Subway

2331 S Randall Rd, Carpentersville
(847) 426-8782

Recent Reviews

Brooklyn

I am on the keto diet and can not have bread.The guy behind the counter asked me how many scoops I wanted, 2 or 4. (In a container).I told him 4. He rang me up for the whole hero $10.46.I told him that's not the price, and every other subway I have ever been to does not charge the full amount when I order it like that.He kept insisting.Typical cheap Indian guy.Spend your money elsewhere.

Atmosphere: 1

Service: 1

Fernando Dimas

Now that meats and ingredients are covered up, you can't really tell what options you have for the day. Plus, we can't really tell if everything is "fresh" as they claim.

Renzo Casafranca

Always very rude people here. I never get a receipt when I asked.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Grilled Chicken

Kevin

Added dairy to my 2 vegan sandwiches and refused a refund very rudely by hanging up on me.

Atmosphere: 1

Food: 1

Service: 1

Patrick O.

HiiThe cookies are delicious and soft I love your cookies , my favorite cookie chocolate chip cookies and peanut butter cookies because they're so soft and delicious.Thank you very much Patrick O'Came

Vic Bickauskas

This location does not allow you to utilize any coupons?

Atmosphere: 2

Food: 3

Service: 3

Joseph F.

Doesn't accept coupons anymore. Wonder who thought this was a good idea.I wouldve gone here a lot more if they still accepted coupons.

486thomasj

Absolutely the worst place and manager after the wrong order ever.Order took over an hour so i called and asked where it was-Owner Kaksh said he had no idea call door dash.I ordered from the subway website not door dash.He was manipulative and did not answer any direct questions.I asked for corporate phone number and he knew that like it was his mom's number.So corporate doesnt take calls now everything is digital Subway sucks and has no customer service at all.If you ever go here ask for Kaksh the mgr and you will see what i mean every item on the sandwhich was worong compared to my order and he would only blame me.

Maria Perez

Your hungry? This is the

Atmosphere: 4

Food: 5

Service: 5

Janos Csonka

…some of their bread is a bit dry .It has something to do when they made it or the type of bread you’ll pick .LolOtherwise, it’s a good choice to get your greens…Being vegetarian, once in awhile is a must place to visit .

Todd Finch

I'm never disappointed with the food quality nor the service at this Subway. Always friendly service and consistent food quality.

Mike Sun

This location deserves zero stars. I ordered through the Subway App and my card was charged. Once the order was marked ready, I went to pick it up. The employees originally said that they did not have this order come through the system. I showed them the confirmation email and order on my app. The response no longer was, “we didn’t get your order, but rather, we don’t participate in this offer. I have no issue with that, but asked for a refund and was told they didn’t have the order. I got home and called the store again, finally my order was cancelled. Team members were not honest, would’ve rather they just said that they didn’t participate and refund my order from the start. Will not be going to this Subway again.

Jeff Baloun

Both kid’s pizzas were not cooked much/enough. The crust was warm but the entire rest of both pizzas were refrigerator cold. Didn’t have Swiss cheese for my ham and Swiss. The employee just put pepper jack on the sandwich and didn’t say anything until I asked why it didn’t look like Swiss. Had to wait about 5-8 min to get waited on while some grub hub type guy (who didn’t speak English and couldn’t communicate with the employee) picked up 3 orders. Right after that guy left 2 separate guys came in looking for their food that just drove away a minute earlier. $34 for 2 undercooked pizzas and 2 footlongs. Is a lot. 2 stars cause my sandwich was built and tasted good.

timdY2875YV

The workers at this store have always made my sandwiches the way I wanted them and have always served me with a smile which isn't always the case at other locations. The toppings always look, and taste fresh and I've never worried about their quality as the place always looks very clean and well-kept.

Rick S.

Fantastic food! Grade A steaks , great staff and reasonable prices. An owner who cares about his customers.

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