Steak 'n Shake

4333 Fox Valley Center Dr, Aurora
(630) 585-0730

Recent Reviews

Awful_ Unicorns

Second time I've come here and they're not open when they say. They need to change their hours if they're not gonna be there when they claim to be open.

Atmosphere: 1

Service: 1

D N

Just a fast food spot

Isabel Gutierrez

Floor dirty and sticky. Ordering kiosk is confusing, no one at front counter very impersonal interaction. Coke selection not working in soft drink machine. Will not go there again.

Atmosphere: 1

Food: 4

Service: 3

Cathie Markham

Very sad- it’s been a long time since I’ve been here, but sad it’s dirty, totally serve yourself. Used to be a fun place to come to. Food was good.

Atmosphere: 2

Food: 3

Service: 2

Rachael R

Hot and fresh. Staff was not very friendly but we did receive order quickly .

Atmosphere: 5

Food: 5

Service: 5

Joe Wiencek

would give zero stars if i could. i use to come as a kid and this would be the best reaturant with the happiest staff now its the most depressing and dirty place ever with two staff

Atmosphere: 1

Food: 2

Service: 1

S B

Its Friday night at 9pm. There are 2 tables and us. No server's only a machine. No one acknowledged us. The restaurant is dirty. I mean gross. No one has cleaned any tables. The floor is sticky. Bathroom has urine all over the floor. Ordered shakes only. They were ok. Not the normal quality. Came here instead of Denny's. I made the wrong choice.

Atmosphere: 1

Food: 3

Service: 1

Nancy Avalos

Not to return quite dirty the manager eating instead of cleaning totally disgusting no clean tables fatal

Atmosphere: 1

Food: 2

Service: 2

Rondan Campbell

My favorite chili, also love Frisco burger.

Chris

Ordered singles with cheese plain. What do I get…doubles with ketchup ?

Atmosphere: 1

Food: 1

Service: 1

Myah Harnesk

I waited 30 minutes for my meal because there was only ONE worker!!! I finally got my food and I had ordered a milkshake as well, and the milkshake wasn’t even done! He said he would go make it right then, 10 minutes later I go back up there to get my shake, but guess what, he said he would go make it right then. I requested a refund because no one should have to wait 40 minutes for a freaking milkshake. I sat to eat my food (with no milkshake), and found a hair in my fries. disgusting. Will never go back.Parking: There were a lot of potholes. There was one by the curb that was ginormous. A child could fall down in it. It’s quite literally a hole.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Double Cheeseburger and Fries with Cheese on Side

Majesty Parker

Young Female cashier/ cook had an evil racist disgusting,vibe,when we came in,I had a bad feeling about her cooking our food and but,overlooked my gut feeling! Worst decision ever,my child got sick ? ! And she charged me for a milkshake I never received! I want a cheese burger rt now, but refuse to ever go back there! I'll just let karma do its thing! She was so freaking fake and wrong.knowing what she did to my child's food! Just hateful! 1 Thing for sure 2 things 4 certain KARMA will never miss?.

Atmosphere: 1

Food: 1

Service: 1

Crystal Fugate

? yum I like the 4.99 meal deals.

Atmosphere: 5

Food: 5

Service: 5

A M

Worst location ever they never take orders. Soooo frustrating

Justyn Frisby

We tried to go through the drive-thru around 6:15 this evening. There were two cars in front of us and 3 behind. We waited for 20 minutes with all the other cars waiting for someone to answer the speaker. No one answered and every car including us pulled away. I went inside to use the kiosk and they had closed those down and despite making direct eye contact with me, the two guys working ignored me. Why 4 hours before closing no one is at the drive thru or allowing you to use the kiosks and therefore having no way to order is beyond me.

Service: 1

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