The workers wouldn't let us in and totally ignored us even though it was and hour past opening time. Then when we called they hung up. Then when we got in they wouldn't let us order. When we did order they took their sweet time making it(15 minutes for two small sandwiches). Then got mad when we gave them no tip. Sandwiches were falling apart more then usually and poorly wrapped.
Atmosphere: 1
Food: 1
Service: 1
Zach Anderson
Bailey and Ben took great care of us today! They made excellent sandwiches and their little back-and-forth banter was super entertaining.The food was as good as it could be with the limited supplies they have to work with.
Atmosphere: 5
Food: 3
Service: 5
Jay Carmones
Sandy’s customer service was amazing. She’s the reason I’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Quail Chicken
Be careful ordering online within 1.5 hours of closing, especially during the slow season. After my experience, I suggest calling ahead before transacting an order online. We ordered, paid for our food online, only to find out 45min later and on our way there..that the store was closing earl and our sandwiches weren’t going to be made. I then was offered a cash refund to pick up the next day or I could have my order made. Either way, there was poor response time and communication between ordering online and the store, so this resulted in a major inconvenience. The blame is no way the fault of the store associate working. It was the owner that made the call to close early, which is also understandable if staying open is resulting in a monetary loss. However, I’m feeling the monetary loss of gas and time from the lack of prompt communication which created a major logistical inconvenience to get my money back or the sandwiches. It also seems an outdated method of processing refunds also might be to blame here too. This is my first time interacting with this subway and may not be reflective of how this store normally is, regardless, be warned. If your scenario sounds like my mine, before deciding to order and paying money upfront, then save yourself the trouble and call ahead.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: The Hotshot Italiano
R D
Way overpriced for the quality of food you get. Footlong,chip, and small drink for $17.00. Go support a local vendor that makes quality food for the same price.
Atmosphere: 4
Food: 3
Service: 3
Christopher Myers
Toaster is allways broken everytime!!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: The Boss
PJ R’man
When you are out of most ingredients for the sandwich ordered, charge LESS or offer substitutions at a discount. We just paid full price for a Monster sandwich without peppers, onions, cheese, or bacon. We feel sorry for the employees. It must be awful to be sabotaged, and unempowered: unable to fill orders due to no ingredients and also unempowered by management to make it right.
Atmosphere: 2
Food: 3
Service: 2
Kevin Siegner
We stopped for sandwiches on our way through town on a road trip. 5 and 7 year old both needed to go potty (they had been asking to go for 10 minutes, but we had to wait until we got into town). There was a sign on the door saying it was for employees only “due to excessive vandalism”. We asked the gals at the counter, and let them know it was just our kids that needed to go (urgently). They said they couldn’t because it was a policy.Well, frankly, to hell with your policy. How about being a decent person, considering the situation, and making a judgement call? Kids have small bladders. Did you really think a 5 and 7 year old were going to vandalize your bathroom?If you’re the manager or franchise owner, I hope you’ll have a talk with your employees and maybe empower them to make a call to do the right thing the next time. Unfortunately for you, there won’t be a next time for us.
Victor A.
Today I wanted to eat at sudway, but the staff turned out to be very unfriendly to their customers. I usually wash my hands before dinner. I asked to open the toilet to wash my hands, but the worker said that the toilet was for workers only. and I had to go to another cafe. I do not recommend visiting this subway.
Richard Thorgeirson
Decided to close 5 minutes early. Please change your sign and times online if you are not going to adhere to them. It would save us all some time.
I am 78 years old. I took my granddaughter there for a sandwich. I was in emergency need of a bathroom and found theirs locked. I ask for a key and was given the run around. Told to run up the street, but no time. This is elder abuse. I will not press charges, but I will never go there again.
Natalia Stockton
me and my family drove an hour away just to have subway just for them to not have any of the toppings and their oven not working, and when I ordered a buffalo chicken sandwich and they asked if I wanted the buffalo sauce cooked with it I said yes and then they continued to put it in the MICROWAVE with no sauce. Very
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Miller
Never went there. So much for Google location.
Atmosphere: 1
Food: 1
Service: 1
arun tripathi
No toaster or oven working & big thing no washrooms for customers really.
Atmosphere: 1
Food: 1
Service: 1
David Daniel
Just depends who's there working. It's normally good. But this last visit, the gal was awesome!
The workers wouldn't let us in and totally ignored us even though it was and hour past opening time. Then when we called they hung up. Then when we got in they wouldn't let us order. When we did order they took their sweet time making it(15 minutes for two small sandwiches). Then got mad when we gave them no tip. Sandwiches were falling apart more then usually and poorly wrapped.
Atmosphere: 1
Food: 1
Service: 1
Bailey and Ben took great care of us today! They made excellent sandwiches and their little back-and-forth banter was super entertaining.The food was as good as it could be with the limited supplies they have to work with.
Atmosphere: 5
Food: 3
Service: 5
Sandy’s customer service was amazing. She’s the reason I’ll be back!
Atmosphere: 5
Food: 5
Service: 5
Be careful ordering online within 1.5 hours of closing, especially during the slow season. After my experience, I suggest calling ahead before transacting an order online. We ordered, paid for our food online, only to find out 45min later and on our way there..that the store was closing earl and our sandwiches weren’t going to be made. I then was offered a cash refund to pick up the next day or I could have my order made. Either way, there was poor response time and communication between ordering online and the store, so this resulted in a major inconvenience. The blame is no way the fault of the store associate working. It was the owner that made the call to close early, which is also understandable if staying open is resulting in a monetary loss. However, I’m feeling the monetary loss of gas and time from the lack of prompt communication which created a major logistical inconvenience to get my money back or the sandwiches. It also seems an outdated method of processing refunds also might be to blame here too. This is my first time interacting with this subway and may not be reflective of how this store normally is, regardless, be warned. If your scenario sounds like my mine, before deciding to order and paying money upfront, then save yourself the trouble and call ahead.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: The Hotshot Italiano
Way overpriced for the quality of food you get. Footlong,chip, and small drink for $17.00. Go support a local vendor that makes quality food for the same price.
Atmosphere: 4
Food: 3
Service: 3
Toaster is allways broken everytime!!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: The Boss
When you are out of most ingredients for the sandwich ordered, charge LESS or offer substitutions at a discount. We just paid full price for a Monster sandwich without peppers, onions, cheese, or bacon. We feel sorry for the employees. It must be awful to be sabotaged, and unempowered: unable to fill orders due to no ingredients and also unempowered by management to make it right.
Atmosphere: 2
Food: 3
Service: 2
We stopped for sandwiches on our way through town on a road trip. 5 and 7 year old both needed to go potty (they had been asking to go for 10 minutes, but we had to wait until we got into town). There was a sign on the door saying it was for employees only “due to excessive vandalism”. We asked the gals at the counter, and let them know it was just our kids that needed to go (urgently). They said they couldn’t because it was a policy.Well, frankly, to hell with your policy. How about being a decent person, considering the situation, and making a judgement call? Kids have small bladders. Did you really think a 5 and 7 year old were going to vandalize your bathroom?If you’re the manager or franchise owner, I hope you’ll have a talk with your employees and maybe empower them to make a call to do the right thing the next time. Unfortunately for you, there won’t be a next time for us.
Today I wanted to eat at sudway, but the staff turned out to be very unfriendly to their customers. I usually wash my hands before dinner. I asked to open the toilet to wash my hands, but the worker said that the toilet was for workers only. and I had to go to another cafe. I do not recommend visiting this subway.
Decided to close 5 minutes early. Please change your sign and times online if you are not going to adhere to them. It would save us all some time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am 78 years old. I took my granddaughter there for a sandwich. I was in emergency need of a bathroom and found theirs locked. I ask for a key and was given the run around. Told to run up the street, but no time. This is elder abuse. I will not press charges, but I will never go there again.
me and my family drove an hour away just to have subway just for them to not have any of the toppings and their oven not working, and when I ordered a buffalo chicken sandwich and they asked if I wanted the buffalo sauce cooked with it I said yes and then they continued to put it in the MICROWAVE with no sauce. Very
Atmosphere: 1
Food: 1
Service: 1
Never went there. So much for Google location.
Atmosphere: 1
Food: 1
Service: 1
No toaster or oven working & big thing no washrooms for customers really.
Atmosphere: 1
Food: 1
Service: 1
Just depends who's there working. It's normally good. But this last visit, the gal was awesome!
Atmosphere: 4
Food: 4
Service: 4