Would have been nice to know this location is permanently closed
Syed K Alamdar
Quick service and great prices.
Hala Jones
Jaeden is so sweet and their smile lights up the place. always providing great service and the smiles make it worth it
Josh Bough
Can’t have dairy. Ordered bagel without cheese. Ate half before I realized I’d be spending the rest of the day in the bathroom because they put cheese on it anyway. Awesome! ?? Gave the other half to the dogs. Wasted over $10 on a bagel I couldn’t even eat and lost an entire Saturday to the toilet. Do not recommend.
Gary G.
Great bagels and good choice of coffee. They have other sandwiches and pastries too. Chain restaurant.
Lynn B
I came for coffee but the bagels and other treats looked enticing. I was promised that the coffee was delicious and they made me a perfect cappuccino... thanks!
Mary Stefani
Delicious! Haven't been to one in years, was just as good as it ever was. The staff was very friendly even though they were super busy.
Chandi M.
Rude customer service, incorrect order, gave out bagel to someone else, threw random one without toppings. Hair on one of the bagels. Bathroom was dirty. The dining room was dirty. Will never ever go back. Highly recommend not going here.
Matthew Miner
The place to go for bagels. It may be a bit pricey, but the food and coffee is always delicious and the customer service has always been very good for us here.
CoolOne
Gone from bad to worse after having eaten here over many years. The staff is SLOW with three employees working at a snails pace without sanitation, handling food with no gloves. The bagel selection (currently 10.99 for 6 bagels and shmear) is limited because the foot traffic here is low enough that they don't want to over-bake. Gone are the soda machine refills, now bottled soda and water. Agree with reviews commenting on the dirtiness--from the finger-printy front door to the stacked boxes inside the windows like a warehouse, it's unappetizing. Einstein Bros Bagels has a downward trajectory as a company, failing on the US stock exchange, then declaring bankruptcy more than once, and now it's "pass the potato" through multiple conglomerate owners that simply do not care about the brand. This Champaign location is one that we used to frequent, then less so as it became poorly managed, and now it's to the point that we will never return. Do not let the owner responses to these reviews (many of which aren't authentic) sway you...you need to pass on this hidden, no-traffic location. POST-SCRIPT: Sure enough, the corporate bot replies to this and all reviews with "we care, contact us with details". The reviews HAVE the details. Fix it! Avoid this location, folks.
I always love when I grab breakfast here. A work colleague recommended them for our first work breakfast and I was HOOKED.Great tasty food, welcoming atmosphere and some great coffee to boot. I look forward to every chance I get to treat myself to a great breakfast sandwich.
David Kindred
Best bagels in the area. The Nova Lox is awesome, everything fresh and tasty*. Decent coffee. They use just the right amount of cream cheese, something that isn't always done right. Convenient location for me. *obviously the capers aren't fresh, but perfectly pickled.
David Kindred
Stopped in on the way "home" after a medical appointment. Had a toasted poppy seed bagel with plain cream cheese and a cup of dark roast coffee. Perfect midmorning break.Best "chain" bagel place.
Alec Painter
Food was great as always. Manager was helpful and very kind when I had an issue with an order.
Troy Werner
When was the last time this place was cleaned, cleaned? 4 employees behind the counter, only 1 making food. The other three were waiting to be told what to do next, then they would go back to standing and doing nothing.
Would have been nice to know this location is permanently closed
Quick service and great prices.
Jaeden is so sweet and their smile lights up the place. always providing great service and the smiles make it worth it
Can’t have dairy. Ordered bagel without cheese. Ate half before I realized I’d be spending the rest of the day in the bathroom because they put cheese on it anyway. Awesome! ?? Gave the other half to the dogs. Wasted over $10 on a bagel I couldn’t even eat and lost an entire Saturday to the toilet. Do not recommend.
Great bagels and good choice of coffee. They have other sandwiches and pastries too. Chain restaurant.
I came for coffee but the bagels and other treats looked enticing. I was promised that the coffee was delicious and they made me a perfect cappuccino... thanks!
Delicious! Haven't been to one in years, was just as good as it ever was. The staff was very friendly even though they were super busy.
Rude customer service, incorrect order, gave out bagel to someone else, threw random one without toppings. Hair on one of the bagels. Bathroom was dirty. The dining room was dirty. Will never ever go back. Highly recommend not going here.
The place to go for bagels. It may be a bit pricey, but the food and coffee is always delicious and the customer service has always been very good for us here.
Gone from bad to worse after having eaten here over many years. The staff is SLOW with three employees working at a snails pace without sanitation, handling food with no gloves. The bagel selection (currently 10.99 for 6 bagels and shmear) is limited because the foot traffic here is low enough that they don't want to over-bake. Gone are the soda machine refills, now bottled soda and water. Agree with reviews commenting on the dirtiness--from the finger-printy front door to the stacked boxes inside the windows like a warehouse, it's unappetizing. Einstein Bros Bagels has a downward trajectory as a company, failing on the US stock exchange, then declaring bankruptcy more than once, and now it's "pass the potato" through multiple conglomerate owners that simply do not care about the brand. This Champaign location is one that we used to frequent, then less so as it became poorly managed, and now it's to the point that we will never return. Do not let the owner responses to these reviews (many of which aren't authentic) sway you...you need to pass on this hidden, no-traffic location. POST-SCRIPT: Sure enough, the corporate bot replies to this and all reviews with "we care, contact us with details". The reviews HAVE the details. Fix it! Avoid this location, folks.
Restaurantji Recommends
I always love when I grab breakfast here. A work colleague recommended them for our first work breakfast and I was HOOKED.Great tasty food, welcoming atmosphere and some great coffee to boot. I look forward to every chance I get to treat myself to a great breakfast sandwich.
Best bagels in the area. The Nova Lox is awesome, everything fresh and tasty*. Decent coffee. They use just the right amount of cream cheese, something that isn't always done right. Convenient location for me. *obviously the capers aren't fresh, but perfectly pickled.
Stopped in on the way "home" after a medical appointment. Had a toasted poppy seed bagel with plain cream cheese and a cup of dark roast coffee. Perfect midmorning break.Best "chain" bagel place.
Food was great as always. Manager was helpful and very kind when I had an issue with an order.
When was the last time this place was cleaned, cleaned? 4 employees behind the counter, only 1 making food. The other three were waiting to be told what to do next, then they would go back to standing and doing nothing.