So disappointed, my family and I love eating at subway and have been going to the Kimberly road store since we moved here. Tonight we went in at 7:56pm and watched one of the workers come inside from just smoking in the parking lot and skipped the sink and straight to the gloves he went. I completely understand needing a break, that's not the problem. The fact that it only takes 30 seconds to wash your hands and the fact that you didn't even consider washing before preparing another customers meal, that's the problem.
Service: 1
Tiffany Lambert
Not impressed went through the drive-thru ordered our sandwiches they didn't even hear us was sitting for 20 minutes and then they came in and informed to tell us that their whole system was down and that the card machine was down
Atmosphere: 1
Food: 1
Service: 1
ariannah mcgrew
Wasted $20 on a sandwich that had next to no meat in it and was overflowing with avocado and mayo
Atmosphere: 1
Food: 1
Service: 1
Raul R.
No free food :( service is no free food. Ambiance is no free food I'm mad no free food please let us have free food please with a cherry on top
Michael Cole
Food is subways food. Idk of anyone who has not eaten subway. Has anyone else noticed their prices are going up as the meat and cheese slices get thinner?? Is it just me or is their bread getting thinner too? Anyways. Main reason for my low stars is a couple people who work there could use an attitude check.
Atmosphere: 3
Food: 4
Service: 1
Diamond Mills
Love eating here on the occasion, the sandwiches my wife and I had were beyond delicious. I decided to go with a Philly and my wife went with teriyaki, both were very delicious.
Atmosphere: 5
Food: 5
Service: 5
re claim
My sandwich literally had "one slice of roast" beef on the roast beef sandwich bread didn't seem so fresh either?
Atmosphere: 3
Food: 1
Service: 3
Adam Elgin
Worker was really nice as we ordered and was made perfect
Atmosphere: 2
Food: 5
Service: 4
Tony Duersch
Decent quality... first time eating at a Subway after the launch of the "new" menu. The two behind the counter... Dicey? and I can't remember the shift leads name (apparently he's from Texas and calls shopping carts buggies - I still want to call them trolleys for fun) were great. Thank you for putting smiles on our faces.
Atmosphere: 5
Food: 5
Service: 5
Stephen Clamp
The hard working people on lunch shift are always so busy and yet still find time to produce a quality sandwich.
Service was slow. Had to wait 10 minutes to get help. And then no customer service. How hard is it to say sorry took so long to help you. Can I take your order. Please smile. And don't make me repeat my order 5 times. It was only one sub.
Shannon J
I love Subway, but this has been a location that has always disappointed me. No matter what year I go there, their staff is rude or need better training. Sad, I think if they had good management, it would be different.Vegetarian options: They have a vegetarian option on the menu.Kid-friendliness: It is kid friendly for seating.Parking: It has a tight parking lot, not great for large vehicles.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Italian B M T, Cookies, Sandwiches, Cold Cut Combo, Black Forest Ham, Subway Club, Steak
Jess
Karina was great. She made sandwiches fit for the gods. The kind of sandwich that makes you realize you've been getting bad service other places. Truly satisfying.
Shannon Jones
I love Subway, but this has been a location that has always disappointed me. No matter what year I go there, their staff is rude or need better training. Sad, I think if they had good management, it would be different.Vegetarian options: They have a vegetarian option on the menu.Kid-friendliness: It is kid friendly for seating.Parking: It has a tight parking lot, not great for large vehicles.
Olivia Morrison
Came in tonight and had the best service I’ve EVER had at this location. Daniel was the young man, he was professional, attentive and his demeanor was outstanding! Even watching him sweep, he didn’t cut corners. I believe he must be a new hire because he was being shown closing procedures while we sat in the lobby to eat. Hard to find workers with those qualities! Keep up the amazing job!
So disappointed, my family and I love eating at subway and have been going to the Kimberly road store since we moved here. Tonight we went in at 7:56pm and watched one of the workers come inside from just smoking in the parking lot and skipped the sink and straight to the gloves he went. I completely understand needing a break, that's not the problem. The fact that it only takes 30 seconds to wash your hands and the fact that you didn't even consider washing before preparing another customers meal, that's the problem.
Service: 1
Not impressed went through the drive-thru ordered our sandwiches they didn't even hear us was sitting for 20 minutes and then they came in and informed to tell us that their whole system was down and that the card machine was down
Atmosphere: 1
Food: 1
Service: 1
Wasted $20 on a sandwich that had next to no meat in it and was overflowing with avocado and mayo
Atmosphere: 1
Food: 1
Service: 1
No free food :( service is no free food. Ambiance is no free food I'm mad no free food please let us have free food please with a cherry on top
Food is subways food. Idk of anyone who has not eaten subway. Has anyone else noticed their prices are going up as the meat and cheese slices get thinner?? Is it just me or is their bread getting thinner too? Anyways. Main reason for my low stars is a couple people who work there could use an attitude check.
Atmosphere: 3
Food: 4
Service: 1
Love eating here on the occasion, the sandwiches my wife and I had were beyond delicious. I decided to go with a Philly and my wife went with teriyaki, both were very delicious.
Atmosphere: 5
Food: 5
Service: 5
My sandwich literally had "one slice of roast" beef on the roast beef sandwich bread didn't seem so fresh either?
Atmosphere: 3
Food: 1
Service: 3
Worker was really nice as we ordered and was made perfect
Atmosphere: 2
Food: 5
Service: 4
Decent quality... first time eating at a Subway after the launch of the "new" menu. The two behind the counter... Dicey? and I can't remember the shift leads name (apparently he's from Texas and calls shopping carts buggies - I still want to call them trolleys for fun) were great. Thank you for putting smiles on our faces.
Atmosphere: 5
Food: 5
Service: 5
The hard working people on lunch shift are always so busy and yet still find time to produce a quality sandwich.
Restaurantji Recommends
Service was slow. Had to wait 10 minutes to get help. And then no customer service. How hard is it to say sorry took so long to help you. Can I take your order. Please smile. And don't make me repeat my order 5 times. It was only one sub.
I love Subway, but this has been a location that has always disappointed me. No matter what year I go there, their staff is rude or need better training. Sad, I think if they had good management, it would be different.Vegetarian options: They have a vegetarian option on the menu.Kid-friendliness: It is kid friendly for seating.Parking: It has a tight parking lot, not great for large vehicles.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Italian B M T, Cookies, Sandwiches, Cold Cut Combo, Black Forest Ham, Subway Club, Steak
Karina was great. She made sandwiches fit for the gods. The kind of sandwich that makes you realize you've been getting bad service other places. Truly satisfying.
I love Subway, but this has been a location that has always disappointed me. No matter what year I go there, their staff is rude or need better training. Sad, I think if they had good management, it would be different.Vegetarian options: They have a vegetarian option on the menu.Kid-friendliness: It is kid friendly for seating.Parking: It has a tight parking lot, not great for large vehicles.
Came in tonight and had the best service I’ve EVER had at this location. Daniel was the young man, he was professional, attentive and his demeanor was outstanding! Even watching him sweep, he didn’t cut corners. I believe he must be a new hire because he was being shown closing procedures while we sat in the lobby to eat. Hard to find workers with those qualities! Keep up the amazing job!