This was the most delicious Lou Malnati’s pizza I’ve ever had out of several locations I’ve been to over the years. Everything was perfect! Also, the delivery driver was very friendly and communicative. 10/10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish
eduardo hernandez
Poor Customer Service. Manager was really impolite.
Service: 1
Randall M.
My second time to Chicago - was definitely worth trying. Owner was extremely friendly and made me feel at home as a tourist. He cooked me a pizza even though the store was ready to close. Deep dishes are super heavy so make sure you have someone to share with. I got the pepperoni with jalapeños. Not really any seating space to eat - moreso for pickup only at this location.
a j
Seems that since the San Francisco-based private investment firm purchased partial ownership of Lou Malnati’s, things are going down hill. Used my rewards to order but had to wait over 30 minutes beyond the time the app said my pizza was complete. Things were not going well for the other customers who had to wait as well. A woman and her son were shown a burnt pizza and were asked if it would be ok, they took it with some complimentary cookies. Top management needs to take a look at what is happening here.
manny Pep
My first time trying this deep dish / stuffed and when I got home I opened it and called them to ask what I bought. They confirmed it was a deep dish/stuffed but we were sure it was pan pizza or something because it was so thin. Thats not it, they put as little sauce on top as possible too and where’s the crust? Take a look at the picture and check out how much cheese is on this ?? And I paid $37 for this pizza bread. Sticking to my original spot on York road in Elmhurst. They have real deep dish and a way better price.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Deep Dish, Stuffed Pizza
Marko Polo
Pizzas too small for $5 they should be bigger at the concerts in a
Atmosphere: 3
Food: 3
Service: 3
Steven M
Always great pizza, one of my favorites by far! Location takes care of its customers
Mike John
Don’t order Uber eats. A personal pizza 16.00 is about 4 inches wide. After tip and under charge 30.00 doesn’t say how many inches.
Pizza was just as I remember. We ordered To Go which was quick and easy. We took the pizza back to our hotel so we could swim and enjoy visiting with family. The pizza stayed hot and cheesy until we were able to enjoy it. I love a good chicago deep dish and Lou's is the way to go!
Chris R
Their buttercrust is the best. Good pizza no longer costs under $20 so get over it if you want one of the best pizzas around. I love it.
3FingerJonnie “3 Finger Jonnie”
This is the second time I was there and nobody was up front. I had to go in back to get their attention and it was like I was bothering them. Pizza was NOT good, crust was way too hard. I love Lou's but not this location. I won't be back there.
Atmosphere: 1
Food: 1
Service: 1
Sandy Buyense
We stopped by to pick up a salad and pizza while in town, 1 st of all the customer service was excellent and the food was delicious, I would recommend this pizza restaurant. There was no dine in eating.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Deep Dish the Lou
Barbara Becker
I got my pizza on time, within the hour that I called. The cheese and sausage was to one side of the pizza and it did not taste the same. Not sure what is going on. Very disappointed!! I always look forward to a deep dish. but.....
I felt like
Atmosphere: 5
Food: 4
Service: 5
This was the most delicious Lou Malnati’s pizza I’ve ever had out of several locations I’ve been to over the years. Everything was perfect! Also, the delivery driver was very friendly and communicative. 10/10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish
Poor Customer Service. Manager was really impolite.
Service: 1
My second time to Chicago - was definitely worth trying. Owner was extremely friendly and made me feel at home as a tourist. He cooked me a pizza even though the store was ready to close. Deep dishes are super heavy so make sure you have someone to share with. I got the pepperoni with jalapeños. Not really any seating space to eat - moreso for pickup only at this location.
Seems that since the San Francisco-based private investment firm purchased partial ownership of Lou Malnati’s, things are going down hill. Used my rewards to order but had to wait over 30 minutes beyond the time the app said my pizza was complete. Things were not going well for the other customers who had to wait as well. A woman and her son were shown a burnt pizza and were asked if it would be ok, they took it with some complimentary cookies. Top management needs to take a look at what is happening here.
My first time trying this deep dish / stuffed and when I got home I opened it and called them to ask what I bought. They confirmed it was a deep dish/stuffed but we were sure it was pan pizza or something because it was so thin. Thats not it, they put as little sauce on top as possible too and where’s the crust? Take a look at the picture and check out how much cheese is on this ?? And I paid $37 for this pizza bread. Sticking to my original spot on York road in Elmhurst. They have real deep dish and a way better price.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Deep Dish, Stuffed Pizza
Pizzas too small for $5 they should be bigger at the concerts in a
Atmosphere: 3
Food: 3
Service: 3
Always great pizza, one of my favorites by far! Location takes care of its customers
Don’t order Uber eats. A personal pizza 16.00 is about 4 inches wide. After tip and under charge 30.00 doesn’t say how many inches.
Food: 2
Service: 5
Have literally never had a bad pizza from here
Food: 5
Service: 5
Recommended dishes: Deep Dish
Restaurantji Recommends
Pizza was just as I remember. We ordered To Go which was quick and easy. We took the pizza back to our hotel so we could swim and enjoy visiting with family. The pizza stayed hot and cheesy until we were able to enjoy it. I love a good chicago deep dish and Lou's is the way to go!
Their buttercrust is the best. Good pizza no longer costs under $20 so get over it if you want one of the best pizzas around. I love it.
This is the second time I was there and nobody was up front. I had to go in back to get their attention and it was like I was bothering them. Pizza was NOT good, crust was way too hard. I love Lou's but not this location. I won't be back there.
Atmosphere: 1
Food: 1
Service: 1
We stopped by to pick up a salad and pizza while in town, 1 st of all the customer service was excellent and the food was delicious, I would recommend this pizza restaurant. There was no dine in eating.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Deep Dish the Lou
I got my pizza on time, within the hour that I called. The cheese and sausage was to one side of the pizza and it did not taste the same. Not sure what is going on. Very disappointed!! I always look forward to a deep dish. but.....