This is by far the WORST location I have ever ordered from!! Most of the staff are very rude, especially the one lady in the front who seemed like she was having a really bad day. I ordered a cookie and when the oven was beeping, the staff let it sit there for over a minute while they kept talking and all the chocolate was melted. I would understand if it was busy but I was one of the only ones in the store. The one time I went through the drive thru what may have been the manager practically threw my hot drink at me and I almost spilled it so they can keep the line moving. Don’t waste your time here every Naperville location has the nicest staff!
Service: 1
Eric Gehrke
Every time I come into this place I’m extremely disappointed at the lack of manners and etiquette that the staff at the inside front desk has. Today was no different.They never say thank you. When I say thank you, because I was raised right, the employees say nothing. I will never come back to this place or any Starbucks.With prices being so high and plenty of places to get coffee, I choose not to come to such an arrogant place whose employees can’t even show a little decency and respect and appreciation.
Atmosphere: 3
Food: 2
Service: 1
Iesha Walker
Came to this restaurant this afternoon to get 2 Venti Honey Citrus Mint teas. There was no sleeve on both of the cups and when I touched it my fingertips got burnt very badly and instantly swollen up and I dropped.both cups due to it. They offered to replace my drinks and told me to call corporate for the rest.
Atmosphere: 1
Food: 1
Service: 1
Erin Kastengren
6/10 leg room. Could be better. Do not go between 2-5 pm because it's right next to a school.
Atmosphere: 3
Food: 3
Service: 4
Jorie Johnson
One of the worst Starbucks in the area. Consistently VERY slow and worse, baristas convey a "just can't be bothered" attitude.
Atmosphere: 3
Food: 4
Service: 1
Vidi Sosa
I ordered chestnut praline it had different color and cinnamon in it I usually order this and have never received it like the one today it's supposed to be white i waited so long in the drive thru and taste like watered down
Food: 1
Service: 2
Deborah Guerra-Sievers
Great as always, but busy at 5pm. I ordered a venti hot cocoa, but they didn't ask if I wanted whip cream ?
Atmosphere: 5
Food: 5
Service: 5
Jake Sanders
Coffee was good, just wish they'd stir it instead of having syrup for the last quarter of your drink.
Food: 3
Service: 4
Samantha B
Staff here are so welcoming. Even when people treat them terribly (which is more often than it should) they keep their cool. They greet you as you come in, are surprised when you ask for recommendations, and enjoy jamming to their music.
Atmosphere: 4
Food: 4
Service: 5
Tim Smith
Rudest people Here Slow Mexican trow star at me rude staff ????? whoululet recommended this Starbucks Wrost out of them all ones who work here Are Slow And don't know how do there Job lazy idiots here don't Go this Gay Starbucks unless you want deal with A gay poor attitude idiots ???? suck Here Wrost Starbucks idiots ???? and gross bugs here it gross here's bugs gross ? ??? Wrost Starbucks idiots ?
First Starbucks where prices on the board were wrong. When you are about to pay then you realize . Also, they do not write names on the coffee cup. So if you missed your name call you can just be standing there waiting for your coffee.
Atmosphere: 3
Food: 2
Service: 2
Dudy
I am from Europe and I never see Starbucks with drive window. I think, it's good idea for feature. So happy have this experience.The baristas are always fast and friendly.
Cvetteo LLC
My order Oleato Latte with oatmilk. Why did you add nut syrup? Why did you do this? I didn't ask to do this!!! ?????
Service: 1
Clarice Warren
Never gets a order right. Today I even went back in to get it corrected and it was wrong the second time.
Atmosphere: 1
Food: 1
Service: 1
Mariana “Luna” Saa
I stop here to get my coffee before work, the 3 times that I have stop here I had a bad experience first time I ask for a iced chai with almond milk because my lactose intolerant and the gave a iced matcha with regular milk I thought I order a matcha cuz some times I like matcha but no when I checked the label it said chai they put the label in the wrong drink, second time I actually order a iced matcha latte I customize it adding white mocha sauce and they put chocolate sauce instead it look gross and they didn’t want to make it right, and the 3rd time was yesterday they were just talking and playing to each other instead of doing their job I have to wait over 20 minutes for 1 drink
This is by far the WORST location I have ever ordered from!! Most of the staff are very rude, especially the one lady in the front who seemed like she was having a really bad day. I ordered a cookie and when the oven was beeping, the staff let it sit there for over a minute while they kept talking and all the chocolate was melted. I would understand if it was busy but I was one of the only ones in the store. The one time I went through the drive thru what may have been the manager practically threw my hot drink at me and I almost spilled it so they can keep the line moving. Don’t waste your time here every Naperville location has the nicest staff!
Service: 1
Every time I come into this place I’m extremely disappointed at the lack of manners and etiquette that the staff at the inside front desk has. Today was no different.They never say thank you. When I say thank you, because I was raised right, the employees say nothing. I will never come back to this place or any Starbucks.With prices being so high and plenty of places to get coffee, I choose not to come to such an arrogant place whose employees can’t even show a little decency and respect and appreciation.
Atmosphere: 3
Food: 2
Service: 1
Came to this restaurant this afternoon to get 2 Venti Honey Citrus Mint teas. There was no sleeve on both of the cups and when I touched it my fingertips got burnt very badly and instantly swollen up and I dropped.both cups due to it. They offered to replace my drinks and told me to call corporate for the rest.
Atmosphere: 1
Food: 1
Service: 1
6/10 leg room. Could be better. Do not go between 2-5 pm because it's right next to a school.
Atmosphere: 3
Food: 3
Service: 4
One of the worst Starbucks in the area. Consistently VERY slow and worse, baristas convey a "just can't be bothered" attitude.
Atmosphere: 3
Food: 4
Service: 1
I ordered chestnut praline it had different color and cinnamon in it I usually order this and have never received it like the one today it's supposed to be white i waited so long in the drive thru and taste like watered down
Food: 1
Service: 2
Great as always, but busy at 5pm. I ordered a venti hot cocoa, but they didn't ask if I wanted whip cream ?
Atmosphere: 5
Food: 5
Service: 5
Coffee was good, just wish they'd stir it instead of having syrup for the last quarter of your drink.
Food: 3
Service: 4
Staff here are so welcoming. Even when people treat them terribly (which is more often than it should) they keep their cool. They greet you as you come in, are surprised when you ask for recommendations, and enjoy jamming to their music.
Atmosphere: 4
Food: 4
Service: 5
Rudest people Here Slow Mexican trow star at me rude staff ????? whoululet recommended this Starbucks Wrost out of them all ones who work here Are Slow And don't know how do there Job lazy idiots here don't Go this Gay Starbucks unless you want deal with A gay poor attitude idiots ???? suck Here Wrost Starbucks idiots ???? and gross bugs here it gross here's bugs gross ? ??? Wrost Starbucks idiots ?
Restaurantji Recommends
First Starbucks where prices on the board were wrong. When you are about to pay then you realize . Also, they do not write names on the coffee cup. So if you missed your name call you can just be standing there waiting for your coffee.
Atmosphere: 3
Food: 2
Service: 2
I am from Europe and I never see Starbucks with drive window. I think, it's good idea for feature. So happy have this experience.The baristas are always fast and friendly.
My order Oleato Latte with oatmilk. Why did you add nut syrup? Why did you do this? I didn't ask to do this!!! ?????
Service: 1
Never gets a order right. Today I even went back in to get it corrected and it was wrong the second time.
Atmosphere: 1
Food: 1
Service: 1
I stop here to get my coffee before work, the 3 times that I have stop here I had a bad experience first time I ask for a iced chai with almond milk because my lactose intolerant and the gave a iced matcha with regular milk I thought I order a matcha cuz some times I like matcha but no when I checked the label it said chai they put the label in the wrong drink, second time I actually order a iced matcha latte I customize it adding white mocha sauce and they put chocolate sauce instead it look gross and they didn’t want to make it right, and the 3rd time was yesterday they were just talking and playing to each other instead of doing their job I have to wait over 20 minutes for 1 drink
Atmosphere: 3
Food: 1
Service: 1