La Vieja Michoacana

91 S Kennedy Dr, Carpentersville
(847) 428-1800

Recent Reviews

Citlali Mendez

I was disappointed because I went to buy yogurt and the yogurt seemed liquefied. It is pure liquid and not at all thick like they sell in other stores. It is perfectly noticeable that they add water to the yogurt because it is simply tasteless, not at all sweet, creamy. It doesn't taste like yogurt anymore. That's already ridiculous because here they rob you by selling you yogurt with water. 6.99 the price for a medium glass. Disappointing to see this being stolen by adding water.

Atmosphere: 4

Food: 2

Service: 3

Hector Martinez

You are the judges. And when I asked the manager if this service was okay, she arrogantly said that's how they prepare them there and the part is missing where they give me an ice cream with only 3/4 of the product.

Rafael Lopez

Very Bad service,the employees grab the fruit without gloves.

Service: 1

Azazel Reyes

The worst experience of my life, I bought a chicharron to take away... prepared. With sauce on the side. The lady treated me without gloves and put what I didn't want on me. He didn't give me a napkin or a bag... and he still told me, oh, I was wrong... but take it this way so that it stings a little... what kind of service is that if as customers we are paying for something...

Atmosphere: 1

Food: 1

Iridian Patino

The staff are very rude and arrogant, my first and last visit to that place!!!

marisol rodriguez

My niece had ordered an ice cream with sour patch kids on top & the lady grabbed the sour patch kids with her bare hands.My nephew ordered ice cream with sprinkles on top & the container fell and sprinkles fell all over the top of the sliding door of the freezer that contains the ice cream. When we where paying, I saw her collect all the sprinkles and put them back on the container.

Caleb N.

MUy mal mantenimiento muy susios los bidrios de las bitrinas la Mujet tocaba la niece con los guantes despues de aver preparado los elotes en el baso e tratado varias veces y es lo mismo

jelick corona

Employe was rude when I asked for 2 elotes, she rolled her eyes and went to do my order little did she know i was watching her preparing my order when she kept looking back at me didn’t think I’ll notice she put tajin and messing up my order

Mireya M.

Gave this place a second chance after horrible customer service but today was the last time I go there. Asked for a agua de limon con chia and when I took a sip I can literally taste how sour it was from how long it's been sitting there . I told the lady it doesn't taste right and she just says it's fresh. Me thinking as a costumer she was going to say ok let me get you something else no she stands there and waits until the manager or owner with really long nails tells her what to say . Then the manager or owner tells her to tell me that I have to pay for it . I'm the same distance from both ladies and tell her are you going to charge me for something that isn't good? And she says fine but next time ask to taste it before ordering . I said it's fine I don't want anything anymore and walked out. Very rude and all the ladies have a stank face .

Selena Cuevas

This place is amazing! 10/10 customer service and way better than the other location across the street! Will be coming here from now on. THANK YOU STAFF!

Nelly Arellano-Becerril

Horrible! All the employees are rude ! Not only did it happened once! Gave them 2 more times ! Bad Customer service! Los trabajadores son muy groseros y atienden de mala gana!

Fabricio Howard

They always have what I want and prepare the way I like it...

MouseyB

Dirty, worst mangonada I ever had. I don't think the girl knew what was going on. Very slow.

Richard Almeida

Tooooo long of a wait! About 45 minutes! Just two workers there handling a long line all day long. They were super tired by the time we got there (7:30pm). I was frustrated and my kids were too. I lost my appetite due to the long wait. This happens frequently there. Will not come back. Gave them too many opportunities. There are plenty more Michoacanas around this area.

Gio J G.

very clean and very good icecream and reasonable prices

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