Rude and lazy. There is no need to give a random customer attitude just because of the drink I order. AN ICED LONDON FOG TEA LATTE..... 3 ingredients in the drink btw... if there was an option to do 0 stars, I would.
Atmosphere: 1
Food: 1
Service: 1
M M
If I could give zero stars I would. This location has the worst customer service & the attitudes of the employees doesn't help. The older woman in the morning, with silver hair (Angie) SHOULD NOT be working if she's so miserable! Always seems bothered and hardly reaches her arm out the window to give you to the drink! I had to stretch as far as I possibly could, almost dropping the drink. Like you can't bring the drink to the customer a little closer! It is an action meant to be inconsiderate. Even her tone when she speaks is not customer friendly at all! Gives a terrible name and representation of Starbucks! Many of my friends, family and I have started using the other location on Acorn. Maybe you guys need to get some training techniques from them ?
Elcuh
That lady with the silver hair bogus for no reason. Always having an attitude and giving you bad looks. When I received my drinks from her I could tell she doesn’t care and handed me the 2 drinks almost dropping them I literally had to catch them from her. Honestly go to the location down the road in Lake in the Hills. Or just go to Target. I didn’t pay for attitude just a drink.
Atmosphere: 1
Food: 1
Service: 1
Maria Tulba
Slow and bad attitude.
Atmosphere: 4
Food: 4
Service: 1
Lizzete Puente
Was charge for light an extra 1.10 and there no sign of this notice!! last week I was there and asked for light and was told that they were going to put less liquid? Trina the manger need to put a notice up for these changes. because all the other starbucks are not doing these changes Avoid this starbucks!! Plus the girls working there don't know how to communicate and thier customers service sucks!
Atmosphere: 1
Food: 1
Service: 1
Joshua Donnan
Charges for light ice. Too expensive already, doing my Dunkin run now
Tom Russow
Ordered a simple Hot Vanilla Latte. And it came cold, no ice, just cold. Don't really know how you mess that up.
Atmosphere: 2
Food: 1
Service: 1
Echko S.
Nikki is such a great worker! So kind and pleasant! More workers should be like her! I was parched and she made mine and the girls drink behind me quickly and it was delicious. Thank you so much!
lizzy mueller
I just visited this Starbucks location, The girl working (Gianna) was extremely rude from the start. Then she was even worse after she messed up my drink. Just a dirty look a horrible attitude. Customer service isn’t the job for everyone obviously.
Maggie
I visited this Starbucks on Saturday, I never experienced such bad customer service in my life! The person who was preparing my coffee was extremely rude to me and threw my sandwiches on the table without saying nothing, she gave me Attitude and told me to “stop talking” when I was placing my order because she couldn’t enter it to her system, even the customer who was standing behind me told me that she is super rude and asked what is her problem, Not recommending!!!!
Our drinks were made promptly and staff is always friendly. It is a convenient location and recently remodeled.
Mirtala Avila
Delicious refreshing refreshers
Adriana Felix
Terrible customer service.\ \ I went to buy a coffee but my 10 days newborn baby started crying so I went to a quiet corner and started preparing a formula bottle for her. Suddenly BEN, a Starbucks employee, was very rude and started yelling that we could not stand there. Seriously… what could I do? My baby was crying and I honestly wanted to have a coffee after. I am never going back to that Starbucks. Additionally, there were NO manager business cards so I could escalate my concern either.
Loretta L Coplin
tried the new strawberry funnel cake with no coffee &it was good
Minnie Latag-dela Pena
Love their cake pops and of course! Their hot coffee
Rude and lazy. There is no need to give a random customer attitude just because of the drink I order. AN ICED LONDON FOG TEA LATTE..... 3 ingredients in the drink btw... if there was an option to do 0 stars, I would.
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would. This location has the worst customer service & the attitudes of the employees doesn't help. The older woman in the morning, with silver hair (Angie) SHOULD NOT be working if she's so miserable! Always seems bothered and hardly reaches her arm out the window to give you to the drink! I had to stretch as far as I possibly could, almost dropping the drink. Like you can't bring the drink to the customer a little closer! It is an action meant to be inconsiderate. Even her tone when she speaks is not customer friendly at all! Gives a terrible name and representation of Starbucks! Many of my friends, family and I have started using the other location on Acorn. Maybe you guys need to get some training techniques from them ?
That lady with the silver hair bogus for no reason. Always having an attitude and giving you bad looks. When I received my drinks from her I could tell she doesn’t care and handed me the 2 drinks almost dropping them I literally had to catch them from her. Honestly go to the location down the road in Lake in the Hills. Or just go to Target. I didn’t pay for attitude just a drink.
Atmosphere: 1
Food: 1
Service: 1
Slow and bad attitude.
Atmosphere: 4
Food: 4
Service: 1
Was charge for light an extra 1.10 and there no sign of this notice!! last week I was there and asked for light and was told that they were going to put less liquid? Trina the manger need to put a notice up for these changes. because all the other starbucks are not doing these changes Avoid this starbucks!! Plus the girls working there don't know how to communicate and thier customers service sucks!
Atmosphere: 1
Food: 1
Service: 1
Charges for light ice. Too expensive already, doing my Dunkin run now
Ordered a simple Hot Vanilla Latte. And it came cold, no ice, just cold. Don't really know how you mess that up.
Atmosphere: 2
Food: 1
Service: 1
Nikki is such a great worker! So kind and pleasant! More workers should be like her! I was parched and she made mine and the girls drink behind me quickly and it was delicious. Thank you so much!
I just visited this Starbucks location, The girl working (Gianna) was extremely rude from the start. Then she was even worse after she messed up my drink. Just a dirty look a horrible attitude. Customer service isn’t the job for everyone obviously.
I visited this Starbucks on Saturday, I never experienced such bad customer service in my life! The person who was preparing my coffee was extremely rude to me and threw my sandwiches on the table without saying nothing, she gave me Attitude and told me to “stop talking” when I was placing my order because she couldn’t enter it to her system, even the customer who was standing behind me told me that she is super rude and asked what is her problem, Not recommending!!!!
Restaurantji Recommends
Our drinks were made promptly and staff is always friendly. It is a convenient location and recently remodeled.
Delicious refreshing refreshers
Terrible customer service.\ \ I went to buy a coffee but my 10 days newborn baby started crying so I went to a quiet corner and started preparing a formula bottle for her. Suddenly BEN, a Starbucks employee, was very rude and started yelling that we could not stand there. Seriously… what could I do? My baby was crying and I honestly wanted to have a coffee after. I am never going back to that Starbucks. Additionally, there were NO manager business cards so I could escalate my concern either.
tried the new strawberry funnel cake with no coffee &it was good
Love their cake pops and of course! Their hot coffee