Steak 'n Shake

This restaurant has steadily going downhill since it opened. What used to be one of the best quality restaurants in town, has gone horribly wrong. When they first open it was clean, the food was fresh and hot, and it actually looked like the menu pictures. Now, if you go in, and especially if you try the drive-thru at night, you will be disappointed. It's just another mediocre fast food restaurant now.**EDIT**Restaurant is now permanently closed.

It's good for the most part but it always takes a long time to get your food even when it's slow and you just order a milkshake. Sometimes it's clean, sometimes it's not. It really just depends on who's there but it seems everytime I go in there's tension between whoever is working.

Food is always good, but the service is ALWAYS slow and sometimes downright inefficient. Learning curves for new hires is one thing but it seems this facility looks for the least motivated candidates to employ. Then there is the issue of under staffing, and lack of professionalism on part of management/supervisors.During my last sit down visit the manager berrated an employee that was doing their beat with a full section. Then the manager came to our table to continue to bad mouth...read full review