Harold's Chicken Shack #50

1537 Western Ave, Chicago Heights
(708) 265-5825

Recent Reviews

Rae Brown

This is the third time I’ve made a large order and received soggy chicken that’s pink on the inside. This Harold’s continuously embarrasses me in front of my out of town family .

Cam H

Staff needs some customer service training. With the attitude they show, who would want to continue coming to that location.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Gizzard, Chicken Wings, Fries

Victoria Dean

They chicken and shrimps are so good! This is the only Harold’s I would eat from! The cooks are amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Jahmal Perkins

Ion know they must have some new cooks they been on point lately and wait times ain’t nun in and out keep up the good work y’all

Food: 4

Service: 4

Stevie Jones

First time at this location and the food and service was

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Catfish

Britton Cole

The food was OK at this location. No matter what time of day it will be a 30 minute wait. I would just chose another location.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Chicken Wings, Fries

Andrea King

I don't like the chicken that much.

Atmosphere: 5

Food: 3

Service: 4

Grant Vollrath

This place wanted bad things to happen to me simply because I was a white person (evaluated through a series of nonverbal cues interpreted as indicative and(/or) suggestive.The girl behind the counter used social manipulation and deception techniques (affirmed and/or conformed through the use of my own sense of (what are in and of an emotional sense) the effects of gaslighting) to try and see opportunistically how she could make me look bad, if she could make me look bad, how she could make me look bad, ...all while simultaneously effectively and discretely gaslighting me. But, of course, this was after a two-way intercourse where we were both making eye contact, I looked at her to attempt to communicate confusion, and she responded in a way that felt demeaning, hurtful, and semi(at least)-attacking [to me].Although, I could be optimistic that she and/or they were trying and/or viewing themselv(es) as getting back me and/or a group of people back, as a form of 'revenge' (or some similar relevant realm of attribute).

Alen Lin

First time trying Harold's. Chicken is made to order and taste delicious. Cooked well, chicken is moist, outside is crispy, good flavors. The place is basic; you don't really come here for the atmosphere.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Breast & Wing, Chicken Dark

Audrey Green

Food was good. However part of my order was missing the extra sauce. Called spoke to manager said he would give a credit for the next order. He said he would leave my name and number with the cashier. He did not take my name or number then the phone disconnected and they did not answer again and I called back

Food: 4

Service: 1

Mya Brown

The food wasn’t as good as I thought it would be. The inside of the restaurant makes it seem like a better establishment but the food is trash. The skin on the wings were terrible and they didn’t put the correct sauce on my chicken. The shrimps were good but the fries were soggy. The employees aren’t nice and act kinda cold. There’s always a wait but they say it’s because everything is cooked to order which is hard to believe.

Atmosphere: 5

Food: 3

Service: 3

MARY TAYLOR

First off. Food was awful. Another place that can't afford a real Chef. Or better cook. Ordered several items. All items was loaded with salt. Salt covered up taste. It was more salt than fries. Dark Dingy looking place. Whomever is behind counter. Is very Untrained Ignorant person. Sadly. They look at U as if They are doing u a favor. No. Every customer that walks in your Door deserves Respect. Oh well. At the least a- 'Thank You' . Sadly. No one gives that or says that. Your food is bad enough. Just another place that's taking up space up a Decent Food Outlet. At least for now.

Atmosphere: 1

Food: 1

Service: 1

D

By far the worst of the worst franchise locations. Chicken tastes old taste like old oil caked on flour like it's day old flour not worth taking the food back they lost our

Atmosphere: 1

Food: 1

Service: 1

Jason Collier

I ordered chicken from this restaurant in specifically asked for the sauce to be added onto the chicken and fries, no sauce was added to anything not even put on the side. This is the worst service ever. I will not be ordering from this specific chicken spot again.

Food: 2

Service: 1

Nicole Taylor

I ordered a 8 wing dinner and received no bread, fries or coleslaw. ONLY 8 CHICKEN WINGS alone! Terrible customer service and a waste of money. Will never be back!

Atmosphere: 1

Food: 1

Service: 1

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