3 days ago I ordered 2 McChickens and THIS is what I got! A single uncooked fry in not one but BOTH of my sandwiches! I am currently breastfeeding and this could've been a lot worse if I ate the whole thing! Then when I contacted customer service, they said the store would contact me. They haven't yet!!! I'm so disappointed with this store. I worked here 10 years ago and we NEVER had this problem!! I could tell it was done on purpose too! Not cool
Atmosphere: 1
Food: 1
Service: 1
Trey McCoy
Ordered for curbside breakfast. Checked in and waited for 30 minutes as 30+ other drive thru and curbside pickup customers got their food. Finally asked an employee and they said they never got my order (??) It's all through the McDonald's app! After 40 minutes and now waiting for a refund I had to go inside the restaurant where I had to wait another ten minutes or so (while another customer got a refund as well). The manager first did not refund my full amount and had to do another transaction. Waste of my time. I have been a repeat customer here but I will never return.
Atmosphere: 1
Food: 1
Service: 1
Hex Jonson
The manager here is fantastic he always knows when to set my food out for pick up and is always friendly and goes above and beyond for his customers you can tell. He definitely deserves praise and more !
Atmosphere: 5
Food: 5
Service: 5
Karha Ringenberg
Went there after a 12 hour shift- got charged a local fundraiser fee that I wasn't even informed about nor was I even ASKED if I wanted charged for... hope they don't go around doing that with other things to steal money. And then got home and food was literally cold. All of it.
Thomas Smiles
Got the order wrong. Woman at window did not give us a receipt and argued with us. Rude
Atmosphere: 1
Food: 1
Service: 1
Scott Johnson
I stopped by this morning to dine-in & get some sausage biscuits. The girl took my order, and I asked for a cup for some water as well. She told me the total, and I said, "I thought the sausage biscuits were $2.09." She then said the water is $.50. I then politely said that I didn't want the water and I'll have to carry-out. She adjusted the order, and I paid with my McDonald's gift card. I then went to get a couple napkins and I heard someone holler "sausage biscuits x 2", or something to that effect. So I walked over to the counter, but didn't see my order. I waited a minute, then a gentleman asked me if I had been waited on. I told him "yes", and then the girl who waited on me said "His orders' over there!" I looked over to the left and found my order. When I took the bag, the gentleman looked at me and I told him, "Your customer service could have been a lot better when my order was ready." And he said, "Sorry about that." I feel that the girl was mad that I didn't want to pay for water, and then treated me very poorly. At this time I don't wish to go back to this restaurant.
Atmosphere: 4
Food: 4
Service: 1
Noah Hoffman
The workers were giving me back
Atmosphere: 1
Food: 3
Service: 1
Trish Geffre
The food was fresh the restaurant in the cleaning staff is knowledgeable and kindKid-friendliness: They remodel play areas very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Premium Roast Coffee
michael leatherwood
Quick and easy. I'm lovin it!
Service: 5
Recommended dishes: Premium Roast Coffee
Wendi Jennings
Sometimes it's a bit of a wait, but they usually make up for it with super fresh food. People are generally nice here, clean as far as I can tell.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Sundae, Spicy Crispy Chicken Sandwich, Premium Roast Coffee, Big Breakfast with Hotcakes, Mccaf
I had came through drive 1130. Ordered 3 simple items, I got a giant bag of items nothing i ordered, I went back around she proceeded to tell me they are closed and to call back tomorrow for a refund. Just simply lazy. Wrong receipt,wrong order, wrong everything.
Atmosphere: 1
Food: 1
Service: 1
Marlon “Merlin” Williams
The line cook on the burger side had 1 glove one and phone in hand then proceeded to make sandwiches with the gloved and ungloved hand.
Atmosphere: 1
Food: 5
Service: 1
Benjamin “Ben” Hoffman
Good staff and food presentation
Chris B
Every time I stop to get breakfast they tell me the grill is being cleaned and can't serve food!
Raevin A.
The food as well as the customer service was terrible. The fries tasted like they had been sitting there all day. The person at the window continued to slam the window shut without saying a word. She had a horrible attitude the whole time. This is the worst McDonald's I have ever been to.
3 days ago I ordered 2 McChickens and THIS is what I got! A single uncooked fry in not one but BOTH of my sandwiches! I am currently breastfeeding and this could've been a lot worse if I ate the whole thing! Then when I contacted customer service, they said the store would contact me. They haven't yet!!! I'm so disappointed with this store. I worked here 10 years ago and we NEVER had this problem!! I could tell it was done on purpose too! Not cool
Atmosphere: 1
Food: 1
Service: 1
Ordered for curbside breakfast. Checked in and waited for 30 minutes as 30+ other drive thru and curbside pickup customers got their food. Finally asked an employee and they said they never got my order (??) It's all through the McDonald's app! After 40 minutes and now waiting for a refund I had to go inside the restaurant where I had to wait another ten minutes or so (while another customer got a refund as well). The manager first did not refund my full amount and had to do another transaction. Waste of my time. I have been a repeat customer here but I will never return.
Atmosphere: 1
Food: 1
Service: 1
The manager here is fantastic he always knows when to set my food out for pick up and is always friendly and goes above and beyond for his customers you can tell. He definitely deserves praise and more !
Atmosphere: 5
Food: 5
Service: 5
Went there after a 12 hour shift- got charged a local fundraiser fee that I wasn't even informed about nor was I even ASKED if I wanted charged for... hope they don't go around doing that with other things to steal money. And then got home and food was literally cold. All of it.
Got the order wrong. Woman at window did not give us a receipt and argued with us. Rude
Atmosphere: 1
Food: 1
Service: 1
I stopped by this morning to dine-in & get some sausage biscuits. The girl took my order, and I asked for a cup for some water as well. She told me the total, and I said, "I thought the sausage biscuits were $2.09." She then said the water is $.50. I then politely said that I didn't want the water and I'll have to carry-out. She adjusted the order, and I paid with my McDonald's gift card. I then went to get a couple napkins and I heard someone holler "sausage biscuits x 2", or something to that effect. So I walked over to the counter, but didn't see my order. I waited a minute, then a gentleman asked me if I had been waited on. I told him "yes", and then the girl who waited on me said "His orders' over there!" I looked over to the left and found my order. When I took the bag, the gentleman looked at me and I told him, "Your customer service could have been a lot better when my order was ready." And he said, "Sorry about that." I feel that the girl was mad that I didn't want to pay for water, and then treated me very poorly. At this time I don't wish to go back to this restaurant.
Atmosphere: 4
Food: 4
Service: 1
The workers were giving me back
Atmosphere: 1
Food: 3
Service: 1
The food was fresh the restaurant in the cleaning staff is knowledgeable and kindKid-friendliness: They remodel play areas very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Premium Roast Coffee
Quick and easy. I'm lovin it!
Service: 5
Recommended dishes: Premium Roast Coffee
Sometimes it's a bit of a wait, but they usually make up for it with super fresh food. People are generally nice here, clean as far as I can tell.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Sundae, Spicy Crispy Chicken Sandwich, Premium Roast Coffee, Big Breakfast with Hotcakes, Mccaf
Restaurantji Recommends
I had came through drive 1130. Ordered 3 simple items, I got a giant bag of items nothing i ordered, I went back around she proceeded to tell me they are closed and to call back tomorrow for a refund. Just simply lazy. Wrong receipt,wrong order, wrong everything.
Atmosphere: 1
Food: 1
Service: 1
The line cook on the burger side had 1 glove one and phone in hand then proceeded to make sandwiches with the gloved and ungloved hand.
Atmosphere: 1
Food: 5
Service: 1
Good staff and food presentation
Every time I stop to get breakfast they tell me the grill is being cleaned and can't serve food!
The food as well as the customer service was terrible. The fries tasted like they had been sitting there all day. The person at the window continued to slam the window shut without saying a word. She had a horrible attitude the whole time. This is the worst McDonald's I have ever been to.