I guess it’s difficult to fill orders correctly at this location. Why would the employees think someone with a gluten and dairy allergy could eat Cheetos? Especially since I ordered lays chips. I know it’s only $2 but it’s just common sense people.
C R
I used to go here a lot but I stopped going very often because the attitudes of every worker I’ve ever seen at this Jersey Mikes location is the attitude of “customers are a problem; we are annoyed by customers; we don’t want to be here at work.” Out of all the restaurants I’ve been to in Champaign Urbana and surrounding areas; the attitudes, and in turn the overall atmosphere, of this restaurant, are one of the most unpleasant. From the moment I enter the door, I can sense the negative energy and negative attitudes. We all have problems in life, but we need to try to keep those problems somewhat separate from the workplace, especially if working on a customer service/public facing, and food service oriented job. Working in a restaurant takes a lot of passion, energy, and dedication; and the attitudes given to customers can really turn them away because they have a lot of other options to go to. The only reason I go here anymore is if I have a free reward to redeem, but once went to the Rantoul location to avoid the Champaign Jersey Mikes because of the attitudes, and several times I have gone in the Chicago suburbs to use points up there at Jersey Mikes locations to avoid the Champaign location as well. Also, I am vegetarian, and the things I’ve seen in the sandwich line at this Jersey Mikes are some of the least attentive to food borne pathogen safety techniques I’ve ever seen. The cheese/meat cutter should be cleaned if someone is getting a veggie sandwich, or signs should be up if there is going to be unavoidable possible cross contamination, to allow customers to safely make food decisions.
Camron Mills
Sandwich was a little messy but still really good. Friendly service. First time, but I'll be back.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Bacon Ranch
Christina Shelmadine
VERY RUDE staff we were going to dine in and opted to take it to go after the bad service. Also they touch everything without changing gloves or washing their hands. As well as no hair nets, long hair just hanging over all the food being prepared. this was our first and last time eating here.
Atmosphere: 1
Food: 3
Service: 1
Taylor Dick
Jersey Mike’s is one of my favorite places to eat. Everyone there is friendly, the service is fast, and the food is delicious. I honestly asked to go for Valentine’s Day over any fancy restaurant. Never have been disappointed and always look forward to going!
Atmosphere: 5
Food: 5
Service: 5
JimmyWop
Amazing staff and excellent service! Definitely will be returning!
Atmosphere: 5
Food: 5
Service: 5
Megan Siegler
It's sad that the staff is not pleasant anymore. It's definitely gone downhill fast. The staff is super rude, they are all irritated that you are even there, no willingness to politely educate new customers and just over all not a good vibe. That used to be what kept me coming (because it's definitely expensive). The price is definitely not worth being treated poorly by staff. I won't be back for a long while.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mike's Famous Philly
Dianna McBride
App order, team was efficient, food delivered as menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme, Portabella Cheese Steak
Aaron Cunningham
Can customize your sandwich, delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Philly Cheesesteak, Tuna Fish
Gilberto Soto
Service was friendly and I enjoyed my gluten free Philly Cheesesteak.Dietary restrictions: They serve any sub in Udis gluten free bread and it’s a great substitute.
Food was delicious! Super friendly staff. Very happy they’re in town.Parking: Lots of spaces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Club Supreme, Big Kahuna Cheese Steak
Shontelle Mapson
I ordered a #44. I was eating it and realized it didn’t have buffalo sauce. When I called the store they told me the manager did put buffalo sauce on the sandwich. They said no one could bring me a replacement. I was to bring the sandwich after work.
Service: 1
Chuck M
No hot subs because there was a 20 minute wait on the grill even though it took that long for our cold subs. Ordered the club supreme didn’t get the bacon or mayo on it or even the vinegar oil blend the tuna fish sub had hardly any tuna on it. The business was fully staffed. This was the Rantoul location.
Atmosphere: 2
Food: 1
Service: 1
Nate Browning
I know if I walk in the building and the man with the shiesty on is grilling, my #43 chipotle cheesesteak is about to SLAP! Him and the guy with the tattoos on his neck and the dreads are always super polite and make it a seamless experience. Whatever they make they deserve to be making more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Caden C.
Do not order pick up at this location. Waited 25 minutes after our designated pick up time with relatively no other customers. They fulfilled walk-ins after we showed up orders before even starting ours. The icing on the cake was messing up our drink orders, and not finding out until we got home because they place them in a bag you can't look into.
I guess it’s difficult to fill orders correctly at this location. Why would the employees think someone with a gluten and dairy allergy could eat Cheetos? Especially since I ordered lays chips. I know it’s only $2 but it’s just common sense people.
I used to go here a lot but I stopped going very often because the attitudes of every worker I’ve ever seen at this Jersey Mikes location is the attitude of “customers are a problem; we are annoyed by customers; we don’t want to be here at work.” Out of all the restaurants I’ve been to in Champaign Urbana and surrounding areas; the attitudes, and in turn the overall atmosphere, of this restaurant, are one of the most unpleasant. From the moment I enter the door, I can sense the negative energy and negative attitudes. We all have problems in life, but we need to try to keep those problems somewhat separate from the workplace, especially if working on a customer service/public facing, and food service oriented job. Working in a restaurant takes a lot of passion, energy, and dedication; and the attitudes given to customers can really turn them away because they have a lot of other options to go to. The only reason I go here anymore is if I have a free reward to redeem, but once went to the Rantoul location to avoid the Champaign Jersey Mikes because of the attitudes, and several times I have gone in the Chicago suburbs to use points up there at Jersey Mikes locations to avoid the Champaign location as well. Also, I am vegetarian, and the things I’ve seen in the sandwich line at this Jersey Mikes are some of the least attentive to food borne pathogen safety techniques I’ve ever seen. The cheese/meat cutter should be cleaned if someone is getting a veggie sandwich, or signs should be up if there is going to be unavoidable possible cross contamination, to allow customers to safely make food decisions.
Sandwich was a little messy but still really good. Friendly service. First time, but I'll be back.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Bacon Ranch
VERY RUDE staff we were going to dine in and opted to take it to go after the bad service. Also they touch everything without changing gloves or washing their hands. As well as no hair nets, long hair just hanging over all the food being prepared. this was our first and last time eating here.
Atmosphere: 1
Food: 3
Service: 1
Jersey Mike’s is one of my favorite places to eat. Everyone there is friendly, the service is fast, and the food is delicious. I honestly asked to go for Valentine’s Day over any fancy restaurant. Never have been disappointed and always look forward to going!
Atmosphere: 5
Food: 5
Service: 5
Amazing staff and excellent service! Definitely will be returning!
Atmosphere: 5
Food: 5
Service: 5
It's sad that the staff is not pleasant anymore. It's definitely gone downhill fast. The staff is super rude, they are all irritated that you are even there, no willingness to politely educate new customers and just over all not a good vibe. That used to be what kept me coming (because it's definitely expensive). The price is definitely not worth being treated poorly by staff. I won't be back for a long while.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mike's Famous Philly
App order, team was efficient, food delivered as menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme, Portabella Cheese Steak
Can customize your sandwich, delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Philly Cheesesteak, Tuna Fish
Service was friendly and I enjoyed my gluten free Philly Cheesesteak.Dietary restrictions: They serve any sub in Udis gluten free bread and it’s a great substitute.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Philly Cheesesteak
Restaurantji Recommends
Food was delicious! Super friendly staff. Very happy they’re in town.Parking: Lots of spaces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Club Supreme, Big Kahuna Cheese Steak
I ordered a #44. I was eating it and realized it didn’t have buffalo sauce. When I called the store they told me the manager did put buffalo sauce on the sandwich. They said no one could bring me a replacement. I was to bring the sandwich after work.
Service: 1
No hot subs because there was a 20 minute wait on the grill even though it took that long for our cold subs. Ordered the club supreme didn’t get the bacon or mayo on it or even the vinegar oil blend the tuna fish sub had hardly any tuna on it. The business was fully staffed. This was the Rantoul location.
Atmosphere: 2
Food: 1
Service: 1
I know if I walk in the building and the man with the shiesty on is grilling, my #43 chipotle cheesesteak is about to SLAP! Him and the guy with the tattoos on his neck and the dreads are always super polite and make it a seamless experience. Whatever they make they deserve to be making more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Do not order pick up at this location. Waited 25 minutes after our designated pick up time with relatively no other customers. They fulfilled walk-ins after we showed up orders before even starting ours. The icing on the cake was messing up our drink orders, and not finding out until we got home because they place them in a bag you can't look into.