I have been a regular customer at this Taco Bell location and have consistently had positive experiences. The staff at the window has always been friendly and welcoming, making my visits enjoyable. The food is consistently good and I appreciate the quick service. I would definitely recommend this Taco Bell to others looking for a satisfying fast food experience.
Went to grab some late night grub and stopped at this location on Landmark. My crispy cantina taco combo was terrible, taco were in pieces they left out the chips and cheese. My combo was not boxed properly. The zesty cheese potatoes were old and cold, and the 3 cheese chicken flatbread was cold with only 3 small pieces of chicken in the tacos. Service was horrible and George the so-called active manager was rude and unhelpful. When I called to inform management (George) showed no concern nor urgency in helping to fix my almost $30 order that was by far the worst experience I ever endured... only thing that was satisfying was the foundation drinks!
Atmosphere: 1
Food: 1
Service: 1
Candy Meschke
The girl at counter was so sweet, thoughtful and kind.
Atmosphere: 5
Food: 5
Service: 5
Tyler
Missing food, food not made correctly or as ordered, was asked to back up in drive through to help their timer and waited 15 mins for an online order, but then was missing 3 items I ordered.
It's Taco Bell....why are you reading a review on Taco Bell?
Atmosphere: 1
Food: 3
Service: 1
kevin scott
Never again. You have place your own order inside. What a joke. Freaking COVID is gone.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mexican Pizza, Taco
caley hitt
This food is poison. I ate here for an early dinner at 4pm today and ended up in the bathroom 4+ times. The meat was metallic tasting.
Atmosphere: 2
Food: 1
Service: 2
KrystleCrimson Costello
2 of the items my husband and I ordered was wrong. When I took them back into the lobby the woman that was working the register and drive through took my two items added what was originally supposed to be on them and handed them back to me. Did not make them fresh the woman that was making the food said "that she did Fing put sour cream and cheese on it", which she did not, and when I told her that there was not supposed to be lettuce on one of the items she said "that's what the order says" I have NEVER had such bed service at a Taco Bell in my life. NEVER again will I go to the Alton, IL location.
Atmosphere: 3
Food: 3
Service: 1
Heather Cottner
I shall invite you on a journey of sorts, more like a quest...an EPIC quest in search of deliciousness if you will...If I could give a BAZILLION stars I would without hesitation! Our EPIC QUEST into getting breakfast burritos began about 4 days ago when I made a magic mobile order. Unfortunately, due to a medical emergency (it was dragons I swear!) we were late in picking up & they had run out of all the good breakfast bits (totally?fault), so the General Manager, Angie T, had asked if we wanted something else (lunch wise) or just to come back the next day which we chose the next day breakfast...cuz THEY ARE THAT AMAZING!FF to the next morning, we were cutting it close (abt 10:50am) & unfortunately the guy who was right in front of us had JUST bought out all the sausages & bacons.Breakfast DENIED ?So we decided they needed a break from us going up there every day & our subsequent sadness at not getting this deliciousness.Then this morning...the dark clouds parted with a glorious beam of light from the heavens & I swear I heard angelic voices singing me on to Journey's "Don't Stop Believing!" and I KNEW today WAS THE DAY!Breakfast Burritos WERE ALMOST IN OUR GRASP!We rode our trusty steed, Honda Civic through the perilous Le'Traffiq to FINALLY arrive at the much desired destination.Our EPIC JOURNEY finally came to a glorious & triumphant end with the ever gracious & brilliant Angie T & her equally outstanding crew & they went ABOVE & BEYOND in their bada$$ery.Our appetites for breakfast burritos have finally been satiated & OMG they are SOOOOO delicious.So thank you Angie & morning crew of Taco Bell for making our quest one for the books! You guys were brilliant!!Now, on to fight more of those pesky dragons! Huzzah!And I hope you enjoyed my review as much as I enjoyed these burritos.
Atmosphere: 5
Food: 5
Service: 5
Hunter Houseman
Inside tables are dirty customer service is horrible no one working the counter no one working the drive through. And no one else is in
Drive thru gave wrong items AGAIN after placing order in app. Drive thru guy said welcome & then listed a ton of things they were out of. This place is always out of several things. Badly managed & no attention to detail. Ive had several bad experiences here. Not coming back. Going to Homer Adams location its tons better.
Atmosphere: 1
Food: 2
Service: 1
Dalton A.
Says it's open at 7AM as confirmed by business online, showed up at 7:30a just to be told it's not open. Has happened numerous times, hours should be updated to match actual starting time.
Christina B
Constantly short-staffed, never put enough sauce on tacos it's
Atmosphere: 1
Food: 1
Service: 1
Jim Bedrosian
Front door is ALWAYS locked you never know if f it’s open, today it’s not open, treat your people better Taco Bell maybe they will want to work!!
Jeanell Barbosa
This is the worst taco bell I've ever had. I've been to this location many times and it just gets consistently worse. The chips taste toxic. Like literal chemicals every time. So do the beans. The burritos are dry missing items and basically look like they were rolled by a racoon. Don't waste your time or money on this place. It's inedible.
I have been a regular customer at this Taco Bell location and have consistently had positive experiences. The staff at the window has always been friendly and welcoming, making my visits enjoyable. The food is consistently good and I appreciate the quick service. I would definitely recommend this Taco Bell to others looking for a satisfying fast food experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quesadilla, Crunchwrap Supreme, Soft Taco
Went to grab some late night grub and stopped at this location on Landmark. My crispy cantina taco combo was terrible, taco were in pieces they left out the chips and cheese. My combo was not boxed properly. The zesty cheese potatoes were old and cold, and the 3 cheese chicken flatbread was cold with only 3 small pieces of chicken in the tacos. Service was horrible and George the so-called active manager was rude and unhelpful. When I called to inform management (George) showed no concern nor urgency in helping to fix my almost $30 order that was by far the worst experience I ever endured... only thing that was satisfying was the foundation drinks!
Atmosphere: 1
Food: 1
Service: 1
The girl at counter was so sweet, thoughtful and kind.
Atmosphere: 5
Food: 5
Service: 5
Missing food, food not made correctly or as ordered, was asked to back up in drive through to help their timer and waited 15 mins for an online order, but then was missing 3 items I ordered.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Quesadilla, Mexican Pizza, Steak Quesadilla
It's Taco Bell....why are you reading a review on Taco Bell?
Atmosphere: 1
Food: 3
Service: 1
Never again. You have place your own order inside. What a joke. Freaking COVID is gone.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mexican Pizza, Taco
This food is poison. I ate here for an early dinner at 4pm today and ended up in the bathroom 4+ times. The meat was metallic tasting.
Atmosphere: 2
Food: 1
Service: 2
2 of the items my husband and I ordered was wrong. When I took them back into the lobby the woman that was working the register and drive through took my two items added what was originally supposed to be on them and handed them back to me. Did not make them fresh the woman that was making the food said "that she did Fing put sour cream and cheese on it", which she did not, and when I told her that there was not supposed to be lettuce on one of the items she said "that's what the order says" I have NEVER had such bed service at a Taco Bell in my life. NEVER again will I go to the Alton, IL location.
Atmosphere: 3
Food: 3
Service: 1
I shall invite you on a journey of sorts, more like a quest...an EPIC quest in search of deliciousness if you will...If I could give a BAZILLION stars I would without hesitation! Our EPIC QUEST into getting breakfast burritos began about 4 days ago when I made a magic mobile order. Unfortunately, due to a medical emergency (it was dragons I swear!) we were late in picking up & they had run out of all the good breakfast bits (totally?fault), so the General Manager, Angie T, had asked if we wanted something else (lunch wise) or just to come back the next day which we chose the next day breakfast...cuz THEY ARE THAT AMAZING!FF to the next morning, we were cutting it close (abt 10:50am) & unfortunately the guy who was right in front of us had JUST bought out all the sausages & bacons.Breakfast DENIED ?So we decided they needed a break from us going up there every day & our subsequent sadness at not getting this deliciousness.Then this morning...the dark clouds parted with a glorious beam of light from the heavens & I swear I heard angelic voices singing me on to Journey's "Don't Stop Believing!" and I KNEW today WAS THE DAY!Breakfast Burritos WERE ALMOST IN OUR GRASP!We rode our trusty steed, Honda Civic through the perilous Le'Traffiq to FINALLY arrive at the much desired destination.Our EPIC JOURNEY finally came to a glorious & triumphant end with the ever gracious & brilliant Angie T & her equally outstanding crew & they went ABOVE & BEYOND in their bada$$ery.Our appetites for breakfast burritos have finally been satiated & OMG they are SOOOOO delicious.So thank you Angie & morning crew of Taco Bell for making our quest one for the books! You guys were brilliant!!Now, on to fight more of those pesky dragons! Huzzah!And I hope you enjoyed my review as much as I enjoyed these burritos.
Atmosphere: 5
Food: 5
Service: 5
Inside tables are dirty customer service is horrible no one working the counter no one working the drive through. And no one else is in
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive thru gave wrong items AGAIN after placing order in app. Drive thru guy said welcome & then listed a ton of things they were out of. This place is always out of several things. Badly managed & no attention to detail. Ive had several bad experiences here. Not coming back. Going to Homer Adams location its tons better.
Atmosphere: 1
Food: 2
Service: 1
Says it's open at 7AM as confirmed by business online, showed up at 7:30a just to be told it's not open. Has happened numerous times, hours should be updated to match actual starting time.
Constantly short-staffed, never put enough sauce on tacos it's
Atmosphere: 1
Food: 1
Service: 1
Front door is ALWAYS locked you never know if f it’s open, today it’s not open, treat your people better Taco Bell maybe they will want to work!!
This is the worst taco bell I've ever had. I've been to this location many times and it just gets consistently worse. The chips taste toxic. Like literal chemicals every time. So do the beans. The burritos are dry missing items and basically look like they were rolled by a racoon. Don't waste your time or money on this place. It's inedible.
Atmosphere: 1
Food: 1
Service: 1