An absolutely amazing restaurant which is rare to find in this area. Besides the food being above par…the service is above and beyond. All the servers and even the head chef will come out to the customers and make sure you walk out more than satisfied. One server Yaren, she made sure we were taken care of so well the whole time. She is absolutely a great server! Food is so authentic it taste just like when I ate in Turkey ??! Promise you will love this place just as much as I did!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mixed Grill Kebabs for 2
Guliya Yegimbayeva
Highly recommend this place!!! Food is delicious. Best in Chicago Area! Owner and staff is super friendly guys!
Atmosphere: 5
Food: 5
Service: 5
Levent
We came to eat with my friend, the quality of food and service is truly outstanding, thank you very much to Öztürk, he took very good care of us.
Atmosphere: 5
Food: 5
Service: 5
Berat Erminin
The most delicious soup and doner kebab I have ever eaten. Thank you, master Öztekin?
Atmosphere: 5
Food: 5
Service: 5
Abdullah Altundag
It is a very nice place, the food is amazing, the taste is very good, you should definitely come and try it, I recommend it to all of you..
Atmosphere: 5
Food: 5
Service: 5
İlhan Eviz
I had a very enjoyable evening thanks to your service and delicious food, thank you very much for everything.
Atmosphere: 5
Food: 5
Service: 5
Beritan Yakut
Thank you very much for your services and food. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Nael Iysheh
The Best shawarma sandwich I ever had hands down
Mary-kate Nolan
This Turkish restaurant was rubbish, compared to the restaurants in London UK where I’m from and also very bad portion sizes very mean I was disappointed to be honest
I've been to every Turkish restaurant in Chicagoland, always eager to support new restaurants from my homeland. However, my visit to Istanbul Palace/Istanbul Kebab House compels me to share a disappointing experience, marking the first time I've felt compelled to leave a negative review.I went to this restaurant with my husband who is an American with a deep appreciation for Turkish cuisine, we entered the restaurant only to be met with silence from the staff. There were three people behind the register. One waiter, I don't know what the other lady does and the owner. There was no acknowledgment from any of them. So I asked the waiter if we can get a table. After securing a table, we waited an extended period of waiting for our menus that never came.There were only one more table other than us. So me and husband discussed what we are going to eat without the menus. We always get the same dishes anyways. Beyti or iskender and lahmacuns. So we decided on beyti and lahmacun since we saw alot of posts about beyti in this restaurant. Then I called the waiter over, she grabs menus for us. I said we don't have to look, we ll just get beyti and 3 lahmacuns and 2 cokes.Beyti was not an traditional version that we usually get wherever we go in unites states or in turkey. It was with gyro meat and cheese insideit resembled a Turkish inspired quesadilla rather than the authentic dish. It was not their fault though, because i guess in the menu it does have a description of beyti. So that was on us. We should've read the menu but we were done waiting. Beyti did taste good and delicious. But i wouldn't call that Beyti.We asked for our cokes again and reminded them.When the owner brings the lahmacun, he did not bring any parsley, lemon, onions, sumac. Those are the garnishes that you are suppose to serve with lahmacun. You can not serve lahmacun without lemon. So the owner asks me if we want any greens, garnishes with lahmacun. I was shocked and confused by this question. So i said maybe lemons, and my husband asked for little bit of onions. He comes to the table with a sliced whole onion, little bit of sumac on top and two slices of lemon.Lahmacun did not taste good. We couldn't even eat it. It had a bad taste. They should not survive this lahmacun to anyone. I asked for the check and to go cup. I couldn't believe what I saw on the receipt, they charged me almost 6$ for the onions and called it as onion salad. It was literally a whole onion that was sliced, little bit sumac on top. That onion probably doesn't even cost them 40cents.I didn't want to say anything there. I should've have. I was embarrassed to say something, but he was not embarrassed to charge me that! He definitely took an advantage of us and charged us. And the sad part is that it was the owner. I came home and read the menu and it says lahmacun comes with those garnishes with free of charge.After leaving there, we said we would never come back. I talked to couple of my friends they said they got the same treatment from them.So service is 0/5. Food 2/5.I wish the owner read the bad reviews that people have been posting on Google and yelp months ago, so I didn't have to experience such a horrible experience and write a review like this. Clearly he does not understand how to run a restaurant with customers.If you guys are looking for a turkish restaurants there are plenty of others everywhere. They are all good. This was the only one that I was disappointed with.
Atmosphere: 2
Food: 2
Service: 1
Suna D.
I've been to every Turkish restaurant in Chicagoland, always eager to support new restaurants from my homeland. However, my visit to Istanbul Palace/Istanbul Kebab House compels me to share a disappointing experience, marking the first time I've felt compelled to leave a negative review. I went to this restaurant with my husband who is an American with a deep appreciation for Turkish cuisine, we entered the restaurant only to be met with silence from the staff. There were three people behind the register. One waiter, I don't know what the other lady does and the owner. There was no acknowledgment from any of them. So I asked the waiter if we can get a table. After securing a table, we waited an extended period of waiting for our menus that never came. There were only one more table other than us. So me and husband discussed what we are going to eat without the menus. We always get the same dishes anyways. Beyti or iskender and lahmacuns. So we decided on beyti and lahmacun since we saw alot of posts about beyti in this restaurant. Then I called the waiter over, she grabs menus for us. I said we don't have to look, we ll just get beyti and 3 lahmacuns and 2 cokes. Beyti was not an traditional version that we usually get wherever we go in unites states or in turkey. It was with gyro meat and cheese insideit resembled a Turkish inspired quesadilla rather than the authentic dish. It was not their fault though, because i guess in the menu it does have a description of beyti. So that was on us. We should've read the menu but we were done waiting. Beyti did taste good and delicious. But i wouldn't call that Beyti. We asked for our cokes again and reminded them. When the owner brings the lahmacun, he did not bring any parsley, lemon, onions, sumac. Those are the garnishes that you are suppose to serve with lahmacun. You can not serve lahmacun without lemon. So the owner asks me if we want any greens, garnishes with lahmacun. I was shocked and confused by this question. So i sad maybe lemons, and my husband asked for little bit of onions. He comes to the table with a sliced whole onion, little bit of sumac on top and two slices of lemon. Lahmacun did not taste good. We couldn't even eat it. It had a bad taste. They should not survive this lahmacun to anyone. I asked for the check and to go cup. I couldn't believe what I saw on the receipt, they charged me almost 6$ for the onions and called it as onion salad. It was literally a whole onion that was sliced, little bit sumac on top. That onion probably doesn't even cost them 40cents. I didn't want to say anything there. I should've have. I was embarrassed to say something, but he was not embarrassed to charge me that! He definitely took an advantage of us and charged us. And the sad part is that it was the owner. I came home and read the menu and it says lahmacun comes with those garnishes with free of charge. After leaving there, we said we would never come back. I talked to couple of my friends they said they got the same treatment from them. So service is 0/5. Food 2/5. I wish the owner read the bad reviews that people have been posting on Google and yelp months ago, so I didn't have to experience such a horrible experience and write a review like this. Clearly he does not understand how to run a restaurant with customers. If you guys are looking for a turkish restaurants there are plenty of others everywhere. They are all good. This was the only one that I was disappointed with.
Leo LEO
Palace Istanbul Kebap House is my favorite place at south suburb. Delicious food, big selections and fast service, also friendly crew welcoming you every single time. Tried almost whole menu. Everything was soo good. Strongly recommend ?Parking: Easy to find parking.Kid-friendliness: My kids enjoyed to be there all the time.Wheelchair accessibility: Easy to access with wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lahmacun, Iskender Kebap, Haydari, Lamb Adana Kebab, Hummus, Meat Platter, Falafel, Carrot Slide Baklava, Pistachio Roll, Adana Kebab, Chiken Kebab, Doner Shawarma Beef and Lamb, Veggie Combo Plate, Breakfast Plate, Family Style Mix Grill, Beyti Doner Kebap, Cheese Pide, Mixed Grill Kebabs for 2, Elmali Kurabiye, Lentil Soup
Excellent food with superb service
Atmosphere: 4
Food: 5
Service: 5
An absolutely amazing restaurant which is rare to find in this area. Besides the food being above par…the service is above and beyond. All the servers and even the head chef will come out to the customers and make sure you walk out more than satisfied. One server Yaren, she made sure we were taken care of so well the whole time. She is absolutely a great server! Food is so authentic it taste just like when I ate in Turkey ??! Promise you will love this place just as much as I did!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mixed Grill Kebabs for 2
Highly recommend this place!!! Food is delicious. Best in Chicago Area! Owner and staff is super friendly guys!
Atmosphere: 5
Food: 5
Service: 5
We came to eat with my friend, the quality of food and service is truly outstanding, thank you very much to Öztürk, he took very good care of us.
Atmosphere: 5
Food: 5
Service: 5
The most delicious soup and doner kebab I have ever eaten. Thank you, master Öztekin?
Atmosphere: 5
Food: 5
Service: 5
It is a very nice place, the food is amazing, the taste is very good, you should definitely come and try it, I recommend it to all of you..
Atmosphere: 5
Food: 5
Service: 5
I had a very enjoyable evening thanks to your service and delicious food, thank you very much for everything.
Atmosphere: 5
Food: 5
Service: 5
Thank you very much for your services and food. Thank you.
Atmosphere: 5
Food: 5
Service: 5
The Best shawarma sandwich I ever had hands down
This Turkish restaurant was rubbish, compared to the restaurants in London UK where I’m from and also very bad portion sizes very mean I was disappointed to be honest
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Looks great, special Turkish dishes for
Atmosphere: 5
Food: 5
Service: 5
Loved the food, service is excellent!!!!
Atmosphere: 5
Food: 5
Service: 5
I've been to every Turkish restaurant in Chicagoland, always eager to support new restaurants from my homeland. However, my visit to Istanbul Palace/Istanbul Kebab House compels me to share a disappointing experience, marking the first time I've felt compelled to leave a negative review.I went to this restaurant with my husband who is an American with a deep appreciation for Turkish cuisine, we entered the restaurant only to be met with silence from the staff. There were three people behind the register. One waiter, I don't know what the other lady does and the owner. There was no acknowledgment from any of them. So I asked the waiter if we can get a table. After securing a table, we waited an extended period of waiting for our menus that never came.There were only one more table other than us. So me and husband discussed what we are going to eat without the menus. We always get the same dishes anyways. Beyti or iskender and lahmacuns. So we decided on beyti and lahmacun since we saw alot of posts about beyti in this restaurant. Then I called the waiter over, she grabs menus for us. I said we don't have to look, we ll just get beyti and 3 lahmacuns and 2 cokes.Beyti was not an traditional version that we usually get wherever we go in unites states or in turkey. It was with gyro meat and cheese insideit resembled a Turkish inspired quesadilla rather than the authentic dish. It was not their fault though, because i guess in the menu it does have a description of beyti. So that was on us. We should've read the menu but we were done waiting. Beyti did taste good and delicious. But i wouldn't call that Beyti.We asked for our cokes again and reminded them.When the owner brings the lahmacun, he did not bring any parsley, lemon, onions, sumac. Those are the garnishes that you are suppose to serve with lahmacun. You can not serve lahmacun without lemon. So the owner asks me if we want any greens, garnishes with lahmacun. I was shocked and confused by this question. So i said maybe lemons, and my husband asked for little bit of onions. He comes to the table with a sliced whole onion, little bit of sumac on top and two slices of lemon.Lahmacun did not taste good. We couldn't even eat it. It had a bad taste. They should not survive this lahmacun to anyone. I asked for the check and to go cup. I couldn't believe what I saw on the receipt, they charged me almost 6$ for the onions and called it as onion salad. It was literally a whole onion that was sliced, little bit sumac on top. That onion probably doesn't even cost them 40cents.I didn't want to say anything there. I should've have. I was embarrassed to say something, but he was not embarrassed to charge me that! He definitely took an advantage of us and charged us. And the sad part is that it was the owner. I came home and read the menu and it says lahmacun comes with those garnishes with free of charge.After leaving there, we said we would never come back. I talked to couple of my friends they said they got the same treatment from them.So service is 0/5. Food 2/5.I wish the owner read the bad reviews that people have been posting on Google and yelp months ago, so I didn't have to experience such a horrible experience and write a review like this. Clearly he does not understand how to run a restaurant with customers.If you guys are looking for a turkish restaurants there are plenty of others everywhere. They are all good. This was the only one that I was disappointed with.
Atmosphere: 2
Food: 2
Service: 1
I've been to every Turkish restaurant in Chicagoland, always eager to support new restaurants from my homeland. However, my visit to Istanbul Palace/Istanbul Kebab House compels me to share a disappointing experience, marking the first time I've felt compelled to leave a negative review. I went to this restaurant with my husband who is an American with a deep appreciation for Turkish cuisine, we entered the restaurant only to be met with silence from the staff. There were three people behind the register. One waiter, I don't know what the other lady does and the owner. There was no acknowledgment from any of them. So I asked the waiter if we can get a table. After securing a table, we waited an extended period of waiting for our menus that never came. There were only one more table other than us. So me and husband discussed what we are going to eat without the menus. We always get the same dishes anyways. Beyti or iskender and lahmacuns. So we decided on beyti and lahmacun since we saw alot of posts about beyti in this restaurant. Then I called the waiter over, she grabs menus for us. I said we don't have to look, we ll just get beyti and 3 lahmacuns and 2 cokes. Beyti was not an traditional version that we usually get wherever we go in unites states or in turkey. It was with gyro meat and cheese insideit resembled a Turkish inspired quesadilla rather than the authentic dish. It was not their fault though, because i guess in the menu it does have a description of beyti. So that was on us. We should've read the menu but we were done waiting. Beyti did taste good and delicious. But i wouldn't call that Beyti. We asked for our cokes again and reminded them. When the owner brings the lahmacun, he did not bring any parsley, lemon, onions, sumac. Those are the garnishes that you are suppose to serve with lahmacun. You can not serve lahmacun without lemon. So the owner asks me if we want any greens, garnishes with lahmacun. I was shocked and confused by this question. So i sad maybe lemons, and my husband asked for little bit of onions. He comes to the table with a sliced whole onion, little bit of sumac on top and two slices of lemon. Lahmacun did not taste good. We couldn't even eat it. It had a bad taste. They should not survive this lahmacun to anyone. I asked for the check and to go cup. I couldn't believe what I saw on the receipt, they charged me almost 6$ for the onions and called it as onion salad. It was literally a whole onion that was sliced, little bit sumac on top. That onion probably doesn't even cost them 40cents. I didn't want to say anything there. I should've have. I was embarrassed to say something, but he was not embarrassed to charge me that! He definitely took an advantage of us and charged us. And the sad part is that it was the owner. I came home and read the menu and it says lahmacun comes with those garnishes with free of charge. After leaving there, we said we would never come back. I talked to couple of my friends they said they got the same treatment from them. So service is 0/5. Food 2/5. I wish the owner read the bad reviews that people have been posting on Google and yelp months ago, so I didn't have to experience such a horrible experience and write a review like this. Clearly he does not understand how to run a restaurant with customers. If you guys are looking for a turkish restaurants there are plenty of others everywhere. They are all good. This was the only one that I was disappointed with.
Palace Istanbul Kebap House is my favorite place at south suburb. Delicious food, big selections and fast service, also friendly crew welcoming you every single time. Tried almost whole menu. Everything was soo good. Strongly recommend ?Parking: Easy to find parking.Kid-friendliness: My kids enjoyed to be there all the time.Wheelchair accessibility: Easy to access with wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lahmacun, Iskender Kebap, Haydari, Lamb Adana Kebab, Hummus, Meat Platter, Falafel, Carrot Slide Baklava, Pistachio Roll, Adana Kebab, Chiken Kebab, Doner Shawarma Beef and Lamb, Veggie Combo Plate, Breakfast Plate, Family Style Mix Grill, Beyti Doner Kebap, Cheese Pide, Mixed Grill Kebabs for 2, Elmali Kurabiye, Lentil Soup