Baskin-Robbins

12150 S Cicero Ave, Alsip
(708) 824-9744

Recent Reviews

damien goods

Needed my coffee & an apple fritter.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Lee Voided

I purchased 2 scoops of Rainbow sherbet from this location. The sherbet was old and contained ice crystal's. This is not my first dissatisfaction with this location.

Atmosphere: 3

Food: 1

Service: 3

Jaime K.

Stopped here the day after a funeral and they didn't have peanut butter and chocolate ice cream, I lost my ish and cried like a damn little girl... the guy helping me encouraged me to let it all out, and I did!!! I hadn't really cried at the funeral and hadn't had any time to myself for DAYS! I just lost it!! He felt so bad he went to the back and got a brand new thingy out!!!! I was so thrown off (and soooooooooo thankful (still crying) didn't get his name or even keep my dang receipt!!! Thank you mister blue hair!!!!

Ashley P

They're always out of ice cream flavors. So much for "31 flavors" lol. I don't understand it. They proceed to blame the previous shifts for not having the ice cream available. This is a continuous problem with this location.

Chanel P.

During the day shift, beverages are made correctly. Night shift is different. Wasted $

WHEELDEAL FOR U

Don't have much to say. 1 star

Anjelica Clark

They don't know how to cook bacon but other than that it was fine they are least tried to a second time but the Bacon was still soft after cooking longer. But it's fast food so you get what you pay for

Chanel Pearson

During the day shift, beverages are made correctly. Night shift is different. Wasted $

Taylor Ellis

They don’t have anything they advertise on the website, tried to order like 5 different things and they only had one. How don’t you have birthday cake? Lol

Benny M

Went back in October and opened a complaint and still haven’t heard back from the location. I went in to order pints bc I had a tmobile reward but then they didn’t have what I wanted. I asked about packing me one fresh but then they didn’t have the right size container. I asked can you just put the size I want in the bigger container and was told no. I ordered the bigger size and then saw the employee out their gloves on and opened the case to grab the ice cream container. He then proceeded to touch his mask while he was scooping my ice cream. While he was doing this he used the same gloved hand that he used to touch the scooper, the case, the ice cream container and his mask to push the ice cream down in my container. Disgusting. I want to back would give 0 stars if I could. 3 months and no one addressed my concern or tried to reach out to me.

Benito M.

Went back in October and opened a complaint and still haven't heard back from the location. I went in to order pints bc I had a tmobile reward but then they didn't have what I wanted. I asked about packing me one fresh but then they didn't have the right size container. I asked can you just put the size I want in the bigger container and was told no. I ordered the bigger size and then saw the employee out their gloves on and opened the case to grab the ice cream container. He then proceeded to touch his mask while he was scooping my ice cream. While he was doing this he used the same gloved hand that he used to touch the scooper, the case, the ice cream container and his mask to push the ice cream down in my container. Disgusting. I want to back would give 0 stars if I could. 3 months and no one addressed my concern or tried to reach out to me.

Joy

Love it!!!♡♡

Tony Denys

Great drinks and the expected assortment of baked goods and sandwiches.

Jim Jones

I went there on 2 separate occasions and they didn’t have shakes.

P. Koehler

My grandson and I like this place. They are always nice to us. They get our orders correct. It's with the product I have problems.I have 3 issues with this location.First - the price, way to high.Second - if they make a mistake they try really hard to make it your (my) fault. Things go wrong, they should just accept fault.Third - frequently their doughnuts have gotten hard and they are still selling them.STOP, after so many hours you know they don't last that long.They cost way to much to eat hard.It is a big treat to go get doughnuts, milk and vanilla chai. It's when we buy more than 2 doughnuts we run into trouble. The take home orders. When we sit down in here no problem, we have a great time. Nice environment for a talk and visit.I feel, They need to have the doughnuts delivered twice a day not once. As for sandwiches I have never gotten a bad one here, they are always correct.

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