Starbucks

1808 S Arlington Heights Rd, Arlington Heights
(847) 640-2779

Recent Reviews

Даша Назарук

SuperParking: Cool

Atmosphere: 5

Food: 5

Service: 5

miami0524

Great crew here in the weekend morning

Atmosphere: 5

Food: 5

Service: 5

Dylan Williams

Better than average Starbucks with a surprisingly nice interior. Definitely one of the fancier ones I've been to.Drink quality was about the same I'd expect from any other Starbucks, so pretty good

Atmosphere: 5

Food: 4

Service: 4

Lexi Creighton

very unimpressed with the customer service. Placed a mobile order at 8:55 am estimated time was 9:29(?) after waiting a good 15 minutes I asked the gentleman if I could at least cancel my order as I was in a hurry. ‘No problem I’ll go ahead and cancel it for you’ great thank you!Figured I’d just get my order canceled and then come back a little later. Come back 2 hours later as my order was never canceled thinking I could just come and get my order now that they are not busy. Unpleasant chubbier white gentleman told me he would refund me, I said no no need for that if still like my order please! He asks for the name for the order I show him my name and receipt and he goes to look for my order at the mobile order station (keep in mind my coffee has been sitting there getting watered down for over 2 hours now) he tells me “it’s right here….”Very condescending I say “okay well it was supposed to be canceled, per the previous gentleman. Has it been sitting here for 2 hours now?”He just says again “it’s right here you just have to actually look”Extremely rude. Not what I was asking, you’d think you’d apologize and maybe remake the drink since you guys weren’t able to fulfill the order previous and I had CONFIRMED with the previous associate that it would be canceled.Extremely rude and immature behavior by both these male associates. I should have gotten names. I will call back and ask for names. Or I will personally come in again and request names.Being someone who has previously worked in customer service, that was disgusting and store manager should really maybe do some retraining on basic customer service skills if you are going to have these guys serving the public.Not a good look lol

Atmosphere: 1

Food: 1

Service: 1

Jonathan Kye

My girlfriend and I went on Sunday and ordered their lavender/matcha latte and their cold almond milk honey latte. Granted they were busy and mentioned the wait time (which we were okay with), but they didn't execute on either of these at all. The matcha drink tasted nothing like matcha and was just sweet lavender and the honey latte tasted like milk.

Atmosphere: 3

Food: 1

Service: 3

anthony wen

Wrong

Atmosphere: 1

Food: 1

Service: 1

Hunting Gnu

They spent most of their time talking, got the sizes wrong, and while yes, you get things wrong sometimes, I expect it to he right when it takes 16 minutes for two drinks.

Atmosphere: 5

Food: 2

Service: 1

Richard Benavides

Great place to meet a friend to catch

Atmosphere: 5

Food: 5

Service: 5

Josh Litwin

This has got to be the slowest Starbucks I have ever been

Atmosphere: 3

Food: 4

Service: 1

Anais Maljan

Always been a drive thru experience. The line is usually long but fast moving. Service is always friendly, even when my boyfriend is tired and mumbling his order because he needs his coffee. Thanks for being kind guys.

Food: 5

Service: 5

Kng

Bad service. Barista name Mikio. He is so rude guyI waited 23 min.l

Katie Wanda

Very quick service and nice friendly

Atmosphere: 5

Food: 5

Service: 5

Rose Mandolini

It was the nicest starbucks i've been to in a long

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sous Vide Egg Bites

Katrina Maktaz

This is definitely the best starbucks in the area. Workers are extremely kind and lots of study space. 5 +

Atmosphere: 5

Food: 5

Service: 5

Jenna’s Positivity

Today I bought two brown sugar shaken espresso‘s for almost $16. But what I got is not brown sugar shaken espresso it’s more like cold brew with oat milk like I’m paying money for not what I want at the end. Please fix it I want to pay for quality of my drink it’s big amount of money for a drink OK, so please make it

Atmosphere: 1

Food: 1

Service: 1

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