I congratulate Donut Company, how it was four years ago and how it is today, despicable treatment from the worker inside, more than half an hour waiting for a cup of coffee, an old woman with her hair all over the place, I apologize but this place is disgusting and I hope the manager listens. This talk or the company itself, and please, then please learn English and be respectful when taking the request because we do not seek advice from anyone
Atmosphere: 1
Food: 1
Service: 1
Ellis Nolan
Nice place just hang out with the family!
Vicka Xaika
Customer service was EXCELLENT. But charging $8 for a small milkshake is quite unreasonable and its even worse that the prices aren't even listed so we're surprised at check out
E Elisabeth Justus
Horrible service. They have nothing in stock.
Gibson Gwinn
I can only speak to my personal experience but the rating seems accurate. Ordered a cake to be ready by noon on the day of pickup and go in at 4pm. Cake is not ready and nobody there can make it. Would of had to wait for the manager to come into the store to make it and who knows how longthat would have taken. Just seems like a very mismanaged store from my experience.
TJ McKnight
This is not a real business. I’ve tried ordering from here so many times and they never have anything. Don’t waste your time, I feel bad for whoever owns this place cause your employees are taking you for a ride.
Dan Hansens
Ordered pickup and wouldn't give me my food. Lady was incredibly rude
Rosa DeAngelo
Service was very good, but the product was terrible. Got 2 hand-packed quarts because their was so little product in the freezer. Ice cream tasted like it had melted and re-frozen. Will never go here again.
Antonio Vergara
Can’t get online orders correct. Ask for one flavor and store gives a different flavor. Topping place on side and not all toppings are placed and money is paid for nothing. Every store doesn’t read order cause issues happened already with 4 different stores and no one gets any of the online orders right.
rebecca c.
The place seems abandoned stood there for minutes and not one staff came out! Apocalyptic joke
I went at 4PM on a Sunday, was not busy at all. Customer service was lacking and I know the guy was trying his best but I don't think he was taught well. Order an ice latte and he put the wrong flavoring. He gave me mocha which was not what I ordered. Along with that we paid for matcha and paid for the sweet foam, he forgot the sweet foam and had to tell him to add it. I'm sure this dunkin passable but there are other in the area that offer better customer service.
Ricardo Hernandez
The lady at night is just the worse. Don't do this place at night!
Tabs W.
Horrible service. I went today with my wife and daughter. We bought 2 donuts and 1 coffee. The young eastern lady attended us. She was smacking her legs so we could hurry up and order out donuts. The coffee took her longer than usual to make. We paid. And threw it away. The donuts were hard and old. And I didn't trust what she did to our coffee. Never go there.
Michelle G.
Every time I enter this store they always have an attitude about everything. If I ask them a question, they will answer with an attitude and made a comment under their breath.the lady Sangeeta (an old lady) have an attitude which very discouraging to come in the facility. There's a younger employee as well that talks with a heavy attitude. I asked Sangeeta for the district manager number and with an attitude doesn't want to give me the number and gave me the receipt. They need to pay a visit because they need a BETTER TEAM.
Kiericka Smith
To be honest...I'm surprised the place is still open. It's never clean and a year ago I promised I would never go back to this one and I hadn't until last night and it's still the same bad service at night. Older lady is very slow and rude because I asked her to repeat herself and then tries to charge me extra because I asked for my milkshake to be thick. I guess I should have read other reviews before I actually took the long way home to to go here.
I congratulate Donut Company, how it was four years ago and how it is today, despicable treatment from the worker inside, more than half an hour waiting for a cup of coffee, an old woman with her hair all over the place, I apologize but this place is disgusting and I hope the manager listens. This talk or the company itself, and please, then please learn English and be respectful when taking the request because we do not seek advice from anyone
Atmosphere: 1
Food: 1
Service: 1
Nice place just hang out with the family!
Customer service was EXCELLENT. But charging $8 for a small milkshake is quite unreasonable and its even worse that the prices aren't even listed so we're surprised at check out
Horrible service. They have nothing in stock.
I can only speak to my personal experience but the rating seems accurate. Ordered a cake to be ready by noon on the day of pickup and go in at 4pm. Cake is not ready and nobody there can make it. Would of had to wait for the manager to come into the store to make it and who knows how longthat would have taken. Just seems like a very mismanaged store from my experience.
This is not a real business. I’ve tried ordering from here so many times and they never have anything. Don’t waste your time, I feel bad for whoever owns this place cause your employees are taking you for a ride.
Ordered pickup and wouldn't give me my food. Lady was incredibly rude
Service was very good, but the product was terrible. Got 2 hand-packed quarts because their was so little product in the freezer. Ice cream tasted like it had melted and re-frozen. Will never go here again.
Can’t get online orders correct. Ask for one flavor and store gives a different flavor. Topping place on side and not all toppings are placed and money is paid for nothing. Every store doesn’t read order cause issues happened already with 4 different stores and no one gets any of the online orders right.
The place seems abandoned stood there for minutes and not one staff came out! Apocalyptic joke
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I went at 4PM on a Sunday, was not busy at all. Customer service was lacking and I know the guy was trying his best but I don't think he was taught well. Order an ice latte and he put the wrong flavoring. He gave me mocha which was not what I ordered. Along with that we paid for matcha and paid for the sweet foam, he forgot the sweet foam and had to tell him to add it. I'm sure this dunkin passable but there are other in the area that offer better customer service.
The lady at night is just the worse. Don't do this place at night!
Horrible service. I went today with my wife and daughter. We bought 2 donuts and 1 coffee. The young eastern lady attended us. She was smacking her legs so we could hurry up and order out donuts. The coffee took her longer than usual to make. We paid. And threw it away. The donuts were hard and old. And I didn't trust what she did to our coffee. Never go there.
Every time I enter this store they always have an attitude about everything. If I ask them a question, they will answer with an attitude and made a comment under their breath.the lady Sangeeta (an old lady) have an attitude which very discouraging to come in the facility. There's a younger employee as well that talks with a heavy attitude. I asked Sangeeta for the district manager number and with an attitude doesn't want to give me the number and gave me the receipt. They need to pay a visit because they need a BETTER TEAM.
To be honest...I'm surprised the place is still open. It's never clean and a year ago I promised I would never go back to this one and I hadn't until last night and it's still the same bad service at night. Older lady is very slow and rude because I asked her to repeat herself and then tries to charge me extra because I asked for my milkshake to be thick. I guess I should have read other reviews before I actually took the long way home to to go here.