Dairy Queen Grill & Chill

3602 N Mattis Ave, Champaign
(217) 373-2412

Recent Reviews

Marie Milash

Delicious food, great customer service. Of course delicious ice cream.Parking: Sometimes it's hard to find parking because of how busy the drive throwKid-friendliness: Great kid options

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Ice Cream Cone, Flamethrower 1 3lb Double Combo, Side of Onion Rings, Choco Dipped Strawberry Blizzard Treat, Two Cheese Deluxe Single Signature Stackburger Combo, Original Cheeseburger 1 3lb Double Combo

Terry Bunting

Took my daughter there for Ice cream and it tasted terrible I asked them to replace it but they did not offer to place it for free so I had to buy another one i do beleive they can improve on customer service.

Atmosphere: 1

Ms Jenny

Staff not friendly. Food was good.

Atmosphere: 3

Food: 5

Service: 3

Jerry Schotz

Messy place

Mike

It’s easy to spot when business owners really care or don’t. Here, it feels like they’re only out to make money by serving so-so food. I had the worst, most melted blizzard of my life.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Blizzard

Linda Richardson

Food was awesome as usual the customer service was really sad not friendly at all!

Atmosphere: 1

Food: 5

Service: 1

kself007

The staff here is super kind, very quick service and my food is always fresh. I wish I could get this kind of service in all the restaurants I go to. They're awesome here.Parking: Plenty of car parking, small amount of truck parking which is great but some spots are hard to get intoKid-friendliness: What kid doesn't love DQ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard

nikki wynn

Although this DQ is right down the street from me, I will literally drive all the way across town to a different one. Every time I go to this location, all of the staff (especially the one at the window) is extremely rude, and act like they are doing you a favor, despite you supporting their business. One time, after purchasing an item that I didn’t receive, I had to keep going back and forth with the girl at the window before she would give it to me. Horrible attitudes and service!

K

I love this dariy queen it has a variety of different food! The food is always fresh and hot and the staff is always fast, friendly and efficient!!

Atmosphere: 5

Food: 5

Service: 5

Edward Bisconti

Very kind people and great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cone

David Owens

Same as all

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Blizzard

jocelyn Cook

It's literally the worst dq I've been to. Cashier was rude, and everyone in back was eating right on the line. Everyone seems like they hated their jobs multiple workers on their phones, very

Atmosphere: 1

Food: 2

Service: 1

Charles Bies

Very good job on my blizzard. The guy running the cash register was preoccupied with his phone but he did get our order correct.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Blizzard

Amanda Wheatley

We've been going to this DQ for awhile now since we live in Mahomet and the one there is closed. At first it was absolutely wonderful staff was friendly and helpful but over the months its changed and I've seen the same staff there all the time. Well tonight went to get a few blizzards for the night, get to the speaker and waited a minute or two ok fine, I honestly will wait if food is good and staff is friendly, however that was not the case. There was a young lady that started taking my order then told me to wait again, when she came back to the speaker i had to repeat what I'd just told her. At the window I don't know if it was the same girl or not but she was very rude and had an attitude, she snatched my card out of my hand and continuously banged the window open against the outside wall. She went to hand me the first of the blizzards and i asked if i could have a drink carrier since there were four blizzards and had to drive back to Mahomet to this she rolled her eyes and sorta slammed the blizzard on the counter to get a lid. I noticed the young man inside also being rough with our other blizzards and jamming them in the carrier. Overall not happy.

Atmosphere: 1

Food: 3

Service: 1

Chin Chinny Chinburn

The ONLY DQ in CU NOT owned by Patel who only use lowest tier quality meat allowed, friendly staff. Also now where foreign owned Greyhound drop you off, so...avoid Greyhound unless you have a RIDE, OR WALK 7 MILES HOME LIKE THEY MADE ME!

Atmosphere: 5

Food: 5

Service: 5

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