One employee was licking their fingers several times touching items as he was preparing himself a sandwich of sort heating it in the oven. I called customer service and they “ we are so sorry for the inconvenience “.It’s not inconvenient- it’s disgusting and unsanitary! I will not go back.
Atmosphere: 3
Food: 3
Service: 2
Max Gutfeld
Bone apple teeth
Payton Rosicky
I’ve been here many times but they always take a very very long time (15-20minutes) both drive thru and inside for anything.
Atmosphere: 3
Food: 3
Service: 2
alma sanchez
I when by around 1:40 pm it was a nice sunny day so decided to get a cold ice coffee I did a mobile order I when in to pick it up the counters were so dirty and they kept putting food drinks I even saw a hair in a drink it literally take less than 5 seconds to clean the counters all these workers and no one can kept it nice and clean I am never going back again is customers service dealing with food so it needs to be clean
Atmosphere: 1
Service: 1
MissDevonay Toler
This is hands-down the best and friendliest Starbucks ever! They are my absolute fav! EVERY single employee is friendly and welcoming! They make THE BEST drinks, no matter who is the barista that day! They run like a well-oiled machine, working hard to keep the lines down everyday! I commend this team on being so remarkable!! The manager is fantastic and always jumps in to help; you can usually hear her thanking her team and sending praises to them for their hard work! 17th - Broadview Starbucks is the BEST! Thank you all!
Atmosphere: 5
Food: 5
Service: 5
James Andersen
There wasn't many places to sit within this coffee shop? Weird? For the furniture that was there in the coffee shop.... it was very uncomfortable. Also ☀️ sunny day at 62 degrees & patio had nothing to sit on....again very weird. Sad as my friend & I were looking forward to a nice stay. We did not experience that. Also I'm a long time gold card member. What a disappointment. Coffee was up to Starbucks standard however.Parking: Parking was a paved spot outside...not many spaces. Difficult.....
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Vanilla Biscotti with Almonds
Victoria V.
My preferred location for Starbucks. Staff is courteous and greet you with a warm welcome. My drinks always come out as ordered. Some days the drive through lines are really long but it goes by quick. Sometimes they are out of a specific item. No biggie since there is a back up location I can go to.
Shannon Jeropke
Definitely order online in advance!
Bri G
Service at this starbucks is so horrendous. My drink was made wrong and then when I received it the second time I could tell the barista didn’t even grab a new cup because the inclusions were still in it. I was so polite but the workers are so careless and rude. The service gets worse every time I go to this location.
Atmosphere: 1
Food: 1
Service: 1
Doris Summerville
I really enjoyed the Medicine Ball, but the drive thru was not open and it was a little busy. Nice place, clean.
The Starbucks in Broadview provided extremely poor service yesterday, 11/4/23. I have been disappointed in the past with service at this location, but yesterday I spent 1/2 an hour, during a slower time of day, for one Latte!When we finally got to the window, I asked what the problem was, and the clerk/representative laughed and said one of the cars ahead of me had an order for 6 coffees. NO "I'm sorry for the inconvenience".Where was her customer service training or presentation of Starbuck's ANDwhy can't Starbuck's be like McDonald's or Buona's and have a customer with a large order simply pull forward and continue to provide service to the line in back of them. Take positives from other franchisees especially with the price paid for your products! I will not return to this Starbucks in the future.
Natalie Torrh
Normally, the ladies in this Starbucks are friendly but omg today no one said hi or welcome and didn't even acknowledge me waiting for them to take my order. They all had attitudes and acted like I was bothering them.
Atmosphere: 1
Food: 3
Service: 1
Blessing Bamibe
I made an online order and it didn’t come out right and I really wanted another one so I’m thankful Lavonia was able to fix my order! It really made my day!
Service: 5
Leo Bauer
Long waits. Will never go there. Horrible long waits. Very inefficient! Incredible long string of cars barely moving.
Atmosphere: 1
Food: 3
Service: 1
Saucie Satanna
Every single time I come to this location, the drive through cashier with the multiple ear piercings the butterfly tattoo on her inner forearm has a very unsavory attitude(she had no name tag so I can only describe her). She talks down to you would you try to make sure your drink is made to your liking. She’s condescending and EXTREMELY RUDE.
One employee was licking their fingers several times touching items as he was preparing himself a sandwich of sort heating it in the oven. I called customer service and they “ we are so sorry for the inconvenience “.It’s not inconvenient- it’s disgusting and unsanitary! I will not go back.
Atmosphere: 3
Food: 3
Service: 2
Bone apple teeth
I’ve been here many times but they always take a very very long time (15-20minutes) both drive thru and inside for anything.
Atmosphere: 3
Food: 3
Service: 2
I when by around 1:40 pm it was a nice sunny day so decided to get a cold ice coffee I did a mobile order I when in to pick it up the counters were so dirty and they kept putting food drinks I even saw a hair in a drink it literally take less than 5 seconds to clean the counters all these workers and no one can kept it nice and clean I am never going back again is customers service dealing with food so it needs to be clean
Atmosphere: 1
Service: 1
This is hands-down the best and friendliest Starbucks ever! They are my absolute fav! EVERY single employee is friendly and welcoming! They make THE BEST drinks, no matter who is the barista that day! They run like a well-oiled machine, working hard to keep the lines down everyday! I commend this team on being so remarkable!! The manager is fantastic and always jumps in to help; you can usually hear her thanking her team and sending praises to them for their hard work! 17th - Broadview Starbucks is the BEST! Thank you all!
Atmosphere: 5
Food: 5
Service: 5
There wasn't many places to sit within this coffee shop? Weird? For the furniture that was there in the coffee shop.... it was very uncomfortable. Also ☀️ sunny day at 62 degrees & patio had nothing to sit on....again very weird. Sad as my friend & I were looking forward to a nice stay. We did not experience that. Also I'm a long time gold card member. What a disappointment. Coffee was up to Starbucks standard however.Parking: Parking was a paved spot outside...not many spaces. Difficult.....
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Vanilla Biscotti with Almonds
My preferred location for Starbucks. Staff is courteous and greet you with a warm welcome. My drinks always come out as ordered. Some days the drive through lines are really long but it goes by quick. Sometimes they are out of a specific item. No biggie since there is a back up location I can go to.
Definitely order online in advance!
Service at this starbucks is so horrendous. My drink was made wrong and then when I received it the second time I could tell the barista didn’t even grab a new cup because the inclusions were still in it. I was so polite but the workers are so careless and rude. The service gets worse every time I go to this location.
Atmosphere: 1
Food: 1
Service: 1
I really enjoyed the Medicine Ball, but the drive thru was not open and it was a little busy. Nice place, clean.
Service: 4
Restaurantji Recommends
The Starbucks in Broadview provided extremely poor service yesterday, 11/4/23. I have been disappointed in the past with service at this location, but yesterday I spent 1/2 an hour, during a slower time of day, for one Latte!When we finally got to the window, I asked what the problem was, and the clerk/representative laughed and said one of the cars ahead of me had an order for 6 coffees. NO "I'm sorry for the inconvenience".Where was her customer service training or presentation of Starbuck's ANDwhy can't Starbuck's be like McDonald's or Buona's and have a customer with a large order simply pull forward and continue to provide service to the line in back of them. Take positives from other franchisees especially with the price paid for your products! I will not return to this Starbucks in the future.
Normally, the ladies in this Starbucks are friendly but omg today no one said hi or welcome and didn't even acknowledge me waiting for them to take my order. They all had attitudes and acted like I was bothering them.
Atmosphere: 1
Food: 3
Service: 1
I made an online order and it didn’t come out right and I really wanted another one so I’m thankful Lavonia was able to fix my order! It really made my day!
Service: 5
Long waits. Will never go there. Horrible long waits. Very inefficient! Incredible long string of cars barely moving.
Atmosphere: 1
Food: 3
Service: 1
Every single time I come to this location, the drive through cashier with the multiple ear piercings the butterfly tattoo on her inner forearm has a very unsavory attitude(she had no name tag so I can only describe her). She talks down to you would you try to make sure your drink is made to your liking. She’s condescending and EXTREMELY RUDE.
Atmosphere: 1
Food: 1
Service: 1