Café Zupas

1590 E Lake Cook Rd, Wheeling
(847) 777-0526

Recent Reviews

Yelena Walker

This was my second time ordering Korean kick bowl and I ordered extra protein (for extra charge ,of course), because when I ordered it for the first time it was very small amount of meat in there. When I got home and opened the bowl it was obvious that they did not put any extra meat , it was probably even less than I had before. I called them and ask for a refund for that extra protein , and Philip offered a full refund , so I can give them a second chance . This was before I saw the greens from the bowl - they were rotten with black mold. It was nasty. I was not able to eat it. I did not call again since I was offered a full refund . It has been almost a month and they did not return my money! Not only a terrible quality food , but poor management and customer service !

Bruce Kienast

The best place to have soup around.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup

Andrea Burton

I've driven past this place so many times and I finally decided to give them a try and wow! Their soups and sandwiches are delicious! I got the tomato bisque soup with the brisket grilled cheese and I loved both. I would absolutely come here again!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup

Brianna Alfredson

Sometimes it's great!

Food: 5

Service: 4

Cheiro G

I didn't receive what I ordered!

Food: 3

Service: 1

David Z.

Too expensive. They give a small salad and small bowl of soup and a drink for $17xx. Then when you run a credit card they ask you for a tip! I say let the employer give their people a bonus. What they served cost them less than $5.00 to make. Inflation is one thing but milking the customer has gotten real old to me!

eric kollauf

Had an amazing experience at Zupas! The staff, especially Jenni, went above and beyond with their friendliness. The food not only matched its picture perfectly but tasted incredible—presentation and flavors both five-star quality. Even tried their seltzers, a fantastic choice for anyone looking to boost their protein intake in a delicious way. The bathrooms were super clean and very well-presentable, adding to the overall excellent visit. Plus, it’s located near lots of cool spots. A great place for healthy, protein-packed meals. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads, Strawberry

Margaret S.

A small soup was $8. I had mushroom bisque and it was ok but nothing special. Ok butter for the roll and no crackers. I wouldn't go back. The only part that was good was they have a drive through window.

Kristina Munoz

A great experience, the way they welcome you and the options from their menu, also the energy from the team!

Atmosphere: 5

Food: 5

Service: 5

Rose Giarratana Cantilena

Expensive sandwich

Atmosphere: 4

Food: 3

Service: 4

Bill Harder

The soups are delicious. It is cafeteria style.Vegetarian options: I eat meat!

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Mushroom Bisque, Soup

Ryan M.

Ordered bbq chicken salad to go and realized there was no chicken by the time I opened it at home...

Sean

Used to be good, but is now one of the most consistently bad dining experiences I can think of. Last time they entirely forgot an item in my Try 2 Combo, shorted me a dessert, and gave my wife the wrong sandwich.This time though? The sandwich I got was DROWNING in mayonnaise, the contents just spilled out with a big gloop of it. The salad I got had *mushy* apples in it, the consistency of wet sawdust. I bit into the dinner roll with the salad and the middle of it was raw, doughy, chewy like gum. Desperate for any sort of bright spot in the meal I unwrapped my strawberry and it looked like the picture below, just a pale disgusting piece of fruit. I bit into it anyway and it was partially frozen inside. I basically wound up throwing out my whole meal.This is on top of a general decline in the service here - it's slow and the employees don't seem happy to be there at all.Avoid this location like the plague.And don't bother replying to me about how sorry you are about my experience, you've done this multiple times and will NEVER get another chance from me or anyone else I can tell to avoid this place.

Atmosphere: 1

Food: 1

Service: 1

Ashley Fuentes

5/5 all across the board.Vegetarian options: Veggie Chicken Sandwich

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ham & Smoked Gouda, Chocolate Cake, Chipotle Chicken Salad, Honey Bacon Club, Turkey Bacon Avocado, Lobster Bisque Soup

Craig Theimer

Fast food restaurant. You pick the bowl dish you want, and they fill the order in front of you. Portion size was okay. I wish they had alternative proteins like tofu. Mine was usually made with chicken. They took out the chicken and added more rice. Overall, it was okay. Great selection for the meat eaters. They need better options for the Plant-based vegans.Vegetarian options: You have to read the menu and modify your order.

Atmosphere: 4

Food: 4

Service: 5

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