Absolutely trash. Rude employees along with their rude manager. They are lying thieves! We order our dinner, they gave us the wrong burgers, everything was cold and disgusting. We came back up here and told them about our experience and the "manager" cussed us out saying we didn't get that there and we gave him our food and receipt. Then took our burgers out of the bag then threw the trash and the cold damp fries into our car. Absolutely ignorant! He couldn't give us his name or anything . He acted like there was no one above him that we could talk too. I need someone to reach out about this issue very soon.
Food: 1
Greg Chamberlain
This is just a pretty good fast food place. There is no atmosphere since you cant go inside.
Food: 5
Service: 5
Terry Aaron, Ph.D.
Placing an order I asked for no lettuce no pickles no ketchup no mustard and the man at the window said, it is what it is. ? that's never happened before. He wouldn't talk to me again I came up to the window and I asked for the manager and he said I am the manager. Who is your supervisor I'd like to have the name and the number. He said he would not disclose anything. I canceled it and drove on. He may not be there now but be careful he said what it is is what you get.
Atmosphere: 1
Service: 1
Rage of Rayzor (Rage of Rayzor)
Food can be really good. Service is garbage.There is no atmosphere.
Atmosphere: 1
Food: 4
Service: 2
KandKmom
Terrible service and I can never send in a complaint like I want
Atmosphere: 1
Food: 1
Service: 1
Princella Douglas
I asked for a hamburger plane. I received the cheeseburger a medium fry. I received a small fry a banana shake. I received vanilla ice cream. It was 10:02 and I gave him $15 and The young man gives me $4.80 so I asked for my $0.18.What the hell is going on? Clean that place up or shut it down. I see why I haven't been there in over 8 years. And I'll never go back!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Famous Seasoned Fries
Thomas Powers
Ordered a big cheese burger and received a small patty and no cheese, pickles, lettuce, onions. or tomato. Pathetic. Also order funnel cake and didn't get it.
Atmosphere: 1
Food: 1
Service: 1
Zheng Li
Hey Owner: Don't buy a franchise if you don't know how to run a business. Corporate Rally's won't care because they will get their 9% royalties.Looks like they let anyone franchise as long as they pay their fees. Shameless company.
Atmosphere: 1
Food: 1
Service: 1
Andre Gillespie
Was told that they weren’t taking window orders & only drive thru orders. Literally 3 minutes later takes another persons orderat the exact window I was standing at. Will never spend another dollar at this location.
Atmosphere: 1
Service: 1
A.J. Cross
"walk up is closed after dark"I don't have a car and it's dark after 6
I was on a work detail and ordered our lunch online. I had a friend go pick up my order, in which they told him they were out of ice cream, but refused to refund my money. I hope corporate sees this and someone contacts me. Not happy at all. Will NEVER eat here again. I even tried to call the restaurant and nobody answered. The burger was supposed to be ONLY ketchup, mustard and cheese on the burger. The monsterella fries were cold. The staff was rude. Just an overall BAD experience.
Greg Drain
Waited 20 minutes to pick up a door dash order. Then they told us Door Dash stops at 10pm.
Atmosphere: 1
Service: 1
ursula henderson
Always good for the
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Famous Seasoned Fries
Crab Bee
Probably the WORST drive thru experience ever. They make you drive to other side of building after ordering so they can make you sit an wait. Over 22 minutes waiting and we were 2nd in line. People were coming to the window complaining. And to find out after waiting the 22 minutes our food had been sitting there ready for over 15 minutes. We could see them open the bags, remove the items, open the sandwiches and rewrap them several times during the 22 minute wait. The employees were inside arguing the entire time. Class act clown show and I will NEVER be back. That I can promise. I'd rather miss a meal than eat $32 worth of cold fries and burgers. I'm ashamed to even give this place 1 star.
Atmosphere: 1
Food: 1
Service: 1
Crab B
Probably the WORST drive thru experience ever. They make you drive to other side of building after ordering so they can make you sit an wait. Over 22 minutes waiting and we were 2nd in line. People were coming to the window complaining. And to find out after waiting the 22 minutes our food had been sitting there ready for over 15 minutes. We could see them open the bags, remove the items, open the sandwiches and rewrap them several times during the 22 minute wait. The employees were inside arguing the entire time. Class act clown show and I will NEVER be back. That I can promise. I'd rather miss a meal than eat $32 worth of cold fries and burgers. I'm ashamed to even give this place 1 star.
Absolutely trash. Rude employees along with their rude manager. They are lying thieves! We order our dinner, they gave us the wrong burgers, everything was cold and disgusting. We came back up here and told them about our experience and the "manager" cussed us out saying we didn't get that there and we gave him our food and receipt. Then took our burgers out of the bag then threw the trash and the cold damp fries into our car. Absolutely ignorant! He couldn't give us his name or anything . He acted like there was no one above him that we could talk too. I need someone to reach out about this issue very soon.
Food: 1
This is just a pretty good fast food place. There is no atmosphere since you cant go inside.
Food: 5
Service: 5
Placing an order I asked for no lettuce no pickles no ketchup no mustard and the man at the window said, it is what it is. ? that's never happened before. He wouldn't talk to me again I came up to the window and I asked for the manager and he said I am the manager. Who is your supervisor I'd like to have the name and the number. He said he would not disclose anything. I canceled it and drove on. He may not be there now but be careful he said what it is is what you get.
Atmosphere: 1
Service: 1
Food can be really good. Service is garbage.There is no atmosphere.
Atmosphere: 1
Food: 4
Service: 2
Terrible service and I can never send in a complaint like I want
Atmosphere: 1
Food: 1
Service: 1
I asked for a hamburger plane. I received the cheeseburger a medium fry. I received a small fry a banana shake. I received vanilla ice cream. It was 10:02 and I gave him $15 and The young man gives me $4.80 so I asked for my $0.18.What the hell is going on? Clean that place up or shut it down. I see why I haven't been there in over 8 years. And I'll never go back!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Famous Seasoned Fries
Ordered a big cheese burger and received a small patty and no cheese, pickles, lettuce, onions. or tomato. Pathetic. Also order funnel cake and didn't get it.
Atmosphere: 1
Food: 1
Service: 1
Hey Owner: Don't buy a franchise if you don't know how to run a business. Corporate Rally's won't care because they will get their 9% royalties.Looks like they let anyone franchise as long as they pay their fees. Shameless company.
Atmosphere: 1
Food: 1
Service: 1
Was told that they weren’t taking window orders & only drive thru orders. Literally 3 minutes later takes another persons orderat the exact window I was standing at. Will never spend another dollar at this location.
Atmosphere: 1
Service: 1
"walk up is closed after dark"I don't have a car and it's dark after 6
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was on a work detail and ordered our lunch online. I had a friend go pick up my order, in which they told him they were out of ice cream, but refused to refund my money. I hope corporate sees this and someone contacts me. Not happy at all. Will NEVER eat here again. I even tried to call the restaurant and nobody answered. The burger was supposed to be ONLY ketchup, mustard and cheese on the burger. The monsterella fries were cold. The staff was rude. Just an overall BAD experience.
Waited 20 minutes to pick up a door dash order. Then they told us Door Dash stops at 10pm.
Atmosphere: 1
Service: 1
Always good for the
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Famous Seasoned Fries
Probably the WORST drive thru experience ever. They make you drive to other side of building after ordering so they can make you sit an wait. Over 22 minutes waiting and we were 2nd in line. People were coming to the window complaining. And to find out after waiting the 22 minutes our food had been sitting there ready for over 15 minutes. We could see them open the bags, remove the items, open the sandwiches and rewrap them several times during the 22 minute wait. The employees were inside arguing the entire time. Class act clown show and I will NEVER be back. That I can promise. I'd rather miss a meal than eat $32 worth of cold fries and burgers. I'm ashamed to even give this place 1 star.
Atmosphere: 1
Food: 1
Service: 1
Probably the WORST drive thru experience ever. They make you drive to other side of building after ordering so they can make you sit an wait. Over 22 minutes waiting and we were 2nd in line. People were coming to the window complaining. And to find out after waiting the 22 minutes our food had been sitting there ready for over 15 minutes. We could see them open the bags, remove the items, open the sandwiches and rewrap them several times during the 22 minute wait. The employees were inside arguing the entire time. Class act clown show and I will NEVER be back. That I can promise. I'd rather miss a meal than eat $32 worth of cold fries and burgers. I'm ashamed to even give this place 1 star.