I have been coming here for some time. The food is always delicious and the service is fast.My company had originally ordered a tray from there and I was impressed I came back to try the other menu items. Good selection of taco meats and mariscos (seafood). The salsa is spicy but good!During lunch today I went in and the lady recommended the quessabirria tacos. I gave them a try and they were delicious.I thoroughly enjoyed the quessabirria tacos! The meat was incredibly juicy and tender, making each bite delicious. The green and red sauces added a flavorful kick, and the consomé was delightful. My only suggestion would be to offer a larger portion of the consomé..Will come again.Urfavorite_realtorParking: During lunch it gets packed in the strip mall. U may need to park on the street
Recommended dishes: Burrito, Pollo, Tortilla Chips and Salsas, Steak
kim usher
Was about to place an order until reading the reviews just 21hrs ago they have roaches crawling around. Yikes!!
Atmosphere: 1
Food: 1
Service: 1
Inkgang Media Llc.
Usually the place and food was great …..but today I was greeted by the fattest roach ever at the counter….no explanation literally just wanted me to still
Atmosphere: 1
Food: 5
Service: 5
Sunny H.
Authentic Tacos ? that are always a hit and the Margaritas are huge ?.Great family owned establishment with awesome customer service. ??Ideal for a quick bite ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips
Aviance Re
I dined in here and had an awful experience. I ordered a cup of ice water with my food and received a dirty cup with dirt floating around. I ordered a second cup and received the same thing. The employees showed no concern. Everything all around there is slow moving and unprofessional.Vegetarian options: Good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sauce
J.C. Chavez
Pollo Locuas is the best Mexican restaurant in town, with an authentic menu of Mexican cuisine and the best seafood dishes available. Their selection of alcohol drinks and Mexican mixed drinks is exceptional and complements the food perfectly. The restaurant also has on-site slot machines for added excitement. The staff provides top-notch service, treating everyone like family. Moreover, their amazing taco cart catering service makes it one of the best taco catering services in the Chicagoland area. Overall, Pollo Locuas is a must-visit restaurant with exceptional service and some of the best Mexican food in town.
As a lifelong resident of the area and also love to venture out to support different Mexican owned places around Chicago and travel to Mexico frequently to visit family. This is by far the most authentic Mexican food in our area. Everyone is friendly and attentive. It’s a family owned and operated and it reflects in the quality and flavor of the food that they take outstanding pride in what they do
Atmosphere: 5
Food: 5
Service: 5
Venecia Venecia
Horrible customer service!No greeting, no thank you, no even look in to my eyes when I was paying O wow!Don’t go
Atmosphere: 1
Food: 3
Service: 1
ruben campos
Good, I ordered chicken fajitas and it WASN'T like a lot places where they give you mostly vegetables and you have to search for the chicken. It had equal parts of everything.The Margaritas are tasty and hardy and a nice accompaniment.
The food is good , but the service is terrible every single time. They take their sweet time taking your order but today the server didnt even bother to do it.We had to walk out and will definately be the last time coming here.
Atmosphere: 1
Food: 1
Service: 1
Revo Sti
Terrible service ???? I'll never be back here again the way I was treated I have reason to believe they are racist towards black people for real
Jackie gomez
I gave them 1 star because of their terrible customer service!! The lady taking orders is terrible. When you call and try to explain what’s wrong with the order she gets loud and overall just says she does not care. I work for a big company that has been buying from them FOR YEARS. They over charge and yet cannot at least re make the order. Terrible customer service. That’s exactly what keeps a company going. They need to take her off the phones but the old lady is no better.McDonald’s has better service than them!!
Jackie G.
I gave them 1 star because of their terrible customer service!! The lady taking orders is terrible. When you call and try to explain what's wrong with the order she gets loud and overall just says she does not care. I work for a big company that has been buying from them FOR YEARS. They over charge and yet cannot at least re make the order. Terrible customer service. That's exactly what keeps a company going. They need to take her off the phones but the old lady is no better.They do not value their customers at all whats so over. The quality of the food is going downhill too.McDonalds has better service than them.
Bipin Sen
I cannot say enough good things about this restaurant/catering service!!! I had them do a taco cart for my fiancée’s 40th birthday party. The food was fantastic! Everything was super fresh, and the service was top notch! Communication with the owner was prompt, and every question was answered. If you’re looking for a service to cater your next event, you’ll be sorry if you don’t book this place! They are really the best!
Yummy food and margaritas.Such a little gem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole Dip, Steak
I have been coming here for some time. The food is always delicious and the service is fast.My company had originally ordered a tray from there and I was impressed I came back to try the other menu items. Good selection of taco meats and mariscos (seafood). The salsa is spicy but good!During lunch today I went in and the lady recommended the quessabirria tacos. I gave them a try and they were delicious.I thoroughly enjoyed the quessabirria tacos! The meat was incredibly juicy and tender, making each bite delicious. The green and red sauces added a flavorful kick, and the consomé was delightful. My only suggestion would be to offer a larger portion of the consomé..Will come again.Urfavorite_realtorParking: During lunch it gets packed in the strip mall. U may need to park on the street
Recommended dishes: Burrito, Pollo, Tortilla Chips and Salsas, Steak
Was about to place an order until reading the reviews just 21hrs ago they have roaches crawling around. Yikes!!
Atmosphere: 1
Food: 1
Service: 1
Usually the place and food was great …..but today I was greeted by the fattest roach ever at the counter….no explanation literally just wanted me to still
Atmosphere: 1
Food: 5
Service: 5
Authentic Tacos ? that are always a hit and the Margaritas are huge ?.Great family owned establishment with awesome customer service. ??Ideal for a quick bite ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips
I dined in here and had an awful experience. I ordered a cup of ice water with my food and received a dirty cup with dirt floating around. I ordered a second cup and received the same thing. The employees showed no concern. Everything all around there is slow moving and unprofessional.Vegetarian options: Good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sauce
Pollo Locuas is the best Mexican restaurant in town, with an authentic menu of Mexican cuisine and the best seafood dishes available. Their selection of alcohol drinks and Mexican mixed drinks is exceptional and complements the food perfectly. The restaurant also has on-site slot machines for added excitement. The staff provides top-notch service, treating everyone like family. Moreover, their amazing taco cart catering service makes it one of the best taco catering services in the Chicagoland area. Overall, Pollo Locuas is a must-visit restaurant with exceptional service and some of the best Mexican food in town.
Recommended dishes: Beans and Rice, Flautas, Fajitas Combo, Tamale, Chips & Salsa, Burrito, Guacamole Dip, Mexican Corn, Taco Salad, Avocado, Pastor, Tortilla Chips and Salsas, Steak Taco, Enchiladas, Grilled Chicken
As a lifelong resident of the area and also love to venture out to support different Mexican owned places around Chicago and travel to Mexico frequently to visit family. This is by far the most authentic Mexican food in our area. Everyone is friendly and attentive. It’s a family owned and operated and it reflects in the quality and flavor of the food that they take outstanding pride in what they do
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service!No greeting, no thank you, no even look in to my eyes when I was paying O wow!Don’t go
Atmosphere: 1
Food: 3
Service: 1
Good, I ordered chicken fajitas and it WASN'T like a lot places where they give you mostly vegetables and you have to search for the chicken. It had equal parts of everything.The Margaritas are tasty and hardy and a nice accompaniment.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The food is good , but the service is terrible every single time. They take their sweet time taking your order but today the server didnt even bother to do it.We had to walk out and will definately be the last time coming here.
Atmosphere: 1
Food: 1
Service: 1
Terrible service ???? I'll never be back here again the way I was treated I have reason to believe they are racist towards black people for real
I gave them 1 star because of their terrible customer service!! The lady taking orders is terrible. When you call and try to explain what’s wrong with the order she gets loud and overall just says she does not care. I work for a big company that has been buying from them FOR YEARS. They over charge and yet cannot at least re make the order. Terrible customer service. That’s exactly what keeps a company going. They need to take her off the phones but the old lady is no better.McDonald’s has better service than them!!
I gave them 1 star because of their terrible customer service!! The lady taking orders is terrible. When you call and try to explain what's wrong with the order she gets loud and overall just says she does not care. I work for a big company that has been buying from them FOR YEARS. They over charge and yet cannot at least re make the order. Terrible customer service. That's exactly what keeps a company going. They need to take her off the phones but the old lady is no better.They do not value their customers at all whats so over. The quality of the food is going downhill too.McDonalds has better service than them.
I cannot say enough good things about this restaurant/catering service!!! I had them do a taco cart for my fiancée’s 40th birthday party. The food was fantastic! Everything was super fresh, and the service was top notch! Communication with the owner was prompt, and every question was answered. If you’re looking for a service to cater your next event, you’ll be sorry if you don’t book this place! They are really the best!