Did not get the food this I ordered , But was still charged for it.
Atmosphere: 1
Food: 2
Service: 1
Jarred Roberts
THEIVES!STOLE A WHOLE $22 ORDER FROM ME AND THEN REFUSED TO REFUND ME FOR THE ORDER.They charged me for the meal I ordered, told me they didn't have frosties AFTERWARD AND THEN WOULD NOT GIVE ME REST OF MY ORDER OR A REFUND.Customer service for the app does not exist. The number found IN THE APP does not work. "LIVE" chat found in the app does not work.Two days later, there is still no refund for the food I never got. The number and live chat still does not work.
Atmosphere: 1
Food: 1
Service: 1
RimmyTheRimster
Hurry up and re open so I can stop edging
Michael Dennis
Absolutely the worst run, Wendy's I've ever tried to buy food in. I say try because I gave up trying to explain things. The staff was friendly enough, but they seemed to have no clue about what they were doing. It's 8 o'clock on Friday night, normally a busy time for fast food, but the store was unprepared to serve customers. The didn't have frosties, they didn't have 3 out of 4 of their salads and they didn't know how to accept Pilot Points despite having a sign right next to the register telling customers to remember their Pilot Points. I wouldn't have been nearly as unhappy about it if they would mention what they didn't have as soon as you asked.When I walked in there was a lady standing at the counter asking why she could stand there for 15 minutes without anybody on the registers. The guy she was asking said the cashier was on break, and they didn't have anyone to cover for them. There were at least 6 people "working," but apparently, none of them could run a register. He also said there wasn't a manager there despite it being a Friday night. I should have left as soon as I heard that and saved myself the frustration.
Service: 1
Lily Danzig
6yo really wanted Wendy's, but the inside was completely gutted. Really disappointing that they didn't remove the listing.
Atmosphere: 1
Food: 1
Service: 1
B Ryan
Don’t be in any sort of rush if you’re looking to dine here. They never have their inside open for people, the drive through moves at a pace of maybe one car an hour. An absolute joke of an establishment. Rude workers who can’t be bothered to do their jobs.
Atmosphere: 1
Food: 1
Service: 1
Easy God
Won’t be returning , took forever and messed up my order
Food: 2
Recommended dishes: Baconator
daisy reeser
food is awesome, and so are the workers besides one of them. today at 12:40pm the latina working drive through told me i needed to come inside for my mobile order that i placed to be picked up in the drive through. when i got to the window she had such a horrible attitude! i asked for sauce and she went on her head set to take somebody’s order and then proceeded to take a while to grab my sauce. i said thank you multiple times and she still had a horrible attitude. couldn’t catch her name because she had it covered.
Atmosphere: 1
Food: 5
Service: 1
Jeff Brackney
Very fast and food was amazing!!! Love the frostys!
Donni Johnson
With reconstruction going on it is a nightmare to access & a bit dangerous. And, to top it off, they don't offer Fanta Orange at this location, ugh.
Unfortunately it's always a gamble going here. The staff is always great, but they don't always have the drive thru open and it's not somewhere that I really want to go inside, especially with all the construction.
Atmosphere: 2
Food: 5
Service: 5
John Zefeldt
RUDE! I walked up to the counter, said good morning and the lady kept talking to her co worker about how tired she was. She finally looks at me and I started to to say "can I have a number..." and she interrupts... like purposely talking over me. WOULD YOU LIKE TO TRY BLAH BLAH ENGLISH MUFFIN? " "No thanks can I just have a number 7, just the sandwich" Name? "Huh?" What's your name? "John..." (looking around realizing I'm the only one here). She muttered the total while walking away. I did the card thing. Didn't see anybody until a few minutes later she just slapped the bag on the counter and again walked away. I loudly said YOU'RE WELCOME! I couldn't see anyone so I have no clue if she heard me or not but I was in a good mood this morning until that rude lady. I should've looked at her name tag to add that in here. Won't be back.
Atmosphere: 1
Food: 4
Service: 1
MrBVaranda
Avoid Exit 160 like the plague!Cashier: Tayesha (nice)Boss Lady: unknown maybe manager? (rude)Whoever took our order (white lady with a boss attitude) made a mistake, we tried ordering sausage egg and cheese on a biscuit, she informed us that they are out of biscuits (another item of the 11 other items they were out off) we opted for a croissant instead, then after the anything else question we ordered an english muffin bacon egg and cheese meal, that came with cheddar cheese.Cashier ( nice and respectful) handed us the meal and we informed them they are missing the croissant sandwich, cashier is confused, boss lady jumps in like a Ninja saying she took our order and that we only ordered 1 sandwich. we explained the whole “out of biscuits” story and she goes “yeah” the sandwich. We go “we never got that”, she just dashes out of sight covering her mike and mumbling things in anger. They charged us for the sandwich we ordered and they never rang in the first place. we get a Swiss Egg and Cheese on a Croissant (shown photo) that smelled like it was made in a toilet instead.If I was a district manager i would place a red flag to this location and re-evaluate their management staff, as they seam to lack the ability to maintain inventory and their staff is incredibly rude.
Atmosphere: 1
Food: 2
Service: 1
Andrew Peoples
Drive thru always closed. Not even sure how they’re in business
Did not get the food this I ordered , But was still charged for it.
Atmosphere: 1
Food: 2
Service: 1
THEIVES!STOLE A WHOLE $22 ORDER FROM ME AND THEN REFUSED TO REFUND ME FOR THE ORDER.They charged me for the meal I ordered, told me they didn't have frosties AFTERWARD AND THEN WOULD NOT GIVE ME REST OF MY ORDER OR A REFUND.Customer service for the app does not exist. The number found IN THE APP does not work. "LIVE" chat found in the app does not work.Two days later, there is still no refund for the food I never got. The number and live chat still does not work.
Atmosphere: 1
Food: 1
Service: 1
Hurry up and re open so I can stop edging
Absolutely the worst run, Wendy's I've ever tried to buy food in. I say try because I gave up trying to explain things. The staff was friendly enough, but they seemed to have no clue about what they were doing. It's 8 o'clock on Friday night, normally a busy time for fast food, but the store was unprepared to serve customers. The didn't have frosties, they didn't have 3 out of 4 of their salads and they didn't know how to accept Pilot Points despite having a sign right next to the register telling customers to remember their Pilot Points. I wouldn't have been nearly as unhappy about it if they would mention what they didn't have as soon as you asked.When I walked in there was a lady standing at the counter asking why she could stand there for 15 minutes without anybody on the registers. The guy she was asking said the cashier was on break, and they didn't have anyone to cover for them. There were at least 6 people "working," but apparently, none of them could run a register. He also said there wasn't a manager there despite it being a Friday night. I should have left as soon as I heard that and saved myself the frustration.
Service: 1
6yo really wanted Wendy's, but the inside was completely gutted. Really disappointing that they didn't remove the listing.
Atmosphere: 1
Food: 1
Service: 1
Don’t be in any sort of rush if you’re looking to dine here. They never have their inside open for people, the drive through moves at a pace of maybe one car an hour. An absolute joke of an establishment. Rude workers who can’t be bothered to do their jobs.
Atmosphere: 1
Food: 1
Service: 1
Won’t be returning , took forever and messed up my order
Food: 2
Recommended dishes: Baconator
food is awesome, and so are the workers besides one of them. today at 12:40pm the latina working drive through told me i needed to come inside for my mobile order that i placed to be picked up in the drive through. when i got to the window she had such a horrible attitude! i asked for sauce and she went on her head set to take somebody’s order and then proceeded to take a while to grab my sauce. i said thank you multiple times and she still had a horrible attitude. couldn’t catch her name because she had it covered.
Atmosphere: 1
Food: 5
Service: 1
Very fast and food was amazing!!! Love the frostys!
With reconstruction going on it is a nightmare to access & a bit dangerous. And, to top it off, they don't offer Fanta Orange at this location, ugh.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
They were out of baked potatoes
Unfortunately it's always a gamble going here. The staff is always great, but they don't always have the drive thru open and it's not somewhere that I really want to go inside, especially with all the construction.
Atmosphere: 2
Food: 5
Service: 5
RUDE! I walked up to the counter, said good morning and the lady kept talking to her co worker about how tired she was. She finally looks at me and I started to to say "can I have a number..." and she interrupts... like purposely talking over me. WOULD YOU LIKE TO TRY BLAH BLAH ENGLISH MUFFIN? " "No thanks can I just have a number 7, just the sandwich" Name? "Huh?" What's your name? "John..." (looking around realizing I'm the only one here). She muttered the total while walking away. I did the card thing. Didn't see anybody until a few minutes later she just slapped the bag on the counter and again walked away. I loudly said YOU'RE WELCOME! I couldn't see anyone so I have no clue if she heard me or not but I was in a good mood this morning until that rude lady. I should've looked at her name tag to add that in here. Won't be back.
Atmosphere: 1
Food: 4
Service: 1
Avoid Exit 160 like the plague!Cashier: Tayesha (nice)Boss Lady: unknown maybe manager? (rude)Whoever took our order (white lady with a boss attitude) made a mistake, we tried ordering sausage egg and cheese on a biscuit, she informed us that they are out of biscuits (another item of the 11 other items they were out off) we opted for a croissant instead, then after the anything else question we ordered an english muffin bacon egg and cheese meal, that came with cheddar cheese.Cashier ( nice and respectful) handed us the meal and we informed them they are missing the croissant sandwich, cashier is confused, boss lady jumps in like a Ninja saying she took our order and that we only ordered 1 sandwich. we explained the whole “out of biscuits” story and she goes “yeah” the sandwich. We go “we never got that”, she just dashes out of sight covering her mike and mumbling things in anger. They charged us for the sandwich we ordered and they never rang in the first place. we get a Swiss Egg and Cheese on a Croissant (shown photo) that smelled like it was made in a toilet instead.If I was a district manager i would place a red flag to this location and re-evaluate their management staff, as they seam to lack the ability to maintain inventory and their staff is incredibly rude.
Atmosphere: 1
Food: 2
Service: 1
Drive thru always closed. Not even sure how they’re in business