Gloria Jean’s Coffees Champaign Illinois

2000 N Neil St, Champaign
(708) 237-2646

Recent Reviews

Martin Bargon

Wasted of time horribly over priced staff never got off the phone, slow

Atmosphere: 1

Food: 1

Service: 1

Alex Fay

Today my spouse and I went to the mall to look for Christmas gifts for our parents and we stopped by Gloria Jeans to look at coffee cups. They had buy two get one free mugs done e picked out a couple and one ended up not being part of the deal, the cashier said he was willing to help with price of one we had picked out since it wasn’t on the correct shelf, but we decided to find a different mug to get the deal and he still gave us a discount. Being parents of four kids, we really have to budget the extra gifts during the holidays and him doing that may have been so small but it was so kind and generous and so appreciated. Thank you for that!

Service: 4

Syrina Qualters

Got a peach boba, they put very little boba in it but the peach tea was good.

Atmosphere: 4

Food: 4

Service: 5

Sam

It was very hard to communicate with employees. The cinnamon roll was old. They were out of everything. My fiances coffee was not drinkable. My drink wasn't bad. Not sure what it was.

Atmosphere: 3

Food: 1

Service: 1

Teen Bean

I arrived here at 5:45 coming back from a long camping trip. Really needing a cup of coffee. Online. It says that this place closes at 6:00 but the woman at the counter told me she already cleaned everything so she couldn't make me a cup of coffee. I feel like that stores should hold true to their closing times and not clean up early just because somebody wants to go home. Very unfortunate. I love writing good reviews but this time I'm not going to because I'm a little bit upset. I couldn't get my cup of coffee and I still have 3 hours to drive home

marcello mancini

Very good

Atmosphere: 4

Food: 4

Service: 4

Grace Taylor

The lady looked bothered that I went in to order and said I can’t do part cash and part card, one or the other. It was $18 for 2 drinks. I got a caramel frappe and it tasted like nothing, just pure ice. I asked if our chillers were supposed to have whipped cream and the worker sighed and then went to the back to get it.

Atmosphere: 1

Food: 1

Service: 1

Katlin Harris

So the employee working register asked me if I could pay cash even though the card reader looked to be working. I asked him if it was not working and he didn’t answer the question, and he only reiterated If I could pay cash. I could and obliged but the entire interaction felt odd. He did not ask my friend after me the same question, and she paid card no problem.My other problem is how they made my iced drink. For the regular size, they filled my cup with ice and added the espresso shots. The barista then proceeded to steam milk for an iced drink, and then poured it over the ice. This melted nearly all of the ice and watered the milk down. Overall, I feel as though I paid 7 dollars for one drink to be ripped off. If this is corporate policy, they are overcharging all customers. If it’s just this store, it needs to be rectified—especially when the cashier makes the entire process wholly uncomfortable.Shan’t be going back.

Ylljam Gjikola

Pranuie is very professionalAnd very knowledgeable on my ordersThank you so much

Manu A.

Really bad coffee. The coffee had a lot of artificial taste. The coffee needs a lot more filtering

Kamiron Lape

Need prices on the cups got one assumed like $20 or so actually over $50 and my drink terrible when straight on the trash after I left Definitely Avoid this place

Orion

Fantastic frappucino style drinks, amazing every time I go in!!!

Rudra Chaudhary

Fresh hot coffee in town highly recommended ?

Alicja S

I asked for a cold brew, he used the regular hot coffee and just through ice over it and proceeded to put it in a hot coffee cup instead of an iced coffee cup even though there were plenty of them on the side. Would have asked him to remake but there was a line and he was the only one working.

Tamika Thomas

Tried it for the first time today and instantly fell in love! Will be back anytime I’m in town!

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Gloria Jean’s Coffees Champaign Illinois

2000 N Neil St, Champaign, IL 61820
(708) 237-2646