Advertised pizza slices being sold between 10-closing . Arrived at 10:20 and was told there were NO slices available
bee gun
They don't take your order in store anymore, it goes to a call office.Feels inauthentic. Got my order right though.
Atmosphere: 5
Food: 5
Service: 5
ctmdragon macdragon
The food is reliably bad and makes everyone in my house sick. Also they use door dash delivery so the person that comes to your house won't have change, so you will either overtip or not at all.
Atmosphere: 1
Food: 1
Service: 1
Matt
I wish the phones would connect directly to this store instead of India. It's annoying...
Atmosphere: 5
Food: 5
Service: 5
Alma Hernandez
Food takes a lot and there is lack of staff but most looks
Atmosphere: 3
Food: 5
Service: 1
Scott Petersmarck
Employees where very helpful and I've also done deliver pick up from here and the staff has always been very pleasant and helpful would definitely recommend this place for
Atmosphere: 5
Food: 5
Service: 5
Jay Patrick
Pizza was cold
Food: 1
Service: 2
Brittany Smith
Called to see if they are open and the manager was really rude.
Atmosphere: 1
Food: 1
Service: 1
Demar Wooley
The pizza I received was not properly sliced, and the amount of sauce provided was insufficient, resulting in a cold pizza. Additionally, the cheese did not exhibit the desired elasticity when pulled.
Atmosphere: 2
Food: 1
Service: 1
Kayla beshears
Location has no actual delivery drivers. They pass your order off to be delivered through door dash. They don’t seal your food. 0% QUALITY. They also have no idea who it is delivering your food. No back ground check, no photo id, nothing. Was almost robbed by 4 “door dash” workers.. when getting an order to a hotel room @ Home2Suites. This papa johns “area manager” Chaz told me it wasn’t his problem and there was nothing he could or would do about it. BEWARE!!! The store manager offered me a credit for a cookie. ? Never again ?
This location just recently reopened. The workers are verbally hostile over parking. We parked in their parking area to first pick up previously ordered food from next door for some of us. We didn't have a chance to sit and order food from there before she came out yelling that we couldn't park there to pick up food from somewhere else. She didn't even check to see if anyone was going to eat from there before yelling. We definitely won't now..
Jessica Hendrix
The new Papa John’s is fantastic!!! The pizza was great the people are super nice! I really recommend you try
Atmosphere: 5
Food: 5
Service: 5
Julie Anderson
New Papa Johns location in Carbondale is awesome. The serve was fast and friendly. Pizza tastes amazing! So happy Papa Johns is back in Carbondale!
Atmosphere: 5
Food: 5
Service: 5
Almighty Keef
Cashier with glasses needs new Job , bro forgot my order and also didn't know how to work the register had other workers trying to tell him how to work it, while they were busy , also waited 30 minutes in the car since they Said it would be 20 minutes ,I go inside while a man is complaining about food delivery where he paid on his phone and they canceled his payment or order but kept his money , and cashier again needing help from other workers on how the man can use the money they canceled on him to pay for what he ordered, guy arguing with cashier frustrated telling him why would he pay again when he already paid off his phone , while I was inside waiting thinking it's ready cuz I sat in the car for 30 minutes after telling them my order I ended up waiting a whole 45 minutes inside , and by the time I got home I realized they didn't give me my order and I didn't care to check at the time since I waited over an hour and was ready to go home , also worst pizza I ever had ur better off going to Hucks gas station to pick up a slice even caseys never coming back again hopefully next time they close down permanently
Atmosphere: 1
Food: 1
Service: 1
Christine R.
Th shaq was delicious! I would recommend. So glad they are here. Food was hot and the toppings were fresh
Advertised pizza slices being sold between 10-closing . Arrived at 10:20 and was told there were NO slices available
They don't take your order in store anymore, it goes to a call office.Feels inauthentic. Got my order right though.
Atmosphere: 5
Food: 5
Service: 5
The food is reliably bad and makes everyone in my house sick. Also they use door dash delivery so the person that comes to your house won't have change, so you will either overtip or not at all.
Atmosphere: 1
Food: 1
Service: 1
I wish the phones would connect directly to this store instead of India. It's annoying...
Atmosphere: 5
Food: 5
Service: 5
Food takes a lot and there is lack of staff but most looks
Atmosphere: 3
Food: 5
Service: 1
Employees where very helpful and I've also done deliver pick up from here and the staff has always been very pleasant and helpful would definitely recommend this place for
Atmosphere: 5
Food: 5
Service: 5
Pizza was cold
Food: 1
Service: 2
Called to see if they are open and the manager was really rude.
Atmosphere: 1
Food: 1
Service: 1
The pizza I received was not properly sliced, and the amount of sauce provided was insufficient, resulting in a cold pizza. Additionally, the cheese did not exhibit the desired elasticity when pulled.
Atmosphere: 2
Food: 1
Service: 1
Location has no actual delivery drivers. They pass your order off to be delivered through door dash. They don’t seal your food. 0% QUALITY. They also have no idea who it is delivering your food. No back ground check, no photo id, nothing. Was almost robbed by 4 “door dash” workers.. when getting an order to a hotel room @ Home2Suites. This papa johns “area manager” Chaz told me it wasn’t his problem and there was nothing he could or would do about it. BEWARE!!! The store manager offered me a credit for a cookie. ? Never again ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location just recently reopened. The workers are verbally hostile over parking. We parked in their parking area to first pick up previously ordered food from next door for some of us. We didn't have a chance to sit and order food from there before she came out yelling that we couldn't park there to pick up food from somewhere else. She didn't even check to see if anyone was going to eat from there before yelling. We definitely won't now..
The new Papa John’s is fantastic!!! The pizza was great the people are super nice! I really recommend you try
Atmosphere: 5
Food: 5
Service: 5
New Papa Johns location in Carbondale is awesome. The serve was fast and friendly. Pizza tastes amazing! So happy Papa Johns is back in Carbondale!
Atmosphere: 5
Food: 5
Service: 5
Cashier with glasses needs new Job , bro forgot my order and also didn't know how to work the register had other workers trying to tell him how to work it, while they were busy , also waited 30 minutes in the car since they Said it would be 20 minutes ,I go inside while a man is complaining about food delivery where he paid on his phone and they canceled his payment or order but kept his money , and cashier again needing help from other workers on how the man can use the money they canceled on him to pay for what he ordered, guy arguing with cashier frustrated telling him why would he pay again when he already paid off his phone , while I was inside waiting thinking it's ready cuz I sat in the car for 30 minutes after telling them my order I ended up waiting a whole 45 minutes inside , and by the time I got home I realized they didn't give me my order and I didn't care to check at the time since I waited over an hour and was ready to go home , also worst pizza I ever had ur better off going to Hucks gas station to pick up a slice even caseys never coming back again hopefully next time they close down permanently
Atmosphere: 1
Food: 1
Service: 1
Th shaq was delicious! I would recommend. So glad they are here. Food was hot and the toppings were fresh