Chipotle Mexican Grill

5330 S Pulaski Rd, Chicago
(773) 581-7625

Recent Reviews

Chevette Conley

Parking: There is parking right in front of the restaurant.Wheelchair accessibility: Yes

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Bowl

mia saile

Wow… i cannot say enough positive things about this location and the people that work here. I have never had a negative experience at this chipotle and the food is always fresh and portions are great. The employees that work here make the experience all that much better. Extremely kind and helpful and always upbeat. The service is exceptional. These employees definitely deserve a raise. I will be coming back to this location just for the immaculate service and amazing food. Thank you guys for all you do!!!!

Atmosphere: 5

Food: 5

Service: 5

Andrea David

I had a very bad experience with the cashier who was there today, April 12 at 8:20 pm, I placed my mobile order and I arrived just in time when I arrived, my food was already ready but they had a problem with the sticker machine, I told the cashier that If she could give me my order without the stickers, why did I leave my baby in the car,She answered me very aggressively and told me that I needed the stickers. Ittake them like 10 minutes to fix it and literally just to put the stickers on the plate, she could give it to me like that without no problem but she was very aggressive and rude I love Chipotle and I always buy but with these workers who don't know how to treat customers and solve problems this sucks in the end my food was all cold

Food: 1

Service: 1

Alexandra De Jesus

I ordered a kids meal on Uber and didn't receive the fruit nor the juice so I complained on Uber, they said they were going to give me credit but the credit is not there and I didn't use it. I tried complaining to chipotle but they didn't do anything for me.

Elisia Lancaster

Food great! Service was okay. Not really mean but not overly attentive to customers. Good portion sizes too. Only big complaint was I found an extra prize in my guac. I guess an avocado sticker slipped into the.

Atmosphere: 5

Food: 4

Service: 4

Rene Fierro

I love this franchise but I must say, you have to order In person. I’ve been redeemed several times in web orders and they just don’t pay attention to the little details like Guacamole or sour cream. They forget utensils when you ask for them. They miss items.I’m sure they are a great friendly staff but I’m always scared of using the app because unless I’m not there seeing them put the items on my bowl, I can’t trust I won’t get home and see that the order is wrong.

Atmosphere: 3

Food: 5

Service: 2

Bethany Wesco

Placed a mobile order for 6 people. It was ready on time. Order was accurately filled. Portions and flavor were fantastic. Perfect in every way. Thanks for a great dinner. Keep up the great service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Mr. Onny

A good business values a balance between making money and serving the community. Unfortunately, this Chipotle location values only money. They are extremely stingy when it comes to the proteins and will rarely give you a full scoop. Many times they shake off excess protein if they scooped “too much”. And if you ask them to put a bit more protein because you saw how little of a scoop they gave me you, they say it’s an extra charge. It’s honestly insulting that as inflation affects us all, Chipotle can find an excuse to raise their prices while also reducing the food they give you. I would definitely not recommend this location unless you are willing to intentionally get ripped off for lunch.

Atmosphere: 3

Food: 1

Service: 1

Alicia Collins

I really enjoyed my food, the service, and atmosphere. Normally if I go to a Chipotle they have tan out of some type of item, but here everything was fresh and ready to be served. To top it off it was close to closing time and they had everything. ❤❤❤????Vegetarian options: Tofu and vegetables

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Salad Bowl, Chicken Bowl

Marquitta Davis

Never order thru delivery, my bowl is not full how it would be if I was actually standing there. $25 is a lot of money to spend on food and not get my correct portion. Literally I had about 5chucks of chicken in this bowl?‍♀️

Food: 1

Recommended dishes: Chicken Bowl

cherry Ramos

Answering a phone would be ideal . Instead of me wasting my time and gas going back and forth

Brittany Crosby

The food is just bland. The guac hardly ever be fresh. The vinaigrette doesn’t taste good anymore.

Atmosphere: 3

Food: 1

Service: 3

Kenia Villegas Carbajal

I was in recently and found it to be a wonderful experience thanks to Alex. Compare to other locations they’re serious and just scoop food but Alex was going above and beyond to even with his friendliness. He even wished me a good day!

Kyra Sutton

They are so stingy with the portions, even if you pay

Atmosphere: 1

Food: 1

Service: 1

Jeffrey Hyde

Delicious as usual. Ordered through the app so I could enjoy a complimentary serving of that amazing guacamole and enjoy the Carne Asada.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito Bowl

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