Dunkin'

2100 Army Trail Rd, Addison
(331) 307-3791

Recent Reviews

Daniyar K.

Worst Dunkin Donuts I've ever had in my life! Rude employees, they can't make me coffee normally

Steve Wieczorek

This is the worst Dunkin Donuts. I've ever been to the staff the manager. Everybody in there has poor attitudes and sucks. I would never go here or spend my money here ever again.

Atmosphere: 1

Food: 1

Service: 1

Iffat Quadri

This location Dunkin service sucks. They gave me a wrong order and on top of that when I tried to correct them they made a face and denied the fact the order was wrong.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Iced Latte, Munchkins Donut Hole Treats

Ellen D.

Stopped in a few mins ago for a coffee. The girl working was having a full on conversation with a person in the drive thru. Stopped to get them some ice, looked at me and continued their conversation, laughing and all. I asked was she the only one working, she said yes and I left. If you can go to another Dunkin or another coffee shop all together, I suggest you do.

Reema Garcia

Love this gas station Dunkin it’s always a in and out

Atmosphere: 5

Food: 5

Service: 5

Sean McGrath

Poorly managed franchise. The hot coffee tastes old and stale and the cold brew tastes off too. Food sloppily thrown together. I’ve never had these issues at other locations.The staff is always super slow and mostly rude. Go to another location!

Atmosphere: 1

Food: 1

Service: 1

Claudia M.

This is attached to gas station so I thought how convenient! They seemed well staffed from what I can see but were slow on service, which is a problem because cars were blocking traffic. I did over hear a not so happy employee talking about an undecided customer ( not cool ) All I wanted was the avocado toast with bacon but sadly they had no bacon. My toast was burned. Let's just say I will not be visiting this location again.

Amanda D

If you want old coffee and attitudes this is the place to go.

Atmosphere: 1

Food: 1

Service: 1

Diana Alvarenga

I felt really bad because the guy driving me was in a rush since he had another ride and the workers were dragging. I am thankful that one of them was nice enough to give me an extra large hot chocolate. There should be more employees there. Overall even though the service is pretty slow, the workers were nice.

Service: 3

Tim d

15 minute wait for a cup of coffee. Don't go here in the

Atmosphere: 1

Food: 2

Service: 1

Derek Dukey

A convenient place to get a terrible cup of coffee, prepared by people who are generally annoyed that you came to their location. Drinks with not enough cream or sugar, food items that they forget to prepare and then are super heated to a near atomic temperature (I actually received a breakfast sandwich last week that was so hot upon my first attempted bite more than 2mi down the road, that it burned my top lip to the point it scabbed), rude employees who will ask you why you’re still waiting at the window when they forgot to make your food, and incompetent employees who will make you wait more than 5min in line for food they haven’t began to prepare and they’re just now deciding to tell you they don’t have the ingredients to prepare. Finally, while you’re waiting for your trash from these incompetent people, you get to look at the disgusting ledge where they’ve clearly spilled much of their bile and never bothered to clean it. I’d love to see inside. Conveniently, it’s drive through only.

Atmosphere: 1

Food: 1

Service: 1

Matt Matuszak

Rude staff, slow service, what so hard about being friendly?

Atmosphere: 1

Food: 1

Service: 1

Enrique Alvarez

Really bad service. This people don’t know we make their check when we by coffee there. Coffee always nasty, They need to put more cream and sugar if you asking for it.Is being a long week and all I want is a good coffee in the morning.PLEASE make my coffee better MORE cream and sugar.

Service: 1

Michal Soja

Open Hours 4am to 9pmIt's 830 pm and young guy in drive tru said they are already closed and he won't take my

Atmosphere: 1

Food: 1

Service: 1

moosa

12:45 tuesday 7/25 hispansic girl was so rude and didn’t take my order and told me i can’t get anything, i waited 10 mins in the drive through and then went to the window as a buisness owner myself what is this nonsense!! don’t recommend this place at all unless they hire a new staff, this is the lowest rated dunkin in the area and now i know why.

Atmosphere: 1

Food: 1

Service: 1

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