Baskin-Robbins

1255 N Farnsworth Ave, Aurora
(630) 898-7000

Recent Reviews

tahi loza

What kind of baskin Robbin’s doesn’t have mangonada ingredients if I could I’d give it 0 stars the cravings are insane and all I wanted was a damn

Atmosphere: 1

Food: 1

Service: 1

Arun Reddy

One of the worst basket roobins have never ever seen very bad customer experience they don't know what they have in the store

Dena S

Zero customer service, waited so long and at the time of our order they charge a 1doller for cup of water !

Jacob Masini

I guess I ordered too many things and they didn't feel like making them, so they just said they are out of everything I ended up with nothing. I do not know how they are still operating, since reviewers with similar experiences seem to go back 5 years now.

Alise

Went through the Baskin-Robbins on Farnsworth wait about 10 to 15 minutes to place my order some random guy walked up as I'm placing my order walked up to the teleprompter started saying slurs into the intercom the lady who was working thought it was me when it was a dude's voice! refuse to serve me and my 5 year old son and they were out of his ice cream and when I pulled up to the window to explain to her that she had random people walking up to her teleprompter she just refused to serve me or did not even want to address it or open the window. Very unprofessional I will never be referring anyone to that place me and my son went down the road and ordered a strawberry milkshake from McDonald's what is that Baskin-Robbins even doing open if they refuse to serve people and they got random strangers coming to their drive-thru. It was very scary and upsetting for my son and I will no longer be going to this location or referring anyone!!!!!

Aries Stark

Do NOT go here. They will over charge you shamelessly for their cakes! $8 extra for a tiny cake. Online it showed $8 less for the same location! Got 1/3 sheet with the next size up price! Buyers beware. Bad business!

Chimi Churi

I guess I ordered too many things and they didn't feel like making them, so they just said they are out of everything I ended up with nothing. I do not know how they are still operating, since reviewers with similar experiences seem to go back 5 years now.

Lluvia Juarez

There is this one rude lady that don’t like to work instead she will send the wrong order even after she has been told that its wrong. She always blames the customer for “ordering wrong” when I always order the same I only get it wrong from her.

Karan Gupta

My order (through door dash) was missing an item and they messed up the second item. I tried calling them but they never answer. Left then a VM and still waiting to hear back.

Harry Sidhu

Great service.

Devin

the nice staff aloud me and my beautiful girlfriend to order ice-cream via walk-up, since the inside was closed. They Treated the situation with excellent care aswell as discussed with us the multiple flavors that they offered. This experience was great to end our date night. Will deffinetly be coming back.

Rosie Fernandez

Went to the drive thru and they told me they weren’t taking any orders and to leave and I heard laughing in the background. I NEVER leave reviews but this place is the absolute worst and by looking at their recent reviews, I would say others agree with me. Hire better employees.

Obdulio Bravo

The best

Jon Patel

Worst Baskin Robbins. They don’t have anything from the menu except few regular ice creams. The lady said you have to wait because I’m the only person who’s taking and making orders, very rude terrible customer service.

A Google User

Great service.

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