Not sure what's going on at this dunkin but any time we do an online order it's either never correct or they don't update it so they don't have what we ordered. Then they don't cancel it or anything so we go it to find nothing was made.
Atmosphere: 1
Food: 3
Service: 1
Levan Love
Wow this is my second time visiting this location. Maisha was on the phone the first visit and screwed up my order. Gave it a second try. Same lady on the phone not paying attention and screwed up my order. Rude and poor service. Only me in the place and took almost 10 minutes to brew a simple plain latte. Get a job at a call center if you like to talk on the phone. Never returning and will spread the word to friends and family.
Service: 1
Estelle T.
Poor customer service, dirty establishment, mediocre food, horrible presentation. I hate that this is the closest location to me. P.S. don't bother with the Curbside option, not sure why they even have it turned on, they'll find any excuse to not bring your order out and instead let it sit on the counter getting cold until you go inside. No call, no wave, nada.
Michelle Lugo
Manisha gave attitude as soon as we came in and greeted us with horrible service and attitude would not recommend this Dunkin I would drive the extra five minutes
Atmosphere: 1
Food: 1
Service: 1
Ilcia Novelo
Racist ladies. I said to one of them Good Morning and she didn’t even respond.But told Good Morning to the lady who came after me only because she was white . Also, this customer received her order before me. She got a simple coffee and “an empty cup” and she offered her a cup holder. She didn’t offer me a cup holder for my coffees.Customers should be treated equally. Please go to other stores. Don’t waste your money and time here. Don’t recommend this location at all. This location deserves 0 stars not 1.
Atmosphere: 1
Food: 1
Service: 1
Dan Deeter
A regular Dunkin. Consistent caffeine fix!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Caramel Iced Macchiato
JoAnn Patterson
I go to get coffee, the lady is counting penny then the nickel ,next dime and then went quarters. I'm waiting all this time. I said I would to order, she hold up one finger to me and started counting dollars. I told her I will never order again from here.
Brianna Romero
Manisha should not be on the phone while taking customers. She was on the phone the entire time taking my order and was mad because I was not done ordering. She can’t hear while she’s on the phone. Repeated myself twice and then she forgot to add caramel to BOTH of the coffees I ordered. because she was ON THE PHONE. Went back twice just for her to add it all sloppy. She added the caramel right on top and said “stir ok” so stupid. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Sha O'C
I did a online order, I did come in early. I walked in greeted two older Indian ladies. They both looked at me and continued talking. I didn’t wait long, no one was in dunking. She just said “here” and I said thank you. Very rude customer interaction. I ordered a matcha latte and a bagel with cream cheese. There was barely any cream cheese on the bagel and drink was full of ice. I usually have no problem with Dunkin but this location I would never go back to!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Bagels
Aaron Callow
Non Drive-Thru Dunkin Doughnuts, My drink has been made correctly 3 of 3 times here. The service is nice and quick. The bathroom was clean. It's the nicer of two Dunkins in the area and I will always choose to come here.Parking: Non Drive-Thru, corner location on a strip mall. The parking was Ample
It was field day and I wanted to get everyone a treat. I ordered off the app, which has never been a problem before, and headed to the closest location to the school. I asked for curbside because it was a larger order. They never came out to the car despite the fact that I was waiting right by the door for 15 minutes after arriving. There were 2 customers inside who came and went. The employees looked out at my car multiple times. I finally went to go park to see what was wrong. There was my order, on the pick up counter. The employees didn't even put the drinks in a cup holder. No eye contact made. Worst customer service, awful coffee, and half of the donuts from our order were stale. Save your money and go to a different location. This one is absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
Ravi G
Sonia was the best of best.Her service was excellent.We had a dine-in , she greeted with a pleasant smiling face , knowledgeable in recommending choices based on our likes, best service. ?
Atmosphere: 5
Food: 5
Service: 5
Ravikumar G
Sonia was the best of best.Her service was excellent.We had a dine-in , she greeted with a pleasant smiling face , knowledgeable in recommending choices based on our likes, best service. ?
Mikey X.
one of the worst Dunkin's I've been to. Super rude ladies, don't greet you, talk about you behind your back after you order. Had to use their Wifi for 10 minutes on my laptop at 9 am while I ate, and one lady kept sweeping and then mopping between my feet like she didn't want me to eat there or stay. Stuffed Bagel Mini was still frozen/cold in the middle. Bathroom was dirty too. Much better options a minute or two away
Cece D.
Love this place. Staff is so kind and humble. They know my order every time I walk in. Make me feel like the main character, lol. Hope this staff stays because they never mess up my order. Same tasteful taste every time. Ima Dunkin fanatic!!
Not sure what's going on at this dunkin but any time we do an online order it's either never correct or they don't update it so they don't have what we ordered. Then they don't cancel it or anything so we go it to find nothing was made.
Atmosphere: 1
Food: 3
Service: 1
Wow this is my second time visiting this location. Maisha was on the phone the first visit and screwed up my order. Gave it a second try. Same lady on the phone not paying attention and screwed up my order. Rude and poor service. Only me in the place and took almost 10 minutes to brew a simple plain latte. Get a job at a call center if you like to talk on the phone. Never returning and will spread the word to friends and family.
Service: 1
Poor customer service, dirty establishment, mediocre food, horrible presentation. I hate that this is the closest location to me. P.S. don't bother with the Curbside option, not sure why they even have it turned on, they'll find any excuse to not bring your order out and instead let it sit on the counter getting cold until you go inside. No call, no wave, nada.
Manisha gave attitude as soon as we came in and greeted us with horrible service and attitude would not recommend this Dunkin I would drive the extra five minutes
Atmosphere: 1
Food: 1
Service: 1
Racist ladies. I said to one of them Good Morning and she didn’t even respond.But told Good Morning to the lady who came after me only because she was white . Also, this customer received her order before me. She got a simple coffee and “an empty cup” and she offered her a cup holder. She didn’t offer me a cup holder for my coffees.Customers should be treated equally. Please go to other stores. Don’t waste your money and time here. Don’t recommend this location at all. This location deserves 0 stars not 1.
Atmosphere: 1
Food: 1
Service: 1
A regular Dunkin. Consistent caffeine fix!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Caramel Iced Macchiato
I go to get coffee, the lady is counting penny then the nickel ,next dime and then went quarters. I'm waiting all this time. I said I would to order, she hold up one finger to me and started counting dollars. I told her I will never order again from here.
Manisha should not be on the phone while taking customers. She was on the phone the entire time taking my order and was mad because I was not done ordering. She can’t hear while she’s on the phone. Repeated myself twice and then she forgot to add caramel to BOTH of the coffees I ordered. because she was ON THE PHONE. Went back twice just for her to add it all sloppy. She added the caramel right on top and said “stir ok” so stupid. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
I did a online order, I did come in early. I walked in greeted two older Indian ladies. They both looked at me and continued talking. I didn’t wait long, no one was in dunking. She just said “here” and I said thank you. Very rude customer interaction. I ordered a matcha latte and a bagel with cream cheese. There was barely any cream cheese on the bagel and drink was full of ice. I usually have no problem with Dunkin but this location I would never go back to!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Bagels
Non Drive-Thru Dunkin Doughnuts, My drink has been made correctly 3 of 3 times here. The service is nice and quick. The bathroom was clean. It's the nicer of two Dunkins in the area and I will always choose to come here.Parking: Non Drive-Thru, corner location on a strip mall. The parking was Ample
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Restaurantji Recommends
It was field day and I wanted to get everyone a treat. I ordered off the app, which has never been a problem before, and headed to the closest location to the school. I asked for curbside because it was a larger order. They never came out to the car despite the fact that I was waiting right by the door for 15 minutes after arriving. There were 2 customers inside who came and went. The employees looked out at my car multiple times. I finally went to go park to see what was wrong. There was my order, on the pick up counter. The employees didn't even put the drinks in a cup holder. No eye contact made. Worst customer service, awful coffee, and half of the donuts from our order were stale. Save your money and go to a different location. This one is absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
Sonia was the best of best.Her service was excellent.We had a dine-in , she greeted with a pleasant smiling face , knowledgeable in recommending choices based on our likes, best service. ?
Atmosphere: 5
Food: 5
Service: 5
Sonia was the best of best.Her service was excellent.We had a dine-in , she greeted with a pleasant smiling face , knowledgeable in recommending choices based on our likes, best service. ?
one of the worst Dunkin's I've been to. Super rude ladies, don't greet you, talk about you behind your back after you order. Had to use their Wifi for 10 minutes on my laptop at 9 am while I ate, and one lady kept sweeping and then mopping between my feet like she didn't want me to eat there or stay. Stuffed Bagel Mini was still frozen/cold in the middle. Bathroom was dirty too. Much better options a minute or two away
Love this place. Staff is so kind and humble. They know my order every time I walk in. Make me feel like the main character, lol. Hope this staff stays because they never mess up my order. Same tasteful taste every time. Ima Dunkin fanatic!!