problem with this at any other subway and we eat there often in different cities. They have always been accommodating! Well not this one. We will never eat here again. And a manager should never argue how much a meal costs or how many sandwiches there where when he didn't have to pay for them or have to eat what he did not order!
Atmosphere: 1
Food: 1
Service: 1
June did a great job making my sandwich. I like that she remembers me!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chip Macadamia Nut, All
Great service!But they don’t have a gluten free option so that is disappointing.
Atmosphere: 3
Food: 3
Service: 5
I called at 9:32 AM. I asked if I could get 8 six inch subs ordered for 2:30 pm. I was told that it is a busy time of the year and for big? Orders they need 24 hour notice? A solution was not even offered. So I called Subway in Pullman Washington and they gladly took my order.I will gladly go into Washington to get my Subs next time.Moscow Subway has lost my business and I will be sure and let know other harvest crews to go to Pullman Washington.
Atmosphere: 1
Food: 1
Service: 1
My Mom and I went into the store tonight at 8:15. They don't close until 10:00 but "Kameran" treated us like we were bothering him. I don't know the females name but she wasn't much nicer.We chose not to get anything extra because we just wanted to get out of there.I won't go back to the one on 3rd Street.
Atmosphere: 1
Food: 4
Service: 1
Moscow Sandwich SupremacyI ordered Jimmy John’s and Subway at the same time and had them race (unknowingly). Subway absolutely dominated by 10-15 minutes. Freaky fast for a company who doesn’t use that slogan.The in person experience is not quite as good as the Subway I went to in Iowa. Address below if anyone wants to visit the supreme Subway.4126 IA-21, Brooklyn, IA 52211
Three stars is generous, but I think it’s okay ? I try hard to write reviews when I’m happy because most people are propelled by a bad experience, but this experience was absolutely mediocre at best. I ordered my food online because I assumed the speaker was broken at the drive thru. I placed my my order and paid at the same time, app was SUPER EASY AND FAST! Estimated time for my sandwich? 20 min! Okay… so I sit in my car and pay bills etc. as I watch the app, finally 20 min. Later I go inside even though the app says my sandwich is being made and not done… I went in to rude customer service, asked about the app which they basically said they don’t use… or have any way to notify people who ordered online their food was done. Weird, I just ordered six foot long sandwiches in New Meadows, I think, and it was done in 10 minutes and the app worked. After getting into my van to devour my sandwich it wasn’t even made the way I ordered it….POSITIVES:1. My sandwich was actually done in five minutes, I just didn’t know.2. My sandwich was delicious and fresh with lots of toppings.3. The store was VERY clean.4. If you use the app you can get great deals!
Awesome service from the young blond girl, she made my sandwich perfectly and the store was very clean . And I've worked at plenty of subways and I'm kinda particular about my sandwiches but she nailed it. Doesn't hurt that she was pretty with a nice smile as well ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dear kind stranger, I don't know who you are but you knew I was having a bad day and you turned it around.I'm touched, you have no idea what this means to me.Thank you so much.<3
The manager here is lucky I don't kick his a*** You need to get out of this business. You have zero customer service and you can't fight for s**** L***** How does it feel to be the boss of a couple little kids?
Horrible! I wanted to give them a new chance after a long time away but worse then normal. Online order screwed up, over priced and mediocre food. Paid for 12” and got 6” slab of meatball stuff. Never again!
Not only did they mess up my order, but I got food poisoning from a sub I ordered. I'm in town for a week and I ordered there *once*, and now I'm feeling the effects pretty badly. I do NOT recommend eating here unless you want liquid fire and nausea all night through to the next day.
Was Great caught the 2 young men Just before closing sandwiches were perfect customer service fantastic
Atmosphere: 5
Food: 5
Service: 5