Mugs Pizza & Grill

1350 E Rand Rd, Arlington Heights
(224) 735-7330

Recent Reviews

Keith A

Great Pizza and Ribs. Everything else is very average.

Atmosphere: 3

Food: 4

Service: 4

Russ Antrim

Menu items seems to be hit or miss. They can make a mean Hawaiian but stuff like wings and onion rings get overcooked. Calamari was a mistake. Stick to the pizza and you’ll be good!!!

Atmosphere: 3

Food: 3

Service: 3

Beth Warren

First time stop at Mugs. I was craving a Hot Dog! It was delicious & they're hand cut fries were seriously so good!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicago-Style Hot Dog, Fresh Cut Fries

Joanna Salazar

This restaurant is trash.Last time coming here Kostas 10 times better!

Donald

Order to beef sandwich the beef was old smelled I called the manager could care less I would never go back there again and I warned everybody else don't go

Atmosphere: 1

Food: 1

Service: 1

Shanti Taylor

Very good food and fast service.Definitely recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Fresh Cut Fries

Joe Tamosaitis

Was little excited to see Mugs nearby when I was out working as I used to order pizza from the Crystal Lake location. Maybe they are not the same though? Pizza was fresh and hot but lacked any kind of real flavor. Pretty let down, I’ve had better gas station pizza. Oh well.Parking: On site parking

Atmosphere: 3

Food: 2

Service: 4

Rene Ramirez

They had me waiting for 2 hours, I called asking when was I going to get my order and they told me it was on the way and I waited one more hour and still didn’t come so I called again and I asked to cancel my order and they told me if I was going to cancel it I wouldn’t be able to order from their store ever again.

Atmosphere: 1

Food: 1

Service: 1

Efren Herrera

Bro every time I come to this place it never disappoints whether morning or night , I just had to post this time because of how great the damn burger looks and they always look like this , must try for anyone.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Fresh Cut Fries

David Grein

Awesome frys...good hot dog!!! Months later still very good!!!! I got a fresh bun today!!! Fries are incredible!!!!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicago-Style Hot Dog, Sport Peppers, Gyro

Sheldon Anderson

Soggy pizza ?

Atmosphere: 3

Food: 3

Service: 4

Kathleen Van Bogaert

I have yet to have a bad order. Stuffed pizza, Salad, Potato Skins, Fries, Eggplant Parm, Fried Chicken, Rib tips and on and on ALLLLLL were great!

Atmosphere: 4

Food: 4

Service: 4

DeWayne armstrong

I would never buy anything from this place ever again.. About a pizza that I told them. I did not want onions on. And they still put it on there. So I tried to give it back he told me no smh.

Food: 1

Service: 1

Nancy Journet

Disappointed with my 2 piece BBQ chicken dinner tonight. The drumstick and thigh were the size of the dinner roll that came with the dinner. Thank goodness, I actually found it comical, wasn’t starving, and my fiancé shared his food with me.

Michael

Horrible service!!My wife who had just given birth placed an order that was supposed to be delivered in 30 minutes, we waited for 45 minutes and nothing, when we called them they said that the order wasn’t placed and a new car will deliver in 30 minutes.Well 30 minutes passed and nothing again, so we called in to cancel and the person on the phone said “oh it was delivered to the wrong address if you want you can place the order again and receive it in 40 minutes”Never ordering from here again.

Service: 1

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