Ordered a sandwich for delivery. 35 minutes later nothing. Call to speak with someone about order. They tell me the 1 driver is out with 5 orders. Doesn't know when. The only reason I got a refund is I'm from out of state. Pretty sure saying your freaky fast and taking longer than any average restaurant is false advertising. The manager se helped me quick but I still have to wait up to 72 hours to get my refund. Freaky slow.
Service: 1
Tommy Jones
I always get what I want when I visit here. And what I want is Unwiches.
Atmosphere: 5
Food: 5
Service: 5
Kylie Piatek
I came into the store and right away the workers greeted me and were ready to take my order. I had a huge order for my family as it was around dinner time and they started to make the sandwiches as soon as I started listing the sandwiches. All round our food was amazing as always but the store was very clean.
Atmosphere: 5
Food: 5
Service: 5
Anitta Schiller
Was skeptical to come to this Jimmy John's due to the low reviews but it was the closest one on my way home from work. Don't really know why they have such a low review when their service was amazing and the food was immaculate so I thought to leave them a good review to boost their rating! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Turkey Breast
Chris South
Ordered 3 sandwiches and asked them to be cut in half. Which they never were. They never sent straws with the drinks and forgot a bag of chips. Mistakes seem to happen often with this store , they have multiple times for me. Definitely will not order from there again and suggest the same for
Service: 1
Liam Adam
Pleasure of dining at Jimmy and John's restaurant and I must say, it exceeded all my expectations. From the moment I walked in, I was greeted with warm and friendly smiles from the staff. The atmosphere was cozy and inviting, perfect for a night out with friends or a romantic dinner. The menu offered a wide variety of delicious options, ranging from classic comfort food to innovative and unique dishes. The quality of the food was outstanding, with each dish bursting with flavor and made with fresh, high-quality ingredients. The presentation was also impressive, as each plate was beautifully plated and visually appealing. The service was impeccable, with the waitstaff being attentive and knowledgeable about the menu. To top it all off, the prices were reasonable and fair for the quality of food and service provided. I highly recommend Jimmy and John's restaurant to anyone looking for a memorable dining experience. You won't be disappointed.
Atmosphere: 4
Food: 4
Service: 5
Mcgee
The workers were extremely rude to me while I was ordering. When I sat down to wait for my sandwich they had it ready. However, when I went to pick it up, the workers started laughing at me and giving me looks. It was not only inappropriate but extremely rude.
Atmosphere: 1
Food: 3
Service: 1
Benjamin Rittenhouse
Ordered 3 Turkey sandwiches, all 3 sandwiches had 1 slice of turkey on them. Parts of the sandwiches had no meat on them at all. Common issues at this location, suggest going to a different store.
Food: 1
Isamar V.
If I could give 0 stars I would. I never complain but these people just have this shop open, just to say they have a job. I ordered for a party days in advance and they never reached out to tell me that the day I needed them they were "closed". When I called corporate they said they have never approved that the shop has Sunday closing. Regardless, they fucked up and no one cared. Like I said they are just open to say they have a job and get some sort of income. Don't go here go to the Jimmys off Randall in Algonquin ! Wonderful staff! They saved the day!
Andrew Scholwin
Ordered lunch online… the order is confirmed and we get to the location and it’s closed at 12pm… it says 10:30am for opening on a Sunday. How can you process online orders when the place is closed?! Place is a joke.
Placed an order for a box of sandwiches for a party to pick up between 10:45-11:00. I got to the location and there is no one there. Door is locked and no one is answering the phone. Order through the app with caution because they obviously don't stand by their posted hours. Now I get to waste time calling corporate to get a refund because this store is obviously useless.
Megan Zalenas
I ordered today from this location as I’m a big fan of their “Little John” sandwiches. Pair it with kickin ranch sauce, salt and vinegar chips, & a drink. Perfect portion for lunch or a lighter dinner.I always order the Italian “Little John” with chips & kickin ranch. I’ve never had any issue, up until today.My sandwich arrived and the oil was already coming thru the wrapper. I opened it and the bread is total mush. Totally soaked in oil and vinegar. Inedible.I called the store to see if they’d redeliver. The “manager” says he cannot do that as he has no driver. I ask how he still is taking orders. He lies to me and says he shut off ordering. Well, I can place an order again. It was a total lie.The tone and whatnot of the manager was terrible. He genuinely could’ve cared less. I ended up having to reach out to DoorDash and get a credit so I could order somewhere else for lunch.They totally ruined my lunch. Refused to make good like a reasonable person. Had a careless attitude.Thankfully, DoorDash had my back and made good. I will no longer order from JJ after this. They don’t intend to make it right and that is why they won’t see my money ever again.You lost a customer today.Parking: Limited Free Parking in Lot
Atmosphere: 3
Food: 1
Service: 1
Megan Z.
I ordered today from this location as I'm a big fan of their "Little John" sandwiches. Pair it with kickin ranch sauce, salt and vinegar chips, & a drink. Perfect portion for lunch or a lighter dinner.I always order the Italian "Little John" with chips & kickin ranch. I've never had any issue, up until today. My sandwich arrived and the oil was already coming thru the wrapper. I opened it and the bread is total mush. Totally soaked in oil and vinegar. Inedible. I called the store to see if they'd redeliver. The "manager" says he cannot do that as he has no driver. I ask how he still is taking orders. He lies to me and says he shut off ordering. Well, I can place an order again. It was a total lie. The tone and whatnot of the manager was terrible. He genuinely could've cared less. I ended up having to reach out to DoorDash and get a credit so I could order somewhere else for lunch. They totally ruined my lunch. Refused to make good like a reasonable person. Had a careless attitude. Thankfully, DoorDash had my back and made good. I will no longer order from JJ after this. They don't intend to make it right and that is why they won't see my money ever again. You lost a customer today.
Olivia Eckersberg
Quick service, great food! Perfect for a quick lunch stop.
David Biggs
I live in a nearby neighborhood and often order sandwiches for lunch during the week. For a while I stopped ordering from this location due to issues with the accuracy of customization, delivery service/time, and quality of the bread (small, not proofed long enough), but over the past few months I have had a much better experience with the quality of food and level of service.I’m not sure what steps have been taken by the restaurant to up their game, but my recent orders have been on time and delicious, and the French bread is back to the very high quality product that my fiancée and I were used to from other Jimmy John’s franchises. Thanks for brightening my day with your great product and staff and please continue to do so going forward and we’ll keep ordering!
Ordered a sandwich for delivery. 35 minutes later nothing. Call to speak with someone about order. They tell me the 1 driver is out with 5 orders. Doesn't know when. The only reason I got a refund is I'm from out of state. Pretty sure saying your freaky fast and taking longer than any average restaurant is false advertising. The manager se helped me quick but I still have to wait up to 72 hours to get my refund. Freaky slow.
Service: 1
I always get what I want when I visit here. And what I want is Unwiches.
Atmosphere: 5
Food: 5
Service: 5
I came into the store and right away the workers greeted me and were ready to take my order. I had a huge order for my family as it was around dinner time and they started to make the sandwiches as soon as I started listing the sandwiches. All round our food was amazing as always but the store was very clean.
Atmosphere: 5
Food: 5
Service: 5
Was skeptical to come to this Jimmy John's due to the low reviews but it was the closest one on my way home from work. Don't really know why they have such a low review when their service was amazing and the food was immaculate so I thought to leave them a good review to boost their rating! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Turkey Breast
Ordered 3 sandwiches and asked them to be cut in half. Which they never were. They never sent straws with the drinks and forgot a bag of chips. Mistakes seem to happen often with this store , they have multiple times for me. Definitely will not order from there again and suggest the same for
Service: 1
Pleasure of dining at Jimmy and John's restaurant and I must say, it exceeded all my expectations. From the moment I walked in, I was greeted with warm and friendly smiles from the staff. The atmosphere was cozy and inviting, perfect for a night out with friends or a romantic dinner. The menu offered a wide variety of delicious options, ranging from classic comfort food to innovative and unique dishes. The quality of the food was outstanding, with each dish bursting with flavor and made with fresh, high-quality ingredients. The presentation was also impressive, as each plate was beautifully plated and visually appealing. The service was impeccable, with the waitstaff being attentive and knowledgeable about the menu. To top it all off, the prices were reasonable and fair for the quality of food and service provided. I highly recommend Jimmy and John's restaurant to anyone looking for a memorable dining experience. You won't be disappointed.
Atmosphere: 4
Food: 4
Service: 5
The workers were extremely rude to me while I was ordering. When I sat down to wait for my sandwich they had it ready. However, when I went to pick it up, the workers started laughing at me and giving me looks. It was not only inappropriate but extremely rude.
Atmosphere: 1
Food: 3
Service: 1
Ordered 3 Turkey sandwiches, all 3 sandwiches had 1 slice of turkey on them. Parts of the sandwiches had no meat on them at all. Common issues at this location, suggest going to a different store.
Food: 1
If I could give 0 stars I would. I never complain but these people just have this shop open, just to say they have a job. I ordered for a party days in advance and they never reached out to tell me that the day I needed them they were "closed". When I called corporate they said they have never approved that the shop has Sunday closing. Regardless, they fucked up and no one cared. Like I said they are just open to say they have a job and get some sort of income. Don't go here go to the Jimmys off Randall in Algonquin ! Wonderful staff! They saved the day!
Ordered lunch online… the order is confirmed and we get to the location and it’s closed at 12pm… it says 10:30am for opening on a Sunday. How can you process online orders when the place is closed?! Place is a joke.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Placed an order for a box of sandwiches for a party to pick up between 10:45-11:00. I got to the location and there is no one there. Door is locked and no one is answering the phone. Order through the app with caution because they obviously don't stand by their posted hours. Now I get to waste time calling corporate to get a refund because this store is obviously useless.
I ordered today from this location as I’m a big fan of their “Little John” sandwiches. Pair it with kickin ranch sauce, salt and vinegar chips, & a drink. Perfect portion for lunch or a lighter dinner.I always order the Italian “Little John” with chips & kickin ranch. I’ve never had any issue, up until today.My sandwich arrived and the oil was already coming thru the wrapper. I opened it and the bread is total mush. Totally soaked in oil and vinegar. Inedible.I called the store to see if they’d redeliver. The “manager” says he cannot do that as he has no driver. I ask how he still is taking orders. He lies to me and says he shut off ordering. Well, I can place an order again. It was a total lie.The tone and whatnot of the manager was terrible. He genuinely could’ve cared less. I ended up having to reach out to DoorDash and get a credit so I could order somewhere else for lunch.They totally ruined my lunch. Refused to make good like a reasonable person. Had a careless attitude.Thankfully, DoorDash had my back and made good. I will no longer order from JJ after this. They don’t intend to make it right and that is why they won’t see my money ever again.You lost a customer today.Parking: Limited Free Parking in Lot
Atmosphere: 3
Food: 1
Service: 1
I ordered today from this location as I'm a big fan of their "Little John" sandwiches. Pair it with kickin ranch sauce, salt and vinegar chips, & a drink. Perfect portion for lunch or a lighter dinner.I always order the Italian "Little John" with chips & kickin ranch. I've never had any issue, up until today. My sandwich arrived and the oil was already coming thru the wrapper. I opened it and the bread is total mush. Totally soaked in oil and vinegar. Inedible. I called the store to see if they'd redeliver. The "manager" says he cannot do that as he has no driver. I ask how he still is taking orders. He lies to me and says he shut off ordering. Well, I can place an order again. It was a total lie. The tone and whatnot of the manager was terrible. He genuinely could've cared less. I ended up having to reach out to DoorDash and get a credit so I could order somewhere else for lunch. They totally ruined my lunch. Refused to make good like a reasonable person. Had a careless attitude. Thankfully, DoorDash had my back and made good. I will no longer order from JJ after this. They don't intend to make it right and that is why they won't see my money ever again. You lost a customer today.
Quick service, great food! Perfect for a quick lunch stop.
I live in a nearby neighborhood and often order sandwiches for lunch during the week. For a while I stopped ordering from this location due to issues with the accuracy of customization, delivery service/time, and quality of the bread (small, not proofed long enough), but over the past few months I have had a much better experience with the quality of food and level of service.I’m not sure what steps have been taken by the restaurant to up their game, but my recent orders have been on time and delicious, and the French bread is back to the very high quality product that my fiancée and I were used to from other Jimmy John’s franchises. Thanks for brightening my day with your great product and staff and please continue to do so going forward and we’ll keep ordering!