Well, I am sad to see this place close, but lately, the lady that seats customers comes across like she doesn't want to work. There are tables available, and she is turning away customers. She degraded a kitchen worker to us. The American food is good, and my friends and family love the seafood. Like I said, the product is wonderful, but the service is horrible. It is closing, so I guess it doesn't matter anymore how they treat their customers.
Atmosphere: 3
Food: 4
Service: 1
Derek DePauw
I will say that the rolls were ok, but they are 1/2 the size of I'm used to for that price point. I'm also not used to the rolls being warmed up in a toaster oven and served on tin foil. I understand having to raise prices for inflation. We all suffer that in the country. But don't sacrifice quality and quantity.
Atmosphere: 4
Food: 3
Service: 4
Ryan Rothweiler
Went in tonight and the waitress was horrible. She never checked in on our table. Then argued about it. They never brought any of the sushi ordered by us but everyone around us got theirs even people that came in after us. Then when we left the waitress told us never to come back. Worsed place and service I have ever had and I even work in the customer service industry. She needs to be let go and have to learn a lesson for her rude attitude towards customers.
Carla W.
I'm so sad to see that Seven closed. It's been a great addition to downtown Belleville for a long time. They made it through the pandemic, I was sure they could make it through anything. Hopefully something like it will take its place. Good luck
Leonard Veazie
Enjoyed the food, waitress was good. Issue with the young lady that greeted us on 1/23/24 ~730PM - "You can seat yourself and let the hostess in the back know where you're seated" Wait, WHAT? Why are you asking the customers to walk to the back and tell someone where you're seated vice YOU (employee) telling the bartender/waitress that you have customers in the front dining area. The food was good, waitress was nice, issue was with the young lady doing the hosting/greeting, TOTALLY inappropriate!
Atmosphere: 3
Food: 5
Service: 5
Leonard V.
Enjoyed the food, waitress was good. Issue with the young lady that greeted us on 1/23/24 ~730PM - "You can seat yourself and let the hostess in the back know where you're seated" Wait, WHAT? Why are you asking the customers to walk to the back and tell someone where you're seated vice YOU (employee) telling the bartender/waitress that you have customers in the front dining area. The food was good, waitress was nice, issue was with the young lady doing the hosting/greeting, TOTALLY inappropriate!
Amy B.
We have been coming to this restaurant for many years and have always enjoyed the delicious food and fabulous service. Tonight's experience was disappointing. We sat for over half an hour with no drink order or menu. Our sever was behind the bar chatting with another table and doing unknown tasks behind the bar. with no attention to us. The other server was busy serving the tables around us food and drinks. We ended up walking out without ever having our order taken. Hopefully management sees this and provides additional training for this individual.
Claudia G.
Sushi is always great, however the service was awful! Arrived at 630 got greeted then ignored by our waitress for a whole hour. We ordered drinks and shots. She brings the shots first and one for herself. Still hasn't brought us our main drinks, but fulfills every other servers drinks first. At this point we waited for drinks for over an hour. After she delivers them she ignores us a bit more. Food was brought and it was halfway right. It was a nightmare, management attempted to make it better but at this point the night was just a bust. it'd make me feel better to say the restaurant was crazy busy, but they weren't.
Gina Dill-Thebeau
-Short staffed (server was nice and tried to make up for things but had to work on both sides)-Waited too long for drinks after sitting down and there weren’t that many customers-Warmed up the sake in the microwave and you could hear it ding. (Prob do that in the back or get a proper warmer/dispenser. )-received something different that portrayed on the menu- again waited way to long for drinks then received luke warm microwaved sake- a table of 6 walked in and waited a half hour and never received their drinks and walked out.- sushi was basic and the rice was complete mush.-owner barked at the employees and there was tension in the air-$145 w tip for that experience was a bit of a shock.Won’t be back. I was hopeful after hearing recommendations that were clearly experiences that were had under the old ownership.
Jenae Jackson
I have been on hold for the last 20 min trying to place an order for pickup.The first time I called, someone picked up the phone and hung it up so I decided to call back and wait for someone to answer. When someone finally answered she put me back on hold after letting her know I wanted to place an order. This place has gone down hill! It takes forever to get food or any type of service when you do dine in and they refuse to service you over the phone. I will no longer spend my money at this establishment. FYI I’m still waiting for someone to come back to the phone….
We ordered food for pick up this evening for my sons birthday and I was so upset when I left. Let me say that the food was great! Always is. We frequent this restaurant for many special occasions throughout the year but the service today was horrible. I went to go in the usual spot for pick up but the door was blocked because of a band (a good band!) I went to the sushi side out to the bar only to be greeted by rude looks and I was ignored. Not one of the waitresses asks me if I needed anything. After trying to get their attention they told me to go to the other side. I told them I couldn't get in and they said to go through the courtyard which was pitch black. I would have never known. I did that. Went to the bar and waited for the bartender. She waited on several other people before me. I had to go over to the kitchen to get her attention and when she handed me the tab she was so rude and there was nowhere for me sign it. It was a horrible experiment and for over $100 worth of food I would have expected more. I don't know that we'll be back.
Addy Reynolds
Our favorite sushi in the area. Great selection of rolls and food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Lauren W.
Sushi is good; very fun "fancy" rolls. Unfortunately, service has was not as excellent as it had been in the past. However, after my initial review management reached out very eager to learn more about our visit and make things right. I really appreciate it & I hope next visit will be smoother. We really love having a fun sushi spot in Belleville that also offers great cocktails.
Melon Hub
Absolutely incredible, if I was loaded these waiters would be too with how much money I’d tip. Service is 1000/10 everyone is so nice and the food comes so quick. Sushi there is good and so are the dumplings. Music they play is absolutely banger and everyone be getting into it. Anyways shoutout to the guy who taught my friend how to sign for a card you deserve all the tips ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon Roll, Sushi, Deep Fried Pork Dumplings
Kelsey R.
I took my kids there Friday night for dinner Service was absolutely stellar. The server (blonde girl) was so sweet and kind, I can't say anything bad about her. Our drinks stayed full, she was attentive and explained the specials. I got a sushi plate. It was great. Very fresh and yummy. One kid got sushi. It was also yummy. Two of my kids ordered off the American menu. The "steak" was $30 and came with wilted broccoli and crusty mashed potatoes. It was thin, and well done. He ordered med rare. My daughter got wings, mild, and an order of dumplings. The wings were unsauced, and unseasoned. Also I think fried for 30 minutes. It also took like 45 minutes to get their food and 20 to get ours. We were one of two tables. The kitchen staff needs to do better because this place has excellent potential.
Well, I am sad to see this place close, but lately, the lady that seats customers comes across like she doesn't want to work. There are tables available, and she is turning away customers. She degraded a kitchen worker to us. The American food is good, and my friends and family love the seafood. Like I said, the product is wonderful, but the service is horrible. It is closing, so I guess it doesn't matter anymore how they treat their customers.
Atmosphere: 3
Food: 4
Service: 1
I will say that the rolls were ok, but they are 1/2 the size of I'm used to for that price point. I'm also not used to the rolls being warmed up in a toaster oven and served on tin foil. I understand having to raise prices for inflation. We all suffer that in the country. But don't sacrifice quality and quantity.
Atmosphere: 4
Food: 3
Service: 4
Went in tonight and the waitress was horrible. She never checked in on our table. Then argued about it. They never brought any of the sushi ordered by us but everyone around us got theirs even people that came in after us. Then when we left the waitress told us never to come back. Worsed place and service I have ever had and I even work in the customer service industry. She needs to be let go and have to learn a lesson for her rude attitude towards customers.
I'm so sad to see that Seven closed. It's been a great addition to downtown Belleville for a long time. They made it through the pandemic, I was sure they could make it through anything. Hopefully something like it will take its place. Good luck
Enjoyed the food, waitress was good. Issue with the young lady that greeted us on 1/23/24 ~730PM - "You can seat yourself and let the hostess in the back know where you're seated" Wait, WHAT? Why are you asking the customers to walk to the back and tell someone where you're seated vice YOU (employee) telling the bartender/waitress that you have customers in the front dining area. The food was good, waitress was nice, issue was with the young lady doing the hosting/greeting, TOTALLY inappropriate!
Atmosphere: 3
Food: 5
Service: 5
Enjoyed the food, waitress was good. Issue with the young lady that greeted us on 1/23/24 ~730PM - "You can seat yourself and let the hostess in the back know where you're seated" Wait, WHAT? Why are you asking the customers to walk to the back and tell someone where you're seated vice YOU (employee) telling the bartender/waitress that you have customers in the front dining area. The food was good, waitress was nice, issue was with the young lady doing the hosting/greeting, TOTALLY inappropriate!
We have been coming to this restaurant for many years and have always enjoyed the delicious food and fabulous service. Tonight's experience was disappointing. We sat for over half an hour with no drink order or menu. Our sever was behind the bar chatting with another table and doing unknown tasks behind the bar. with no attention to us. The other server was busy serving the tables around us food and drinks. We ended up walking out without ever having our order taken. Hopefully management sees this and provides additional training for this individual.
Sushi is always great, however the service was awful! Arrived at 630 got greeted then ignored by our waitress for a whole hour. We ordered drinks and shots. She brings the shots first and one for herself. Still hasn't brought us our main drinks, but fulfills every other servers drinks first. At this point we waited for drinks for over an hour. After she delivers them she ignores us a bit more. Food was brought and it was halfway right. It was a nightmare, management attempted to make it better but at this point the night was just a bust. it'd make me feel better to say the restaurant was crazy busy, but they weren't.
-Short staffed (server was nice and tried to make up for things but had to work on both sides)-Waited too long for drinks after sitting down and there weren’t that many customers-Warmed up the sake in the microwave and you could hear it ding. (Prob do that in the back or get a proper warmer/dispenser. )-received something different that portrayed on the menu- again waited way to long for drinks then received luke warm microwaved sake- a table of 6 walked in and waited a half hour and never received their drinks and walked out.- sushi was basic and the rice was complete mush.-owner barked at the employees and there was tension in the air-$145 w tip for that experience was a bit of a shock.Won’t be back. I was hopeful after hearing recommendations that were clearly experiences that were had under the old ownership.
I have been on hold for the last 20 min trying to place an order for pickup.The first time I called, someone picked up the phone and hung it up so I decided to call back and wait for someone to answer. When someone finally answered she put me back on hold after letting her know I wanted to place an order. This place has gone down hill! It takes forever to get food or any type of service when you do dine in and they refuse to service you over the phone. I will no longer spend my money at this establishment. FYI I’m still waiting for someone to come back to the phone….
Restaurantji Recommends
We ordered food for pick up this evening for my sons birthday and I was so upset when I left. Let me say that the food was great! Always is. We frequent this restaurant for many special occasions throughout the year but the service today was horrible. I went to go in the usual spot for pick up but the door was blocked because of a band (a good band!) I went to the sushi side out to the bar only to be greeted by rude looks and I was ignored. Not one of the waitresses asks me if I needed anything. After trying to get their attention they told me to go to the other side. I told them I couldn't get in and they said to go through the courtyard which was pitch black. I would have never known. I did that. Went to the bar and waited for the bartender. She waited on several other people before me. I had to go over to the kitchen to get her attention and when she handed me the tab she was so rude and there was nowhere for me sign it. It was a horrible experiment and for over $100 worth of food I would have expected more. I don't know that we'll be back.
Our favorite sushi in the area. Great selection of rolls and food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Sushi is good; very fun "fancy" rolls. Unfortunately, service has was not as excellent as it had been in the past. However, after my initial review management reached out very eager to learn more about our visit and make things right. I really appreciate it & I hope next visit will be smoother. We really love having a fun sushi spot in Belleville that also offers great cocktails.
Absolutely incredible, if I was loaded these waiters would be too with how much money I’d tip. Service is 1000/10 everyone is so nice and the food comes so quick. Sushi there is good and so are the dumplings. Music they play is absolutely banger and everyone be getting into it. Anyways shoutout to the guy who taught my friend how to sign for a card you deserve all the tips ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon Roll, Sushi, Deep Fried Pork Dumplings
I took my kids there Friday night for dinner Service was absolutely stellar. The server (blonde girl) was so sweet and kind, I can't say anything bad about her. Our drinks stayed full, she was attentive and explained the specials. I got a sushi plate. It was great. Very fresh and yummy. One kid got sushi. It was also yummy. Two of my kids ordered off the American menu. The "steak" was $30 and came with wilted broccoli and crusty mashed potatoes. It was thin, and well done. He ordered med rare. My daughter got wings, mild, and an order of dumplings. The wings were unsauced, and unseasoned. Also I think fried for 30 minutes. It also took like 45 minutes to get their food and 20 to get ours. We were one of two tables. The kitchen staff needs to do better because this place has excellent potential.