Portillo's Champaign

2306 N Prospect Ave, Champaign
(217) 207-9000

Recent Reviews

Teena Zindel-mcwilliams

Introduced travelers to this great experience!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sausage

Josh Napier

Love the place. Pricey but very delicious. Do your self a favor and go inside to see how awesome the place looks

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Onion Rings, Burger, Sausage, Sandwich, Italian Beef Sandwich

Jamie Bostwick

I had the chicken bacon salad, and everything was freshly made. It was delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Beef Sandwich

Kathy

Due to the fact when you make a fish sandwich it needs to be centered on the bun in order to eat it properly! My ended up in a mess and Yes, they said they make another, which I already had ONE MESS I did not need another!! I would appreciate it very much to have someone show them how to make them correctly & to honor theircustomers’ request!!!!

Atmosphere: 2

Food: 2

Service: 2

Missy Murphy

Very poor service, food was cold. Couldn't eat it.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Fries, Italian Beef Sandwich

K S

Food was great/fresh and correct!! Staff was friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemon Cake, Fries, Hot Dog, Cheeseburger

Laura Merrill

The service is great , food was extremely disappointing ! We were traveling thru town , thought we would stop by for a italian beef , it was flavorless the bread was dried out !

Atmosphere: 3

Food: 1

Service: 4

CMF Gates

I thought I would wait a day to see how I felt about our recent visit to see if the experience still bothered me. So yeah this is gonna be a long one.We used the drive thru and as we were pulling away we checked our bag and noticed we were missing a sandwich. I doubled checked the receipt and saw we were charged for 5, the bag only had 4. So I parked and went inside and I informed an employee that we were missing a sandwich.Showed him the receipt. He walked away and told the manager and she came over and in huff emptied the bag counting all the sandwiches (4) then said, "I put 5 sandwiches in that bag" all while smacking gum in her mouth (very unprofessional)I informed her that there were only 4 sandwiches in the bag. And just looked at her.Then she rolled her eyes and huffed and walked away.Now I'm standing there thinking to myself as she's walking away, what's going here? Am I getting our missing sandwich or not? Does she really think I am trying to scam them out of a sandwich? Why not come out and call me a thief?I'm standing there watching her walk away I'm looking at the food prep area and noticed the employees we're too busy clowning around, laughing joking making weird Noises like they were mocking a mentally challenged person. Not that they were mocking anyone, they were justing acting like they were mentally challenged. Again very unprofessional. Not wearing hairnets over their excessively long hair to note another issue.Anyway, I digress. So the "manager" gets down to the other end of the prep area by the registers, stands there for a minute then glances back at me and notices me just standing at the other end just looking at her. Then with another huff and snapping up a pair of gloves she grabbed a piece of Italian bread, and appeared like she was making a sandwich.Whew ?, i guess she realized I wasn't leaving without my missing sandwich. About 5 minutes pass and she takes her time walking back down to the my end of the counter, then puts the sandwich in the bag and TOSS SLIDES the bag in my direction and walks away.In the end mistakes happen. Own the mistake and remedy it. Next time, if there is a next time, we utilize the drive thru we're not pulling away until we check everything right there in front of the employee. Then they can't imply your trying stealing an extra sandwich.

Atmosphere: 1

Food: 3

Recommended dishes: Italian Beef Sandwich

Alexander Hicks

Great Italian beef!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Beef Sandwich

Josephine

Love the chicago-style hot dogs fish sandwich is great! Chopped salads are amazing and any desert but especially Strawberry shortcake with mascarpone is to die for!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicago Style Hot Dog Small French Fry, Italian Beef Sandwich, Lemon Cake, Strawberry Shortcake, Burger, Strawberry, Chopped Salad, Fries, Sandwich, Hot Dog

Richard Zordani Sr

Good food and

Atmosphere: 4

Food: 4

Service: 4

David Hartwig

The gentleman helping out in the seating area made our experience feel like a sit-down full service restaurant. He was there to help with anything we needed and made us aware of the bonus offers available. Very friendly and helpful service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Beef Sandwich

Eric P

Southernmost Portillo’s on I-57. Always quick service.

Atmosphere: 5

Food: 5

Service: 5

Tabitha Qualls

the music gets obnoxious after 30 minutes, but it's enough time to eat and leave. i feel bad for the workers.Vegetarian options: try the garden dog!

Atmosphere: 4

Food: 4

Service: 5

Rachel Rodriguez

We has AMAZING out standing service from TIM! He sat us and took excellent care of my family of 6. He was a sweet heart who I would trust my life with.

Atmosphere: 5

Food: 5

Service: 5

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