They had a new waitress that took us in at 8 pm and we didn't realize they were closed. The nice lady still took our order and was super kind enough to keep the place open. Unfortunately due to some family emergency, my husband had to leave and pick up his mother and I was left there, the lady that took our order, I think she was the owner herself, she made me feel comfortable and when I had asked if I could pay now and take the food to go, she was EXTREMELY kind to help me pack up and get checked out. She kept apologizing like it was her fault she was TOO kind. We will be back soon during restaurant hours.Dietary restrictions: They have plenty of vegetarian options and gluten free as well.
Atmosphere: 5
Service: 5
Lily Gamboa
It is small but very delicious, there is no bad dish, I love coming here.
Atmosphere: 5
Food: 5
Service: 5
Jorge Oceguera
Bad customer service, they don't answer the phone, good food.
Atmosphere: 4
Food: 5
Service: 2
Brenda M.
This restaurant isn't as good as I had hoped but not as bad as I feared. So many Chinese restaurants are like this one. It is heavy handed with most sauces gummy and breading very thick and spongy. The egg rolls and rangoon are made with wrappers that are VERY thick so rather than a nice crisp bite, there is a slight exterior crunch followed by a tough chew. Blech. We tried several dishes including sweet & sour chicken, broccoli and beef, sesame chicken and Mongolian beef. I would describe all as, "tolerable." I do NOT recommend it BUT if you really need some Chinese their vegetable fried rice is palatable.
Qasim Imtairah
Their sugar chicken was pretty good. It’s better than most places in Bartlett. Still not as good as the Chinese restaurants I’m used to in the city. But over all I would order from there again.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: General TSO's Chicken
Chris Daniel
Everything was delicious, we'll be back soon!
Atmosphere: 5
Food: 5
Service: 5
Christine M. Kling
Great food!
Steve S
Decided to order a large Curry Chicken for takeout because it has been good here in the past. Got home only to discover that at least 1/3 of the volume of vegetables were crinkle cut french fries instead of oriental veggies. Obviously added as cheap filler. If I wanted to spend $$$ on a large fry I would have gone to McDonalds!
Food: 2
Service: 4
Ron Dow
great food, fair
Atmosphere: 5
Food: 5
Service: 5
Brian B
This is our go to Chinese food restaurant for many years. My wife and I work from home on Fridays so this has become our normal Friday lunch date (take out). I highly recommend the Mongolian beef.
I'm from out of town and got some food yesterday on the advice of a trusted local. The food was delicious and fresh!
Angie Reveron
My family and I have eaten in this place on several occasions, the food is good and we don't have to wait long, for this reason we always leave the restaurant satisfied. But today it was not like that, the boy who attended us at the beginning gave me a very bad gesture when I politely asked if he speaks Spanish (I am a Spanish speaker), however we continued on. We made our order, nothing out of the ordinary, but when we finished and asked for our check, the manager added 18% service to the bill without even asking us (it was just my son, my husband, and me). When we approached her to ask why, she told us that people always come to eat and leave them a tip because they are providing a service. I told her that I always leave a tip, I also work as a waitress and I appreciate the work they do and how important it is for the server but that she should ask us before including the tip and that if she wanted to add it voluntarily it should be for a table larger than 5 people and %15. She proceeded to change the check for the %15 tip and told us in a very rude way that if we didn't want to pay for the service to make a carry out order. I never refused to pay for service, we always pay for service because we are satisfied. but not in this way, we made it clear to her that what she was doing was not legal and that we would pay 15% but keep in mind that what she was doing could bother other people. we ended up walking out of there leaving more money than expected because we honestly didn't want to argue with her anymore or deal with her bad attitude. I don't want to assume that she acted that way because we are Latinos, but what I am sure is that it was a very bad experience and we will not go to this place that we used to recommend to our friends anymore.
Bart Duncan
Restaurant was clean, food served hot, staff was good and nice.
Ranae Feick
Our favorite Chinese food place for quite some time. Food is consistently good and always right on time. Great folks wait on you also.
Atmosphere: 5
Food: 5
Service: 5
William Pflaumer
I moved to gatlinburg tennessee in 2020. I still drive back to silverlake for sesame chicken. I order 8 large orders and take them home and freeze them. Best chinese food in 620 miles from there to silverlake.Kid-friendliness: Best people to deal with thoughtful and kindParking: The owners take great care boxing the order up and bringing it out
They had a new waitress that took us in at 8 pm and we didn't realize they were closed. The nice lady still took our order and was super kind enough to keep the place open. Unfortunately due to some family emergency, my husband had to leave and pick up his mother and I was left there, the lady that took our order, I think she was the owner herself, she made me feel comfortable and when I had asked if I could pay now and take the food to go, she was EXTREMELY kind to help me pack up and get checked out. She kept apologizing like it was her fault she was TOO kind. We will be back soon during restaurant hours.Dietary restrictions: They have plenty of vegetarian options and gluten free as well.
Atmosphere: 5
Service: 5
It is small but very delicious, there is no bad dish, I love coming here.
Atmosphere: 5
Food: 5
Service: 5
Bad customer service, they don't answer the phone, good food.
Atmosphere: 4
Food: 5
Service: 2
This restaurant isn't as good as I had hoped but not as bad as I feared. So many Chinese restaurants are like this one. It is heavy handed with most sauces gummy and breading very thick and spongy. The egg rolls and rangoon are made with wrappers that are VERY thick so rather than a nice crisp bite, there is a slight exterior crunch followed by a tough chew. Blech. We tried several dishes including sweet & sour chicken, broccoli and beef, sesame chicken and Mongolian beef. I would describe all as, "tolerable." I do NOT recommend it BUT if you really need some Chinese their vegetable fried rice is palatable.
Their sugar chicken was pretty good. It’s better than most places in Bartlett. Still not as good as the Chinese restaurants I’m used to in the city. But over all I would order from there again.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: General TSO's Chicken
Everything was delicious, we'll be back soon!
Atmosphere: 5
Food: 5
Service: 5
Great food!
Decided to order a large Curry Chicken for takeout because it has been good here in the past. Got home only to discover that at least 1/3 of the volume of vegetables were crinkle cut french fries instead of oriental veggies. Obviously added as cheap filler. If I wanted to spend $$$ on a large fry I would have gone to McDonalds!
Food: 2
Service: 4
great food, fair
Atmosphere: 5
Food: 5
Service: 5
This is our go to Chinese food restaurant for many years. My wife and I work from home on Fridays so this has become our normal Friday lunch date (take out). I highly recommend the Mongolian beef.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I'm from out of town and got some food yesterday on the advice of a trusted local. The food was delicious and fresh!
My family and I have eaten in this place on several occasions, the food is good and we don't have to wait long, for this reason we always leave the restaurant satisfied. But today it was not like that, the boy who attended us at the beginning gave me a very bad gesture when I politely asked if he speaks Spanish (I am a Spanish speaker), however we continued on. We made our order, nothing out of the ordinary, but when we finished and asked for our check, the manager added 18% service to the bill without even asking us (it was just my son, my husband, and me). When we approached her to ask why, she told us that people always come to eat and leave them a tip because they are providing a service. I told her that I always leave a tip, I also work as a waitress and I appreciate the work they do and how important it is for the server but that she should ask us before including the tip and that if she wanted to add it voluntarily it should be for a table larger than 5 people and %15. She proceeded to change the check for the %15 tip and told us in a very rude way that if we didn't want to pay for the service to make a carry out order. I never refused to pay for service, we always pay for service because we are satisfied. but not in this way, we made it clear to her that what she was doing was not legal and that we would pay 15% but keep in mind that what she was doing could bother other people. we ended up walking out of there leaving more money than expected because we honestly didn't want to argue with her anymore or deal with her bad attitude. I don't want to assume that she acted that way because we are Latinos, but what I am sure is that it was a very bad experience and we will not go to this place that we used to recommend to our friends anymore.
Restaurant was clean, food served hot, staff was good and nice.
Our favorite Chinese food place for quite some time. Food is consistently good and always right on time. Great folks wait on you also.
Atmosphere: 5
Food: 5
Service: 5
I moved to gatlinburg tennessee in 2020. I still drive back to silverlake for sesame chicken. I order 8 large orders and take them home and freeze them. Best chinese food in 620 miles from there to silverlake.Kid-friendliness: Best people to deal with thoughtful and kindParking: The owners take great care boxing the order up and bringing it out
Atmosphere: 5
Food: 5
Service: 5