By far the worst Dunkin Donuts ever they have one employee who's overworked and tried. I've been going there for little over a year because it's close to work, the bad service has always been consistent. Good thing the city is building a Starbucks near work.
Atmosphere: 1
Food: 1
Service: 1
J Bradford
This review is for my visit on 1.28.2024. I go to this location at 1-2a week. Every time I get the same thing white chocolate iced latte, with oatmilk, 2 extra expresso shots, line the cup with mocha and caramel with caramel and mocha on the top of the whip cream. This morning the owner tells me you can't make a drink like that. I informed I was just there in the beginning of the week. Even though this owner made it himself . It is not difficult.1. Pick up cup and line the cup with mocha and caramel.2. Pour White chocolate mixture3. Pour Oatmilk4. Add ice5. Top with expresso shots6. Add whip cream7. Top with caramel and mochaI get this same drink the same way Flossmoor, Richton Park, Homewood etc.I do not know if you were out of the ingredients or there was a lack of understanding.Very perturbed customer ???
Mya Brown
I love coming here to get my donuts and hot chocolate, but this time I decided to try out the flavor of the month which is hot cocoa flavored with marshmallows and it was delicious. I ordered a milkshake and I wish I would have known they don’t put whip cream unless you asked. The donuts were fresh and the service was friendly. The inside of the restaurant and bathroom seem always clean as well.Dietary restrictions: All different kinds of milksKid-friendliness: Plenty of seating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Jennifer
They make the worst coffee ever. Tastes just as bad as the
Atmosphere: 1
Food: 1
Service: 1
Rocco De Marco
Just like the commercial says America runs on Duncan and so do
Atmosphere: 5
Food: 5
Service: 5
Orion Traullé
Workers were incredibly rude as they forgot to give me my drink and accused me of having already gotten it. They then tried to argue. This was all after getting my order wrong.
Atmosphere: 1
Food: 3
Service: 1
Leslie Garnett
However took the drive through needs a refresher customer service training...very rude because i asked a question about the bill. The young lady who took my money was very nice....maybe she should handle the customersVegetarian options: Veggie omelet bites
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sausage Egg and Cheese
ERIKA PICAZO
They don't deserve a star but that's the only way I can review but poor customer service from everyone!There is no "Good Morning" from no oneThey don't acknowledge youThe cashier with the glasses and ball head lil dog tail ponytail supposed to greet everyone that comes inShe'll just look at you with a stank face
If you come here. I wouldn't recommend coming here during the morning. The one staff (male), is very rude and I choose not to spend my money here. The other staff (female), seemed very nice and didn't try to argue back and forth on something that could've been so simple. Normally, I don't argue with staff at restaurants because the job is already hard enough as it is. But, in this case. Not only was there an argument, but I returned what I had. Went to a different dunkin not far away, and had no issues
Supreme
Fast service and very polite.
Rena Rose
Terrible attitude/customer service, from one of the male staff. I made it home before I realized my order was incorrect. I had to go out of my way and fix my order, and the employee and/or owner didn’t even have the decency to compensate me for HIS mistake and my wasted time.
ezell moore
Love there Turkey sausage and there teas especially there donutsVegetarian options: They do have dietary options
Mr. Loftis
Wife and kids ordered from here. Pretty good coffee.
Owner very nasty and
Atmosphere: 1
Food: 1
Service: 1
Great establishment great
Atmosphere: 3
Food: 3
Service: 5
By far the worst Dunkin Donuts ever they have one employee who's overworked and tried. I've been going there for little over a year because it's close to work, the bad service has always been consistent. Good thing the city is building a Starbucks near work.
Atmosphere: 1
Food: 1
Service: 1
This review is for my visit on 1.28.2024. I go to this location at 1-2a week. Every time I get the same thing white chocolate iced latte, with oatmilk, 2 extra expresso shots, line the cup with mocha and caramel with caramel and mocha on the top of the whip cream. This morning the owner tells me you can't make a drink like that. I informed I was just there in the beginning of the week. Even though this owner made it himself . It is not difficult.1. Pick up cup and line the cup with mocha and caramel.2. Pour White chocolate mixture3. Pour Oatmilk4. Add ice5. Top with expresso shots6. Add whip cream7. Top with caramel and mochaI get this same drink the same way Flossmoor, Richton Park, Homewood etc.I do not know if you were out of the ingredients or there was a lack of understanding.Very perturbed customer ???
I love coming here to get my donuts and hot chocolate, but this time I decided to try out the flavor of the month which is hot cocoa flavored with marshmallows and it was delicious. I ordered a milkshake and I wish I would have known they don’t put whip cream unless you asked. The donuts were fresh and the service was friendly. The inside of the restaurant and bathroom seem always clean as well.Dietary restrictions: All different kinds of milksKid-friendliness: Plenty of seating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
They make the worst coffee ever. Tastes just as bad as the
Atmosphere: 1
Food: 1
Service: 1
Just like the commercial says America runs on Duncan and so do
Atmosphere: 5
Food: 5
Service: 5
Workers were incredibly rude as they forgot to give me my drink and accused me of having already gotten it. They then tried to argue. This was all after getting my order wrong.
Atmosphere: 1
Food: 3
Service: 1
However took the drive through needs a refresher customer service training...very rude because i asked a question about the bill. The young lady who took my money was very nice....maybe she should handle the customersVegetarian options: Veggie omelet bites
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sausage Egg and Cheese
They don't deserve a star but that's the only way I can review but poor customer service from everyone!There is no "Good Morning" from no oneThey don't acknowledge youThe cashier with the glasses and ball head lil dog tail ponytail supposed to greet everyone that comes inShe'll just look at you with a stank face
Restaurantji Recommends
If you come here. I wouldn't recommend coming here during the morning. The one staff (male), is very rude and I choose not to spend my money here. The other staff (female), seemed very nice and didn't try to argue back and forth on something that could've been so simple. Normally, I don't argue with staff at restaurants because the job is already hard enough as it is. But, in this case. Not only was there an argument, but I returned what I had. Went to a different dunkin not far away, and had no issues
Fast service and very polite.
Terrible attitude/customer service, from one of the male staff. I made it home before I realized my order was incorrect. I had to go out of my way and fix my order, and the employee and/or owner didn’t even have the decency to compensate me for HIS mistake and my wasted time.
Love there Turkey sausage and there teas especially there donutsVegetarian options: They do have dietary options
Wife and kids ordered from here. Pretty good coffee.